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Survicate Enterprise

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Last updated on

Company health

Employee growth
12% increase in the last year
Web traffic
No change in the last quarter
Financing
February 2021 - $3M

Ratings

G2
3.5/5
(1)
Glassdoor
4.8/5
(5)

Survicate Enterprise description

Survicate Enterprise helps mid-sized and larger companies in the USA gather feedback from customers across all areas of their business. You can create surveys to send by email, links, or even through your website or app. The software can help identify customer satisfaction and loyalty, as well as highlight any issues to focus on. Survicate Enterprise integrates with popular business tools to streamline information sharing and can analyze feedback to create reports and inform business decisions.


Who is Survicate Enterprise best for

Survicate Enterprise is an ideal solution for mid-sized and large companies in the USA looking to improve customer satisfaction. We've seen it work well for e-commerce, software/IT, and marketing/advertising companies. The platform helps gather feedback across various channels, analyze insights, and integrate data into existing workflows.

  • We find that Survicate Enterprise is a fit for mid-sized to large companies, especially those with 100 to 1000+ employees.

  • In our experience, Survicate Enterprise is a strong fit for companies in software, IT, telecommunications, and other tech-driven industries.


Survicate Enterprise features

Supported

Centralized data collection: Centralize your data collection to have all customer feedback in one accessible place.

Supported

Actionable insights: Turn feedback into actionable insights with analytical tools, and make sure to act on the feedback to continuously improve.

Supported

Targeted surveys: Segment your audience for targeted survey distribution, ensuring more relevant and higher quality feedback.

Supported

Closed-loop feedback: Create a closed feedback loop to address concerns and inform customers of the resolution.

Supported

Multi-channel feedback: Utilize multiple channels to capture a complete view of customer sentiment.

Supported

Integrated feedback processes: Integrate feedback data into existing workflows for proactive customer satisfaction management.

Supported

Survicate EFM solution: Survicate offers an EFM solution designed to be flexible, scalable, and integrated with current systems.


Survicate Enterprise pricing

The commentary is based on 1 reviews from Survicate Enterprise G2 reviews.

We find Survicate Enterprise's pricing to be somewhat volatile, with reported increases. While the platform offers valuable features, potential users should be aware of potential price fluctuations. There is no pricing information readily available.

See the Survicate Enterprise pricing page.


Survicate Enterprise alternatives

  • Logo of Simplesat
    Simplesat
    Get effortless customer feedback, boost reviews, and improve happiness.
    Read more
  • Logo of Survicate
    Survicate
    Gather customer feedback anywhere, analyze insights, improve experiences.
    Read more
  • Logo of Feedier
    Feedier
    Collect feedback, analyze insights, improve experiences.
    Read more
  • Logo of Survalyzer
    Survalyzer
    Secure survey platform. Actionable insights. Happy customers.
    Read more
  • Logo of Responsly
    Responsly
    Gather feedback, analyze insights, improve decisions.
    Read more
  • Logo of Checkbox
    Checkbox
    Build, share, and analyze surveys with flexible hosting.
    Read more

Survicate Enterprise FAQ

  • What is Survicate Enterprise and what does Survicate Enterprise do?

    Survicate Enterprise is a customer feedback platform for mid-sized and larger companies. We find it helps businesses gather feedback across various channels, analyze it for actionable insights, and integrate it with existing workflows. It's particularly useful for improving customer satisfaction and loyalty.

  • How does Survicate Enterprise integrate with other tools?

    Survicate Enterprise integrates with popular business tools, streamlining information sharing and analysis. This allows you to incorporate feedback data into your existing workflows for proactive customer satisfaction management. We find this level of integration helps create a closed feedback loop.

  • What the main competitors of Survicate Enterprise?

    We find that Simplesat, Survicate, Feedier, Survalyzer, Responsly, and Checkbox are the main competitors for Survicate Enterprise. They offer similar survey tools and feedback analysis features, catering to businesses seeking to improve customer experience and gather actionable insights.

  • Is Survicate Enterprise legit?

    Yes, Survicate Enterprise is a legitimate software offering from Survicate. It's designed for mid-sized and larger companies seeking a robust feedback management system. We find it's a safe and reliable choice for gathering and analyzing customer feedback.

  • How much does Survicate Enterprise cost?

    Survicate doesn't publicly share pricing for their Enterprise plan. Contact their sales team for a customized quote based on your specific needs.

  • Is Survicate Enterprise customer service good?

    There are no customer service reviews available for Survicate Enterprise. Therefore, we can't offer insights into their customer service quality at this time.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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