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Timba

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Company health

Employee growth
6% increase in the last year
Web traffic
6% increase in the last quarter

Ratings

G2
4.1/5
(23)

Timba description

Timba is a survey creation tool that lives within Salesforce, letting you build and send surveys without leaving your CRM. Designed specifically for Salesforce users, Timba helps you gather and analyze customer feedback to gain insights and improve decision-making.


Who is Timba best for

Timba is a survey solution that integrates directly with Salesforce. We find that it's a solid choice for companies already invested in the Salesforce ecosystem. Users appreciate the drag-and-drop survey builder and real-time analytics. Keep in mind that some users have mentioned limitations around data export options and occasional bugs. However, its seamless Salesforce integration and ease of use make it a strong contender, especially for larger teams that prioritize those features. Plus it's free!

  • Perfect for large enterprises (1001+ employees) seeking a user-friendly survey tool tightly integrated with Salesforce.

  • Great fit for industries like Finance, Healthcare, and Retail that rely on customer insights within their Salesforce environment.


Timba reviews

We've summarised 23 Timba reviews (Timba G2 reviews) and summarised the main points below.

Pros of Timba
  • Seamless integration with Salesforce for easy contact list access and survey distribution.
  • User-friendly survey builder with drag-and-drop functionality.
  • Real-time data analysis and reporting tools.
  • Free to use, making it accessible for various budgets.
  • Customizable surveys for tailored feedback collection.
Cons of Timba
  • Limited export options, only PDF available, especially when filtering by date range.
  • Recipient limits restrict scalability for high-volume surveys.
  • Manual steps required to activate survey collection and copy/paste email content.
  • Occasional bugs and UI glitches affect user experience.
  • Limited customer support and documentation.

Timba alternatives

  • Logo of Odigo
    Odigo
    Streamlines enterprise customer service with AI-powered tools and insights.
    Read more
  • Logo of Survicate
    Survicate
    Gather customer feedback anywhere, analyze insights, improve experiences.
    Read more
  • Logo of Oracle Enterprise Linux 7.6  supported by Navisite
    Oracle Enterprise Linux 7.6 supported by Navisite
    Stable, managed Linux foundation for Oracle apps in the cloud.
    Read more
  • Logo of Accenture Document Composer
    Accenture Document Composer
    Automates HR document creation from SAP data, saving time and effort.
    Read more
  • Logo of Finacle
    Finacle
    Modern core banking software for digital transformation.
    Read more
  • Logo of Infosys Nia
    Infosys Nia
    AI-powered business insights for smarter decisions and efficiency.
    Read more

Timba FAQ

  • What is Timba and what does Timba do?

    Timba is a Salesforce-native survey tool. We find it lets users create and send surveys without leaving their CRM. It offers a user-friendly drag-and-drop builder, real-time analytics, and is free to use. However, some users have noted limitations in export options and customer support.

  • How does Timba integrate with other tools?

    Timba is designed to live within Salesforce, offering seamless integration for building and sending surveys without leaving your CRM. This tight integration streamlines workflows by allowing direct access to Salesforce contacts and real-time data analysis.

  • What the main competitors of Timba?

    We find that Timba's main competitors include survey platforms like Survicate, and CRM-integrated tools like Odigo. Other alternatives might be considered depending on the specific needs, such as Oracle Enterprise Linux 7.6 supported by Navisite, or Accenture Document Composer.

  • Is Timba legit?

    Timba receives a 4.1/5 rating from 23 reviews on G2, and shows positive growth trends, indicating it's a legitimate tool. We find that users appreciate its Salesforce integration and ease of use. However, keep in mind the limitations regarding export options and potential scalability issues.

  • How much does Timba cost?

    I am sorry, but we currently do not have specific pricing information available for Timba.

  • Is Timba customer service good?

    Customer support is a mixed bag for Timba. While the team is responsive, they could use more resources to handle a growing user base. Some users have also pointed out that the documentation could be more comprehensive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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