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Emitrr description
Emitrr is a customer engagement platform designed for local businesses in the US. It helps automate communications like appointment reminders, review requests, and follow-ups through text messages and web chat. Emitrr integrates with scheduling software and business management tools to streamline customer interactions and potentially reduce missed appointments.
Who is Emitrr best for
Emitrr is a customer engagement platform perfect for local businesses seeking to automate communication. It streamlines appointment reminders, review requests, and follow-ups through text and web chat. Users praise its ease of use and excellent customer support, while some note the high cost and minor phone app bugs. Emitrr integrates with existing scheduling software and business tools, making it an ideal solution for busy professionals looking to enhance customer interaction and reduce missed appointments.
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Best for small to medium-sized businesses, especially those with local customer bases.
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Ideal for healthcare, wellness, real estate, education, and professional services.
Emitrr features
Supported Emitrr offers automated review requests via SMS and email. |
Supported Emitrr offers automated reminders via email, SMS, and phone calls. |
Supported Emitrr automates appointment reminders via text message and EHR/PMS integrations. |
Supported Emitrr can send automated text message reminders for appointments. |
Supported Emitrr supports managing customer messages across various channels from a central platform. |
Supported Emitrr offers an AI-powered SMS chatbot that enhances client interactions and streamlines communication. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Emitrr reviews
We've summarised 141 Emitrr reviews (Emitrr Capterra reviews and Emitrr G2 reviews) and summarised the main points below.
- Easy to use and user-friendly interface.
- Excellent and responsive customer support.
- Mass texting and personalized messaging features.
- Seamless integration with scheduling software and business tools.
- Time-saving automation for reminders and follow-ups.
- Difficult to search past conversations.
- High monthly cost.
- No auto-reply for after-hours.
- Printing conversations includes all past interactions, not just the current one.
- Phone app has some minor bugs.
Emitrr pricing
The commentary is based on 19 reviews from Emitrr Capterra reviews and Emitrr G2 reviews.
Emitrr's pricing is generally considered reasonable and a great value, especially compared to competitors like Podium. While some users find the SMS-specific pricing a bit high, most feel the platform's features and customer support justify the cost, making it affordable for small and medium-sized businesses.
Users sentiment
Emitrr alternatives
Emitrr FAQ
Emitrr is a customer engagement platform for local businesses. It automates text messages and web chat communications, including appointment reminders and review requests. This streamlines customer interactions, integrates with business tools, and helps reduce missed appointments.
What is Emitrr and what does Emitrr do?
Emitrr is a customer engagement platform for local businesses. It automates text messages and web chat communications, including appointment reminders and review requests. This streamlines customer interactions, integrates with business tools, and helps reduce missed appointments.
Emitrr integrates with scheduling software and other business management tools to streamline communications. It connects with various platforms to automate appointment reminders, review requests, and follow-ups, enhancing efficiency and customer engagement.
How does Emitrr integrate with other tools?
Emitrr integrates with scheduling software and other business management tools to streamline communications. It connects with various platforms to automate appointment reminders, review requests, and follow-ups, enhancing efficiency and customer engagement.
Alternatives to Emitrr include DemandHub, a customer communication platform for local businesses, and Mixmax, a sales engagement platform with automated email sequences and AI-powered scheduling. Other options include Calendly and CalendarHero, primarily focused on streamlining meeting scheduling.
What the main competitors of Emitrr?
Alternatives to Emitrr include DemandHub, a customer communication platform for local businesses, and Mixmax, a sales engagement platform with automated email sequences and AI-powered scheduling. Other options include Calendly and CalendarHero, primarily focused on streamlining meeting scheduling.
Yes, Emitrr is a legitimate customer engagement platform. User reviews praise its ease of use, excellent customer support, and effective automation features. It integrates with other business software and helps streamline client communication, particularly for appointment scheduling and reminders which improves efficiency for local businesses.
Is Emitrr legit?
Yes, Emitrr is a legitimate customer engagement platform. User reviews praise its ease of use, excellent customer support, and effective automation features. It integrates with other business software and helps streamline client communication, particularly for appointment scheduling and reminders which improves efficiency for local businesses.
Emitrr does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and to determine if Emitrr is worth the investment.
How much does Emitrr cost?
Emitrr does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and to determine if Emitrr is worth the investment.
Emitrr's customer service is consistently praised in reviews. Users highlight the team's responsiveness, helpfulness, and willingness to go the extra mile to resolve issues and implement new features. Support is readily available and quick to address concerns, making for a positive customer experience.
Is Emitrr customer service good?
Emitrr's customer service is consistently praised in reviews. Users highlight the team's responsiveness, helpfulness, and willingness to go the extra mile to resolve issues and implement new features. Support is readily available and quick to address concerns, making for a positive customer experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.