Logo of TeamViewer Tensor - Enterprise Remote Support

TeamViewer Tensor - Enterprise Remote Support

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Company health

Employee growth
9% increase in the last year
Web traffic
5% increase in the last quarter

Ratings

G2
4.4/5
(20)

TeamViewer Tensor - Enterprise Remote Support description

TeamViewer Tensor - Enterprise Remote Support is a cloud-based platform designed to provide secure and scalable remote access and support for large organizations. It allows your IT team to connect to and control any device, anywhere, to troubleshoot issues, provide support, and manage your IT fleet. TeamViewer Tensor is particularly focused on security, offering features like two-factor authentication, conditional access, and user management. This ensures that your sensitive data and systems are protected while still allowing your team to work efficiently.


Who is TeamViewer Tensor - Enterprise Remote Support best for

TeamViewer Tensor is a cloud platform providing secure, scalable remote access and support, ideal for large organizations. Users highlight its secure connections, centralized monitoring, and patch management. While some mention the cost and need for high-speed internet, the general consensus is that it's easy to use and implement, especially when you need that extra layer of access control and security

  • Great for mid-sized to large orgs (100+ employees) needing robust, secure remote IT support & management.

  • We find it's a hit in tech, software, and telecommunications, offering secure, scalable remote access.


TeamViewer Tensor - Enterprise Remote Support features

Supported

Asset Management: Provides a comprehensive overview of your IT infrastructure, including hardware and software inventory, warranty information, and other important details. This allows you to keep track of your assets, identify potential issues, and make informed decisions about upgrades and replacements. You can categorize and tag your devices to make it very easy to search, filter, and generate reports, which helps in quickly finding the information you need.

Supported

Device Monitoring: Allows you to continuously monitor the health and performance of your devices, including CPU usage, memory consumption, disk space, and other critical metrics. By setting up custom alerts, you can be notified immediately of any potential issues, enabling you to take proactive measures to prevent downtime and ensure optimal performance.

Supported

Endpoint Protection: Provides real-time protection against malware and other cyber threats. It automatically scans your devices for viruses, spyware, and other malicious software, quarantining any threats that are detected. It also provides regular updates to ensure that your devices are protected against the latest threats.

Supported

Mobile Device Management: Allows you to manage and secure your company's mobile devices, such as smartphones and tablets. It lets you enforce security policies, configure device settings, and distribute apps remotely. This helps you ensure that your mobile devices are compliant with your company's security standards and that your data is protected.

Supported

Backup: Allows you to back up your important data to the cloud, ensuring that you can quickly and easily recover from data loss due to hardware failure, accidental deletion, or other unforeseen events. It supports both full and incremental backups, allowing you to customize your backup strategy to meet your specific needs.

Supported

Patch Management: Helps you keep your software up-to-date by automating the patching process. It identifies missing patches, downloads and installs them, and reboots devices as needed. This helps reduce your vulnerability to security threats and ensures that your software is running smoothly.

Supported

Anti-malware: Provides robust protection against malware and other cyber threats. It actively safeguards endpoints by employing multiple layers of defense. Real-time scanning detects and neutralizes malicious software, preventing infections. Regular updates ensure the anti-malware definitions are current, protecting against evolving threats. The system also offers proactive monitoring and remediation capabilities to address security incidents effectively.

Supported

Update Management: Ensures that operating systems and third-party applications are up to date, reducing security vulnerabilities. It automates patch deployment, simplifying maintenance and improving overall system stability. Flexible scheduling options and detailed reporting provide control and visibility over the update process. This helps maintain a secure and efficient IT environment.


TeamViewer Tensor - Enterprise Remote Support pricing

The commentary is based on 2 reviews from TeamViewer Tensor - Enterprise Remote Support G2 reviews.

We find that TeamViewer Tensor is generally considered expensive, especially for small to mid-sized businesses. Potential buyers should carefully weigh the costs against the benefits before committing to a purchase.

See the TeamViewer Tensor - Enterprise Remote Support pricing page.


TeamViewer Tensor - Enterprise Remote Support alternatives

  • Logo of Splashtop SOS
    Splashtop SOS
    Instant remote computer access for IT support. Simple, fast, secure.
    Read more
  • Logo of BeyondTrust Remote Support
    BeyondTrust Remote Support
    Secure remote access and support for any device, anywhere.
    Read more
  • Logo of Splashtop Business Access
    Splashtop Business Access
    Remotely control your computer from any device, simply and securely.
    Read more
  • Logo of Splashtop
    Splashtop
    Remotely control your computer from anywhere, fast and secure.
    Read more
  • Logo of BeyondTrust Vulnerability Management
    BeyondTrust Vulnerability Management
    Finds, prioritizes, and fixes security gaps across your systems.
    Read more
  • Logo of TeamViewer Remote
    TeamViewer Remote
    Remotely control computers and devices for easy IT support.
    Read more

TeamViewer Tensor - Enterprise Remote Support FAQ

  • What is TeamViewer Tensor - Enterprise Remote Support and what does TeamViewer Tensor - Enterprise Remote Support do?

    TeamViewer Tensor - Enterprise Remote Support is a cloud platform for secure remote access and IT management. It enables IT teams to access and control devices, troubleshoot issues, and manage their IT infrastructure from anywhere. We find its robust security features and scalability ideal for larger organizations.

  • How does TeamViewer Tensor - Enterprise Remote Support integrate with other tools?

    TeamViewer Tensor integrates with various IT management tools but specific integrations are not listed in the provided data. We recommend checking their website for the most up-to-date list of integrations.

  • What the main competitors of TeamViewer Tensor - Enterprise Remote Support?

    We find that TeamViewer Tensor - Enterprise Remote Support's main competitors are Splashtop SOS, BeyondTrust Remote Support, Splashtop Business Access, and TeamViewer Remote. These alternatives offer similar remote access and support functionalities.

  • Is TeamViewer Tensor - Enterprise Remote Support legit?

    Yes, TeamViewer Tensor - Enterprise Remote Support is a legitimate and safe remote support platform. It's a popular choice for enterprise IT management, offering robust security features and generally positive user reviews. However, like any software, some users have reported occasional connection instability.

  • How much does TeamViewer Tensor - Enterprise Remote Support cost?

    I'm sorry, but we don't have pricing information available for TeamViewer Tensor - Enterprise Remote Support. Contact TeamViewer directly for detailed pricing information.

  • Is TeamViewer Tensor - Enterprise Remote Support customer service good?

    Based on the reviews, customer support is generally considered helpful and responsive. While some users mention difficulties reaching support, others praise the quick and efficient assistance they received.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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