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Textellent description
Textellent is a business texting and SMS marketing platform designed for businesses of all sizes. It allows you to use text messaging for customer service, sales, and marketing purposes. Textellent enables you to create targeted text message campaigns, automate appointment reminders, manage customer communications, and track results. It integrates with a wide range of other business applications. Notably, Textellent emphasizes its franchise-friendly features and robust appointment scheduling capabilities.
Who is Textellent best for
Textellent is a robust business texting and SMS marketing platform ideal for small to medium-sized businesses, especially in finance, banking, and insurance. Users praise its automated messaging and simple interface for basic texting. However, some find the appointment scheduling interface complex and dislike the limited text message length. Textellent offers a 14-day free trial.
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Best fit for small to medium-sized businesses.
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Ideal for finance, banking, and insurance companies.
Textellent features
Supported Textellent can send automated reminders for upcoming meetings as part of its appointment management features. |
Supported Textellent supports appointment scheduling via integrated texting and calendar sync. |
Supported Textellent supports A/B testing for messages, allowing users to try different versions and track their performance. |
Textellent reviews
We've summarised 78 Textellent reviews (Textellent Capterra reviews and Textellent G2 reviews) and summarised the main points below.
- Excellent customer support; representatives are helpful, knowledgeable, and patient.
- Automated messaging features, including appointment reminders and birthday greetings.
- Mass texting (text blasts) is easy and efficient.
- Useful for client communication and engagement year-round.
- Integrates with some business applications.
- Simple and user-friendly interface for basic texting features.
- Difficult to transfer existing phone numbers.
- Limited text message length.
- Long wait times for customer support.
- Lack of multimedia messaging support.
- Issues with software integrations, especially tax software.
- Complicated user interface for appointment scheduling.
- Limited calendar flexibility, making scheduling complex.
Textellent pricing
The commentary is based on 5 reviews from Textellent Capterra reviews and Textellent G2 reviews.
Textellent's pricing receives mixed reviews. Some users appreciate the affordability and value, while others mention add-on costs and desire pricing integration with scheduling features. Several highlight the cost-effectiveness of automating client communication.
See the Textellent pricing page.
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Textellent has a free plan.
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Textellent has a free trial.
The Free Trial includes 25 trial credits and allows users to try out Textellent's texting solution for 14 days.
The Essentials plan includes 750 credits per month, 1 line, unlimited contacts, mass texting, MMS/image texting, a mobile app, 25 tags, and free carrier registration.
The Standard plan includes 2,000 credits per month, 2 users, unlimited contacts, mass texting, MMS/image texting, a mobile app, unlimited tags, and free carrier registration.
The Premium plan includes custom credits per month, custom users, unlimited lines, unlimited contacts, mass texting, MMS/image texting, a mobile app, unlimited tags, and free carrier registration.
Textellent alternatives
Textellent FAQ
Textellent is a business texting and SMS marketing platform for businesses of all sizes. It facilitates customer service, sales, and marketing through text messaging. Users can create targeted campaigns, automate reminders, manage client communication, and track results. Textellent is particularly well-suited for franchises and appointment-based businesses.
What is Textellent and what does Textellent do?
Textellent is a business texting and SMS marketing platform for businesses of all sizes. It facilitates customer service, sales, and marketing through text messaging. Users can create targeted campaigns, automate reminders, manage client communication, and track results. Textellent is particularly well-suited for franchises and appointment-based businesses.
Textellent integrates with various business applications, though some users have reported issues with specific integrations, notably tax software. It's designed to connect with tools that enhance its core functionalities of customer service, sales, and marketing.
How does Textellent integrate with other tools?
Textellent integrates with various business applications, though some users have reported issues with specific integrations, notably tax software. It's designed to connect with tools that enhance its core functionalities of customer service, sales, and marketing.
Alternatives to Textellent include SimpleTexting, TextP2P, and WikiPro. These platforms offer similar SMS marketing and business texting features, such as automated messaging, appointment reminders, and mass texting capabilities. They cater to businesses of similar sizes and offer varying pricing and feature sets.
What the main competitors of Textellent?
Alternatives to Textellent include SimpleTexting, TextP2P, and WikiPro. These platforms offer similar SMS marketing and business texting features, such as automated messaging, appointment reminders, and mass texting capabilities. They cater to businesses of similar sizes and offer varying pricing and feature sets.
Textellent appears legitimate, offering features like appointment scheduling and A/B testing. User reviews on G2 and Capterra average above 4 out of 5 stars. However, some users report difficulties with number transfers and integrations.
Is Textellent legit?
Textellent appears legitimate, offering features like appointment scheduling and A/B testing. User reviews on G2 and Capterra average above 4 out of 5 stars. However, some users report difficulties with number transfers and integrations.
Textellent offers a 14-day free trial with 25 credits. Paid plans start at $499/year for Essentials, $999/year for Standard, while Premium plan pricing is custom. Several add-ons are available to enhance the product's texting features and functionality.
How much does Textellent cost?
Textellent offers a 14-day free trial with 25 credits. Paid plans start at $499/year for Essentials, $999/year for Standard, while Premium plan pricing is custom. Several add-ons are available to enhance the product's texting features and functionality.
Textellent's customer service receives mixed reviews. While many users praise the helpful and patient representatives, others report long wait times and unhelpful support during setup. Some find the software easy to use, while others struggle with certain features like appointment scheduling.
Is Textellent customer service good?
Textellent's customer service receives mixed reviews. While many users praise the helpful and patient representatives, others report long wait times and unhelpful support during setup. Some find the software easy to use, while others struggle with certain features like appointment scheduling.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.