Logo of Owner.com

Owner.com

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Company health

Employee growth
33% increase in the last year
Web traffic
11% increase in the last quarter
Financing
October 2023 - $62M

Ratings

G2
4.8/5
(235)
Capterra
4.9/5
(52)
TrustPilot
3.7/5
(1)
Glassdoor
4.9/5
(71)

Owner.com description

Owner.com provides restaurants with the online tools they need to succeed, including a website, online ordering system, mobile app, and marketing automation. This helps restaurants drive direct orders from customers and reduce reliance on third-party delivery services, thereby increasing profits. Owner.com promises easy setup, increased sales, and improved customer engagement for independent restaurants.


Who is Owner.com best for

Owner.com is the perfect solution for independent restaurants looking to boost online orders and minimize reliance on third-party delivery apps. Users praise its easy setup, responsive customer service, and effective marketing tools. Some users mention limited design customization and menu syncing issues. Owner.com helps restaurants increase sales and engage customers directly.

  • Best for small to mid-sized restaurants.

  • Ideal for restaurants and hospitality businesses.


Owner.com features

Supported

Owner.com supports SMS marketing for restaurants.

Supported

Owner.com allows creating and sending email campaigns with automated marketing features.

Supported

Owner.com lets customers order online via website or app.

Supported

Owner.com lets you create custom loyalty programs, track points, and automate marketing.

Supported

Owner.com allows restaurants to create and offer their own branded mobile apps to customers.

Supported

Owner.com provides website design services focused on online ordering and conversions.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.64

Customer Service

Strongly positive
+0.86

Ease of Use

Strongly positive
+0.92

Reliability and Performance

Strongly positive
+0.75

Ease of Implementation

Strongly positive
+0.73

Scalability

Neutral
+0.23

Owner.com reviews

We've summarised 277 Owner.com reviews (Owner.com TrustPilot reviews, Owner.com Capterra reviews and Owner.com G2 reviews) and summarised the main points below.

Pros of Owner.com
  • Excellent and responsive customer support.
  • Fast and easy website setup and onboarding.
  • Increased online sales and reduced reliance on third-party apps.
  • Helpful marketing automation tools (email, SMS).
  • User-friendly online ordering system and mobile app.
Cons of Owner.com
  • Limited website design customization options.
  • Forced use of Stripe for payment processing.
  • Reservations and catering forms lack confirmation emails.
  • Difficulty with 86ing (removing) items from the online menu.
  • Menu syncing issues with some POS systems (e.g., Toast, Brink).

Owner.com pricing

The commentary is based on 158 reviews from Owner.com Capterra reviews and Owner.com G2 reviews.

Owner.com's pricing is a flat monthly fee, often seen as expensive initially. However, many reviewers find it worthwhile due to increased sales, reduced third-party commissions, and valuable included features like marketing and loyalty programs, ultimately saving money long-term. Some express concern about additional customer fees.

Users sentiment

Rather positive
+0.64

See the Owner.com pricing page.


Owner.com alternatives

  • Logo of Appfront
    Appfront
    Build a branded restaurant app, website, and loyalty program.
    Read more
  • Logo of BentoBox
    BentoBox
    Own your restaurant's online presence. Control every digital experience.
    Read more
  • Logo of App Emporio Edelivery
    App Emporio Edelivery
    Custom food delivery apps and websites built for your needs.
    Read more
  • Logo of GrubHub
    GrubHub
    Order food delivery or pickup from local restaurants.
    Read more
  • Logo of Toast
    Toast
    Restaurant management simplified: staff, orders, payments, and growth.
    Read more
  • Logo of Bbot
    Bbot
    Streamlines restaurant ordering, payments, and operations.
    Read more

Owner.com FAQ

  • What is Owner.com and what does Owner.com do?

    Owner.com empowers restaurants with tools to thrive online. It offers websites, online ordering, mobile apps, and marketing automation, enabling restaurants to boost direct orders, reduce third-party delivery reliance, and ultimately increase profits. Owner.com emphasizes easy setup and improved customer engagement.

  • How does Owner.com integrate with other tools?

    Owner.com integrates with Stripe for payment processing and various POS systems. However, users have reported menu syncing issues with some POS systems like Toast and Brink, so checking compatibility is crucial. They also offer email and SMS marketing tools within their platform.

  • What the main competitors of Owner.com?

    Alternatives to Owner.com include MarginEdge, Order Tiger, Supy, POS & POS, Square Point of Sale, and Zenput. These competitors offer similar features such as online ordering, POS systems, and restaurant management tools. They target various restaurant sizes, from small businesses to large chains.

  • Is Owner.com legit?

    Yes, Owner.com is a legitimate platform. It offers website design, online ordering, and marketing automation tools specifically for restaurants. User reviews praise its ease of use and positive impact on sales, while some customization limitations exist. Consider Owner.com safe and reliable for boosting your restaurant's online presence.

  • How much does Owner.com cost?

    I couldn't find pricing details for Owner.com. For the most up-to-date pricing information, please visit the vendor's website.

  • Is Owner.com customer service good?

    Owner.com's customer service receives overwhelmingly positive feedback. Users praise the responsive, helpful, and knowledgeable support team, highlighting quick resolutions and readily available assistance. A dedicated Restaurant Success Manager further enhances the experience, providing personalized guidance and support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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