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Toast description
Toast is an all-in-one software designed specifically for restaurants. It combines everything from managing staff and payroll to taking orders and accepting payments, plus offering gift cards and loyalty programs. All of this is accessible through one easy-to-use system, giving you valuable data to help your business thrive.
Who is Toast best for
Toast is a comprehensive restaurant management platform ideal for businesses of all sizes. Users praise its all-in-one functionality, ease of use, and robust reporting features. However, some have noted aggressive sales tactics and occasional integration issues. Consider Toast if you need a centralized system to manage all aspects of your restaurant operations, from POS and online ordering to staff management and payroll.
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Ideal for restaurants of all sizes, from small cafes to large chains.
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Specifically designed for the hospitality and tourism industry, including restaurants, bars, and cafes.
Toast features
Supported Toast offers a cloud-based POS system with an integrated dashboard to track sales and manage orders. |
Supported Toast supports web app ordering via its online ordering feature. |
Supported Toast supports managing walk-ins, queues, and reservations, including from Google. |
Supported Toast offers dynamic digital menus accessible via QR code scanning, enabling real-time updates. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Toast reviews
We've summarised 303 Toast reviews (Toast G2 reviews) and summarised the main points below.
- All-in-one platform for various restaurant needs.
- Easy-to-use POS system and hardware.
- Comprehensive data and reporting features.
- Seamless offline functionality.
- Extensive online ordering and delivery integrations.
- Aggressive sales tactics after launch, including unwanted calls and contacting employees.
- Overseas customer support for ToastTab can be frustrating.
- Payroll and XTRAChef integration issues and inaccuracies.
- Limited customization for tip pools and other features.
- Confusing menu organization and navigation.
Toast pricing
The commentary is based on 13 reviews from Toast G2 reviews.
Toast offers various point-of-sale and restaurant management solutions with flexible pricing options. They provide a Starter Kit with hardware and no upfront costs, a Point of Sale plan starting at $69/month, a customizable Build Your Own plan, and a special offer for new restaurants bundling POS and Toast Payroll. Additional features and add-ons are available to enhance functionality. Customer support is available 24/7/365.
Users sentiment
See the Toast pricing page.
Hardware kit with no upfront costs.
Toast alternatives
Toast FAQ
Toast is a comprehensive restaurant management software offering an all-in-one solution for point-of-sale, staff management, payroll, online ordering, and customer engagement tools like loyalty programs. It helps restaurants streamline operations, access valuable data insights, and improve overall efficiency.
What is Toast and what does Toast do?
Toast is a comprehensive restaurant management software offering an all-in-one solution for point-of-sale, staff management, payroll, online ordering, and customer engagement tools like loyalty programs. It helps restaurants streamline operations, access valuable data insights, and improve overall efficiency.
Toast integrates with various tools, including payroll systems, online ordering platforms, and delivery services. It offers extensive integrations to streamline operations and centralize data management for restaurants. This connectivity enhances functionality and improves efficiency for Toast users.
How does Toast integrate with other tools?
Toast integrates with various tools, including payroll systems, online ordering platforms, and delivery services. It offers extensive integrations to streamline operations and centralize data management for restaurants. This connectivity enhances functionality and improves efficiency for Toast users.
Top Toast competitors include SmartLynx, 7shifts, Restaurant365, and Supy. These alternatives offer similar restaurant management features, such as POS integration, staff scheduling, and inventory tracking. They aim to streamline operations and boost profitability for restaurants of all sizes.
What the main competitors of Toast?
Top Toast competitors include SmartLynx, 7shifts, Restaurant365, and Supy. These alternatives offer similar restaurant management features, such as POS integration, staff scheduling, and inventory tracking. They aim to streamline operations and boost profitability for restaurants of all sizes.
Toast is a legitimate restaurant management software with a 4.2/5 rating on G2 based on 303 reviews. It offers an all-in-one platform for various restaurant needs, including POS, online ordering, and staff management. However, some users mention aggressive sales tactics and customer support issues.
Is Toast legit?
Toast is a legitimate restaurant management software with a 4.2/5 rating on G2 based on 303 reviews. It offers an all-in-one platform for various restaurant needs, including POS, online ordering, and staff management. However, some users mention aggressive sales tactics and customer support issues.
Toast doesn't publicly disclose pricing information. Contact their sales team to obtain custom pricing based on your business's specific product needs and restaurant requirements.
How much does Toast cost?
Toast doesn't publicly disclose pricing information. Contact their sales team to obtain custom pricing based on your business's specific product needs and restaurant requirements.
Toast's customer service receives mixed reviews. While some users praise the helpfulness and efficiency of the support team, others express frustration with long wait times, unhelpful representatives, and difficulty resolving complex issues. Overseas support for ToastTab is a particular concern for some.
Is Toast customer service good?
Toast's customer service receives mixed reviews. While some users praise the helpfulness and efficiency of the support team, others express frustration with long wait times, unhelpful representatives, and difficulty resolving complex issues. Overseas support for ToastTab is a particular concern for some.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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