Logo of Synology Active Backup Suite

Synology Active Backup Suite

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Company health

Employee growth
2% increase in the last year
Web traffic
18% decrease in the last quarter

Ratings

G2
4.5/5
(36)
Glassdoor
3.9/5
(277)

Synology Active Backup Suite description

Synology Active Backup Suite is a backup solution for businesses of all sizes that consolidates data protection for physical servers, virtual machines, and cloud applications. It offers centralized management for backups, with features like incremental backups, data deduplication, and instant restore. Synology Active Backup Suite is integrated with Synology NAS devices and is license-free, meaning it doesn't have per-device or per-user fees, potentially saving businesses money on backup software costs.


Who is Synology Active Backup Suite best for

Synology Active Backup Suite offers free, centralized data backup and recovery for businesses of all sizes. Users praise its comprehensive features, user-friendly interface, and excellent customer support. However, some users have reported issues with backup failures and restoring to dissimilar hardware. Ideal for companies with existing Synology NAS infrastructure seeking a cost-effective, all-in-one backup solution.

  • Ideal for businesses of all sizes seeking a cost-effective, centralized backup solution integrated with Synology NAS.

  • Particularly well-suited for IT-heavy sectors needing comprehensive data protection and recovery.


Synology Active Backup Suite features

Supported

Synology Active Backup Suite offers centralized backup management from a single console.

Supported

Synology Active Backup Suite utilizes incremental backup technology.

Supported

Synology Active Backup Suite employs data deduplication techniques.

Supported

Synology Active Backup Suite enables fast retrieval and restoration of lost data.

Supported

Synology Active Backup Suite helps protect against data loss due to ransomware and other cyber threats.

Supported

Synology Active Backup Suite supports various devices and platforms.

Supported

Synology Active Backup Suite ensures quick and easy data recovery.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Customer Service

Rather positive
+0.33

Ease of Use

Strongly positive
+0.8

Reliability and Performance

Rather positive
+0.56

Ease of Implementation

Rather positive
+0.5

Synology Active Backup Suite reviews

We've summarised 36 Synology Active Backup Suite reviews (Synology Active Backup Suite G2 reviews) and summarised the main points below.

Pros of Synology Active Backup Suite
  • Free and integrated with Synology NAS devices, eliminating licensing costs.
  • Automated and stable backup solution for various devices.
  • User-friendly interface for easy setup and management.
  • Comprehensive backup and restore capabilities, including bare-metal restore.
  • Excellent customer support praised for quick and knowledgeable responses.
Cons of Synology Active Backup Suite
  • Restoring to dissimilar hardware is not supported, requiring identical hardware for full system restores.
  • Backup failures occur frequently due to VSS issues, requiring extensive troubleshooting.
  • Inconsistent support for ransomware protection features across different NAS models.
  • Backup interruptions caused by Let's Encrypt certificate timeouts.
  • Backups stop when a new agent is released, requiring manual updates.

Synology Active Backup Suite pricing

The commentary is based on 13 reviews from Synology Active Backup Suite G2 reviews.

Synology Active Backup Suite is praised for its cost-effectiveness, often described as "free" when used with existing Synology NAS devices. This makes it a popular, budget-friendly alternative to expensive backup solutions, offering comprehensive features without added licensing fees.

Users sentiment

Strongly positive
+1

Synology Active Backup Suite alternatives

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    C2 Backup
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  • Logo of Backup Exec
    Backup Exec
    Simple, reliable backup and recovery for peace of mind.
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  • Logo of CrashPlan
    CrashPlan
    Automatic, unlimited cloud backup: simple recovery from any disaster.
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  • Logo of C2 Storage for Hybrid Share
    C2 Storage for Hybrid Share
    Secure cloud file sharing and collaboration for Synology NAS.
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  • Logo of Falconstor
    Falconstor
    Modern data storage, simplified cloud migration, robust protection.
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Synology Active Backup Suite FAQ

  • What is Synology Active Backup Suite and what does Synology Active Backup Suite do?

    Synology Active Backup Suite is a centralized, license-free backup solution for businesses. It protects physical servers, virtual machines, and cloud applications with features like incremental backups, data deduplication, and instant restore. Integrated with Synology NAS devices, it offers a cost-effective way to safeguard your data.

  • How does Synology Active Backup Suite integrate with other tools?

    Synology Active Backup Suite integrates seamlessly with Synology NAS devices. It centralizes data protection for physical servers, virtual machines, and cloud applications, offering a consolidated, license-free backup solution. There is no information available about integrations with other specific tools.

  • What the main competitors of Synology Active Backup Suite?

    Top alternatives to Synology Active Backup Suite include Veeam Backup for Microsoft 365, Backup Exec, NAKIVO Backup & Replication, and Redstor Backup and Archiving. These competitors offer similar backup and recovery functionalities for various systems and data sources.

  • Is Synology Active Backup Suite legit?

    Yes, Synology Active Backup Suite is a safe and legitimate backup solution. It's integrated with Synology NAS devices and is praised for its comprehensive features, user-friendly interface, and cost-effectiveness due to being license-free. However, users have reported some issues with backup failures and restoring to dissimilar hardware.

  • How much does Synology Active Backup Suite cost?

    Synology Active Backup Suite is a feature included with Synology NAS devices and does not have a separate price. Therefore, it's worth considering the cost of the NAS device itself when evaluating this product.

  • Is Synology Active Backup Suite customer service good?

    Customer service for Synology Active Backup Suite receives mixed reviews. While some users praise the quick and helpful support from knowledgeable engineers, others report ongoing unresolved technical issues and unhelpful responses.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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