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Solidroad description
Solidroad is an AI-powered training platform designed specifically for contact centers. It allows customer service agents to practice realistic conversations through voice, email, and chat simulations with an AI. The platform provides agents with instant and personalized feedback to help them improve their communication and problem-solving skills.
Who is Solidroad best for
Solidroad is an AI-powered training platform that helps contact centers improve their customer service. We find it particularly useful for medium and large companies focused on agent training and hiring. With features like voice, email, and chat simulations, Solidroad provides personalized feedback to enhance communication and problem-solving skills. It is especially valuable for companies in the software, IT, telecommunications, marketing, and advertising sectors. Based on the reviews, Solidroad users highlight its effectiveness in boosting agent performance.
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Perfect for mid-sized to enterprise contact centers seeking scalable AI training solutions. Elevate agent skills and performance effortlessly.
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Great for tech, software, and marketing firms aiming to enhance customer service agent skills with tailored AI training programs.
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Solidroad FAQ
Solidroad is an AI training platform for contact centers. It uses simulations to help customer service agents practice conversations and improve their communication skills. We find that it's a great tool for boosting agent performance through personalized feedback and realistic practice scenarios.
What is Solidroad and what does Solidroad do?
Solidroad is an AI training platform for contact centers. It uses simulations to help customer service agents practice conversations and improve their communication skills. We find that it's a great tool for boosting agent performance through personalized feedback and realistic practice scenarios.
There is no information available regarding Solidroad's integrations with other tools. We recommend checking their website or contacting their sales team for further details.
How does Solidroad integrate with other tools?
There is no information available regarding Solidroad's integrations with other tools. We recommend checking their website or contacting their sales team for further details.
We find that Zenarate AI Coach, ReflexAI Prepare, Symtrain, Creovai, SecondBody, and Replicant are the main competitors for Solidroad. They offer similar AI-powered training and simulation solutions for customer service teams.
What the main competitors of Solidroad?
We find that Zenarate AI Coach, ReflexAI Prepare, Symtrain, Creovai, SecondBody, and Replicant are the main competitors for Solidroad. They offer similar AI-powered training and simulation solutions for customer service teams.
Solidroad appears to be a legitimate AI training platform for contact centers. We find its 4.5/5 rating on G2, along with significant employee growth on LinkedIn, to be positive indicators. However, the decline in website traffic raises some questions.
Is Solidroad legit?
Solidroad appears to be a legitimate AI training platform for contact centers. We find its 4.5/5 rating on G2, along with significant employee growth on LinkedIn, to be positive indicators. However, the decline in website traffic raises some questions.
I'm sorry, but pricing information for Solidroad is not available at this time. We recommend checking their website or contacting their sales team for the latest pricing details.
How much does Solidroad cost?
I'm sorry, but pricing information for Solidroad is not available at this time. We recommend checking their website or contacting their sales team for the latest pricing details.
We find Solidroad's customer service to be very responsive. Users appreciate the quick resolution of any encountered bugs. Overall, the support experience seems positive and contributes to a smooth user experience.
Is Solidroad customer service good?
We find Solidroad's customer service to be very responsive. Users appreciate the quick resolution of any encountered bugs. Overall, the support experience seems positive and contributes to a smooth user experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.