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SugarSync

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Company health

Employee growth
4% increase in the last year
Web traffic
927% increase in the last quarter

Ratings

G2
3.9/5
(67)

SugarSync description

SugarSync is a cloud-based file storage and sharing service that allows you to access your files from any device. It offers automatic file syncing and backup, so you can be sure your data is always safe. You can also share files and folders with others, making it easy to collaborate on projects. SugarSync focuses on providing a simple and secure way to manage your files. Their standout feature is the ability to sync any folder on your computer, not just a designated folder.


Who is SugarSync best for

SugarSync offers simple, secure file backup, syncing, and sharing across any device. Users praise its ease of use and ability to sync any folder. However, some find the cost high and syncing speeds slow. Ideal for individuals and businesses needing seamless file access and management.

  • Best for small to medium businesses (1-1000 employees), but less ideal for large enterprises.

  • Particularly well-suited for Education, IT, and Professional Services.


SugarSync features

Supported

SugarSync allows users to select specific folders for synchronization across different devices, preserving the original file structure.

Supported

SugarSync offers automatic backup functionality, ensuring data is continuously backed up without disrupting user activities.

Supported

SugarSync supports file synchronization across various platforms and devices, granting access to data from any location.

Supported

SugarSync provides file and folder sharing capabilities, enabling collaboration with others regardless of whether they have a SugarSync account.

Supported

SugarSync supports file versioning, allowing users to revert to earlier versions of files to prevent data loss from accidental modifications or deletions.

Supported

SugarSync offers a remote wipe feature to enhance security by enabling users to erase data from missing devices.

Supported

SugarSync allows users to access backed up files from any computer or mobile device.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.71

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.5

SugarSync reviews

We've summarised 67 SugarSync reviews (SugarSync G2 reviews) and summarised the main points below.

Pros of SugarSync
  • Automatic file syncing and backup across devices.
  • Syncs any folder, not just a designated one.
  • Access files from anywhere.
  • Secure cloud storage with encryption.
  • Simple setup and ease of use for basic features.
Cons of SugarSync
  • High cost compared to other cloud storage services.
  • Limited free storage space.
  • Slow syncing speeds.
  • Outdated user interface.
  • Lack of advanced collaboration features.

SugarSync pricing

The commentary is based on 16 reviews from SugarSync G2 reviews.

While SugarSync offers reliable file syncing and backup, reviews frequently cite the pricing as a significant drawback. Many users feel it's expensive compared to competitors offering similar cloud storage and features.

Users sentiment

Strongly negative
-0.71

See the SugarSync pricing page.


SugarSync alternatives

  • Logo of Nomadesk
    Nomadesk
    Secure file access, syncing, and sharing for teams.
    Read more
  • Logo of Sync.com
    Sync.com
    Secure cloud storage, file sharing, and collaboration.
    Read more
  • Logo of pCloud
    pCloud
    Secure, accessible cloud storage with custom-branded sharing.
    Read more
  • Logo of Seafile
    Seafile
    Private and secure file syncing and sharing for teams.
    Read more
  • Logo of Digiboxx
    Digiboxx
    Secure Indian cloud storage for easy file sharing and collaboration.
    Read more
  • Logo of LucidLink
    LucidLink
    Streamlined cloud files, accessible like local storage.
    Read more

SugarSync FAQ

  • What is SugarSync and what does SugarSync do?

    SugarSync is a cloud storage and file sharing service that lets you access your files from any device. It offers automatic syncing and backup, enabling easy file and folder sharing for seamless collaboration. A key feature is its ability to sync any folder on your computer.

  • How does SugarSync integrate with other tools?

    SugarSync offers seamless file and folder sharing, enabling effortless collaboration. While it lacks direct integrations with third-party apps, its universal file access and cross-device synchronization features facilitate indirect integration with various tools by syncing files used by other applications.

  • What the main competitors of SugarSync?

    Top alternatives to SugarSync include Egnyte, PowerFolder, FilesAnywhere, Box, and Google Workspace. These competitors offer similar file sharing, syncing, and cloud storage functionalities, often with varying pricing and feature sets.

  • Is SugarSync legit?

    SugarSync is a legitimate cloud storage and file-sharing service. It offers secure cloud storage with encryption and automatic backup. However, some users find the cost high compared to competitors and syncing speeds slow.

  • How much does SugarSync cost?

    I couldn't find pricing details for SugarSync. For the most current pricing information, it's best to check their official website or contact their sales team.

  • Is SugarSync customer service good?

    Customer reviews on SugarSync's customer service are mixed. Some users praise the platform's speed and efficiency, while others express concerns about slow response times from the customer service team. More information is needed to determine overall customer service quality.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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