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CoinGate

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Company health

Employee growth
25% increase in the last year
Web traffic
8% increase in the last quarter

Ratings

G2
3.8/5
(37)
TrustPilot
3.9/5
(40)
Glassdoor
5.0/5
(5)

CoinGate description

CoinGate is a payment gateway that allows businesses to accept cryptocurrency payments. It supports Bitcoin, Litecoin, Ethereum, and over 70 other cryptocurrencies. CoinGate offers various integration options like plugins for popular e-commerce platforms, payment buttons, and a point-of-sale system. It allows businesses to receive payouts in traditional currencies or cryptocurrencies for a small fee. CoinGate prioritizes security and provides a user-friendly interface for both businesses and their customers.


Who is CoinGate best for

CoinGate is a cryptocurrency payment gateway enabling businesses to accept Bitcoin, Litecoin, Ethereum, and over 70 other cryptocurrencies. Users praise its fast transaction speeds and helpful customer support. However, some have reported slow support responses and issues with gift card delivery. CoinGate offers various integrations, including plugins for e-commerce platforms and a POS system.

  • Ideal for businesses of all sizes seeking cryptocurrency payment solutions.

  • Particularly well-suited for e-commerce, finance, and IT sectors.


CoinGate features

Supported

CoinGate allows businesses to accept Bitcoin and various other cryptocurrencies as payment.

Supported

CoinGate supports Bitcoin, Litecoin, Ethereum, and many other cryptocurrencies.

Supported

CoinGate offers integrations for popular e-commerce platforms to facilitate crypto payments.

Supported

CoinGate provides merchants with transaction management tools for tracking, accounting, and reporting.

Supported

CoinGate offers various integration options like plugins, payment buttons, and an API.

Supported

CoinGate supports payouts in traditional currencies and cryptocurrencies.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.85

Customer Service

Neutral
-0.04

Ease of Use

Neutral
-0.09

Reliability and Performance

Rather negative
-0.33

CoinGate reviews

We've summarised 77 CoinGate reviews (CoinGate TrustPilot reviews and CoinGate G2 reviews) and summarised the main points below.

Pros of CoinGate
  • Helpful and responsive customer support, especially for transaction recovery and clarification.
  • Fast transaction speeds for various cryptocurrencies.
  • Wide range of supported cryptocurrencies and convenient fiat conversion.
  • Easy-to-use interface for payments and processing.
  • Positive experiences with POS system for businesses like taxi services.
Cons of CoinGate
  • Long wait times for gift card delivery, sometimes exceeding 24 hours.
  • Customer support can be slow and unhelpful, with some representatives providing generic responses.
  • Gift cards sometimes have zero balance or are already redeemed.
  • Hidden fees not clearly disclosed upfront.
  • Difficult account verification process with excessive documentation requirements.

CoinGate pricing

The commentary is based on 16 reviews from CoinGate G2 reviews and CoinGate TrustPilot reviews.

User reviews indicate mixed sentiments on CoinGate's pricing. While some appreciate the low costs and clear pricing model for merchant services, others have experienced issues with unexpected fees and difficulties with refunds for gift card purchases. Several users mention "scams" related to gift cards, indicating potential hidden costs or undelivered services.

Users sentiment

Strongly negative
-0.85

See the CoinGate pricing page.


CoinGate alternatives

  • Logo of CoinsPaid
    CoinsPaid
    Crypto payment gateway for fast, borderless business transactions.
    Read more
  • Logo of Confirmo
    Confirmo
    Accept crypto payments easily. Automated, secure, and customizable.
    Read more
  • Logo of Cryptomus
    Cryptomus
    Accept crypto payments easily, securely, with low fees.
    Read more
  • Logo of NOWPayments
    NOWPayments
    Accept crypto payments easily, convert to fiat, integrate with e-commerce.
    Read more
  • Logo of Coinify
    Coinify
    Accept crypto payments easily, globally, and compliantly.
    Read more
  • Logo of BitPay
    BitPay
    Accept bitcoin, get paid in cash. Simple crypto payments.
    Read more

CoinGate FAQ

  • What is CoinGate and what does CoinGate do?

    CoinGate is a cryptocurrency payment gateway enabling businesses to accept various cryptocurrencies, including Bitcoin, Litecoin, and Ethereum. It offers integrations for e-commerce platforms, payment buttons, and a POS system. CoinGate facilitates crypto transaction management and provides flexible payout options in traditional currencies or crypto.

  • How does CoinGate integrate with other tools?

    CoinGate offers various integrations such as plugins for e-commerce platforms like WooCommerce, payment buttons, and a robust API. This allows businesses to seamlessly integrate cryptocurrency payments into their existing systems.

  • What the main competitors of CoinGate?

    CoinGate's main competitors include Coinify, Confirmo, and PayPal. Coinify offers similar cryptocurrency payment processing services, while Confirmo focuses on a user-friendly experience and e-commerce integrations. PayPal, a broader payment platform, also supports some cryptocurrency transactions.

  • Is CoinGate legit?

    CoinGate's legitimacy is questionable based on user reviews. While some praise the platform's ease of use and fast transaction speeds, others report hidden fees, slow support, and issues with gift card delivery. Therefore, proceed with caution and research alternatives if these concerns are significant for your business.

  • How much does CoinGate cost?

    CoinGate's payment processing fee is 1% across all methods. Refunds cost 0.25 EUR plus a potential 0.1% conversion fee. Currency conversions are 1%, while credit/debit card purchases have an 8% fee. Crypto withdrawals are free, but other withdrawal methods have varying fees.

  • Is CoinGate customer service good?

    CoinGate's customer service receives mixed reviews. While some customers praise the helpful and responsive support, especially Jacob and Larry, for resolving transaction issues and clarifying questions, others report slow response times, unhelpful representatives, and generic, automated replies.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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