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Stream description
Stream specializes in real-time chat features for websites and apps used by various businesses. Instead of building a chat system from scratch, which can take a long time, Stream provides software tools that let developers add ready-made chat components. This allows companies to implement features like in-app messaging quickly and efficiently, potentially improving customer support and user experience.
Who is Stream best for
Stream offers robust real-time chat features for websites and apps. Users praise its easy integration and comprehensive functionality, including real-time messaging and file sharing. However, some users have noted occasional bugs and limited UI customization. Ideal for businesses of all sizes seeking to enhance customer support and user engagement through chat.
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Excellent fit for businesses of all sizes (1-1000+ employees).
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Well-suited for E-commerce, IT, and Marketing.
Stream features
Supported Stream Chat supports live chat, allowing real-time interaction with website visitors. |
Supported Stream Chat supports file sharing within chats and discussions. |
Supported Stream Chat API and SDKs enable building internal chat within the software. |
Supported Stream supports direct private messaging between users. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Ease of Implementation
Stream reviews
We've summarised 46 Stream reviews (Stream G2 reviews) and summarised the main points below.
- Easy integration with various platforms using provided SDKs.
- Comprehensive features like real-time messaging, threaded replies, reactions, and editing.
- Excellent and responsive customer support.
- Reliable and stable platform with minimal downtime.
- Good documentation and helpful tutorials, especially for React.
- Some bugs have been reported and require developer investment to resolve.
- Limited UI customization options, especially for the front-end.
- Documentation can be outdated, particularly for Flutter.
- High pricing plans, especially for smaller organizations.
- Unclear relationship with Stream Activity Feeds.
Stream alternatives
Stream FAQ
Stream is a real-time chat API and SDK provider for apps and websites. It offers easy integration, comprehensive chat features, and reliable performance. Stream enables businesses to quickly implement in-app messaging, improving customer support and user engagement.
What is Stream and what does Stream do?
Stream is a real-time chat API and SDK provider for apps and websites. It offers easy integration, comprehensive chat features, and reliable performance. Stream enables businesses to quickly implement in-app messaging, improving customer support and user engagement.
Stream integrates seamlessly with various platforms through its provided SDKs, making implementation easy and efficient. It offers robust APIs for developers to connect with existing systems and customize the chat experience.
How does Stream integrate with other tools?
Stream integrates seamlessly with various platforms through its provided SDKs, making implementation easy and efficient. It offers robust APIs for developers to connect with existing systems and customize the chat experience.
Stream's main competitors include CometChat, offering similar chat and video features, LiveChat, focusing on website chat and sales, and Zulip, known for its threaded conversations. Ably Realtime competes on real-time data delivery while BotPenguin offers no-code chatbot solutions.
What the main competitors of Stream?
Stream's main competitors include CometChat, offering similar chat and video features, LiveChat, focusing on website chat and sales, and Zulip, known for its threaded conversations. Ably Realtime competes on real-time data delivery while BotPenguin offers no-code chatbot solutions.
Stream is a legitimate platform offering reliable real-time chat features. User reviews praise its ease of implementation and comprehensive functionalities. While some users mention occasional bugs and pricing concerns, Stream remains a safe and popular choice, as evidenced by positive ratings and website traffic growth.
Is Stream legit?
Stream is a legitimate platform offering reliable real-time chat features. User reviews praise its ease of implementation and comprehensive functionalities. While some users mention occasional bugs and pricing concerns, Stream remains a safe and popular choice, as evidenced by positive ratings and website traffic growth.
Stream pricing is not publicly available. Contact Stream for detailed pricing information regarding their product offerings for specific business needs.
How much does Stream cost?
Stream pricing is not publicly available. Contact Stream for detailed pricing information regarding their product offerings for specific business needs.
Stream's customer service receives positive feedback. Users highlight the responsiveness and helpfulness of the support team, particularly during integration and onboarding. While some mention occasional delays involving technical teams, the overall sentiment towards Stream's support is favorable.
Is Stream customer service good?
Stream's customer service receives positive feedback. Users highlight the responsiveness and helpfulness of the support team, particularly during integration and onboarding. While some mention occasional delays involving technical teams, the overall sentiment towards Stream's support is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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