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Syte

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Company health

Employee growth
20% decrease in the last year
Web traffic
8% increase in the last quarter
Financing
July 2020 - $72M

Ratings

G2
4.6/5
(76)
Glassdoor
4.2/5
(107)

Syte description

Syte uses visual AI to improve product discovery for online shoppers. It offers tools for visual search, personalized recommendations, and automatic product tagging. Syte's goal is to help retailers increase sales by making it easier for customers to find products they'll love. Their AI analyzes images to show shoppers visually similar items and provide personalized suggestions. This can make online shopping more intuitive and efficient.


What companies are using Syte?

Hibbett Sports is using Syte
Hibbett Sports
Shoulder.pt is using Syte
Shoulder.pt
Perry Ellis International is using Syte
Perry Ellis International
Zapier is used by Hibbett Sports, Shoulder.pt, Perry Ellis International.

Who is Syte best for

Syte is a visual AI platform for e-commerce businesses. It uses image recognition to power visual search, personalized recommendations, and automated product tagging. Users praise Syte's accurate AI, seamless integration, and excellent customer support. However, some have noted difficulties customizing the search UI and occasional AI glitches. Syte is best for enterprise-level e-commerce companies looking to improve product discovery and boost sales.

  • Best fit for enterprise companies.

  • Ideal for e-commerce businesses in fashion, jewelry, and home decor.


Syte features

Supported

Syte supports visual search, allowing users to search for products using images.

Supported

Syte offers personalized recommendations based on user preferences and past behavior.

Supported

Syte AI analyzes images for visual search and recommendations, including filtering by visual attributes.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.6

Ease of Implementation

Strongly positive
+1

Syte reviews

We've summarised 76 Syte reviews (Syte G2 reviews) and summarised the main points below.

Pros of Syte
  • Excellent and responsive customer support, often proactive.
  • Seamless and fast integration process, sometimes within a single sprint.
  • Accurate visual AI for similar product recommendations.
  • Helpful in personalizing product recommendations and increasing conversion rates.
  • Effective for product discovery, especially for visually-driven products like jewelry.
Cons of Syte
  • Difficult to customize the injected search UI/widgets to match existing website styles.
  • Analytics dashboards are currently in Tableau and not integrated into the Syte Console.
  • Backend merchandising platform is not intuitive.
  • Occasional technical issues during integration and setup.
  • AI can sometimes glitch, leading to inaccurate results.

Syte alternatives

  • Logo of Constructor
    Constructor
    AI search that boosts e-commerce sales with personalized results.
    Read more
  • Logo of Velou
    Velou
    AI-powered product catalog enrichment for effortless retail.
    Read more
  • Logo of Algolia
    Algolia
    Finds anything, instantly. Relevant results, happy users.
    Read more
  • Logo of ViSenze
    ViSenze
    AI-powered visual shopping, boosting sales with smarter search.
    Read more
  • Logo of Qloo
    Qloo
    Predicts consumer tastes with AI for personalized recommendations.
    Read more
  • Logo of Netcore Unbxd PIM
    Netcore Unbxd PIM
    Centralizes product info, boosting discoverability and sales.
    Read more

Syte FAQ

  • What is Syte and what does Syte do?

    Syte is a visual AI platform for e-commerce. It offers visual search, personalized recommendations, and automatic product tagging. This helps retailers increase sales by making it easier for customers to find what they love, improving product discovery, and personalizing the shopping experience.

  • How does Syte integrate with other tools?

    Syte integrates seamlessly with major e-commerce platforms like Shopify, Magento, and Salesforce Commerce Cloud. It also offers APIs and webhooks for custom integrations, enabling flexible data exchange with other business tools.

  • What the main competitors of Syte?

    Syte's main competitors include ViSenze, Bloomreach, and Searchspring. These alternatives offer similar visual search and personalized recommendation capabilities for e-commerce businesses seeking improved product discovery and increased sales. Klevu also presents a comparable solution, focusing on AI-powered search and merchandising.

  • Is Syte legit?

    Syte is a legitimate software company specializing in visual AI for e-commerce. G2 and Glassdoor reviews show positive user experiences with its product discovery and recommendation features. Syte appears safe and reliable for businesses seeking improved online shopping experiences.

  • How much does Syte cost?

    Syte does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific product pricing and business needs.

  • Is Syte customer service good?

    Syte's customer service receives high praise in reviews. Users describe the team as "exceptional," "responsive," "proactive," and "helpful." They consistently go the extra mile, offering valuable insights and ensuring successful project implementation. Some users even feel like they are part of the Syte team.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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