Logo of toasttab.com

toasttab.com

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Company health

Employee growth
9% increase in the last year
Web traffic
17% increase in the last quarter
Financing
August 2016 - $2M

Ratings

G2
4.2/5
(302)
TrustPilot
3.3/5
(154)
Glassdoor
3.9/5
(1055)

toasttab.com description

Toasttab is a cloud-based restaurant management platform designed for businesses of all sizes. It provides a comprehensive suite of tools including point-of-sale (POS), online ordering, payroll, and reporting. Toasttab aims to simplify operations and provide data-driven insights to help restaurants enhance efficiency, increase revenue, and improve the customer experience. The platform is available on mobile and desktop devices and integrates with various third-party applications. Toasttab offers flexible pricing plans and 24/7 customer support.


Who is toasttab.com best for

Toasttab is a user-friendly restaurant management platform offering POS, online ordering, and payroll tools. While praised for its comprehensive features and reporting capabilities, some users have noted issues with customer support and unexpected fees. Toasttab is best suited for small to medium restaurants seeking an all-in-one solution.

  • Best for small to medium-sized businesses.

  • Ideal for restaurants and other hospitality businesses.


toasttab.com features

Supported

Toast Payroll & Team Management supports payroll, taxes, and paychecks.

Supported

Toast supports online ordering, carryout, and likely gift cards, rewards, and coupons.

Supported

Toast POS supports taking orders, payments, table management, and inventory tracking.

Supported

Toasttab supports real-time inventory tracking for restaurants.

Supported

Toast Tables supports table management, reservations, and waitlists.

Supported

Toast offers tableside ordering and payments via QR codes and handheld POS systems.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.84

Customer Service

Rather negative
-0.41

Ease of Use

Neutral
+0.28

Reliability and Performance

Neutral
-0.18

Ease of Implementation

Neutral
-0.16

toasttab.com reviews

We've summarised 456 toasttab.com reviews (toasttab.com TrustPilot reviews and toasttab.com G2 reviews) and summarised the main points below.

Pros of toasttab.com
  • User-friendly interface for both front-of-house and back-of-house operations.
  • Comprehensive reporting features providing valuable business insights.
  • Seamless integration with various third-party apps and services.
  • Flexible and customizable menu management options.
  • Real-time sales data and analytics accessible remotely.
Cons of toasttab.com
  • Aggressive sales tactics after initial product launch, including unsolicited calls to personal numbers.
  • Customer support inconsistencies and long wait times, sometimes with unhelpful representatives.
  • Hidden fees and unexpected charges, making the pricing structure unclear.
  • Occasional technical issues, system crashes, and slowdowns, particularly during peak hours.
  • Difficulty with refunds and resolving billing discrepancies.

toasttab.com pricing

The commentary is based on 44 reviews from toasttab.com G2 reviews and toasttab.com TrustPilot reviews.

Toast's pricing structure is a common concern. While some find the system reasonably priced and a good value, others cite unexpected charges, expensive add-ons, and difficulty obtaining refunds as major drawbacks. Several users mention hidden fees and being overcharged for services.

Users sentiment

Strongly negative
-0.84

See the toasttab.com pricing page.


toasttab.com alternatives

  • Logo of Bbot
    Bbot
    Streamlines restaurant ordering, payments, and operations.
    Read more
  • Logo of Ambur
    Ambur
    Restaurant POS for streamlined ordering, payments, and insights.
    Read more
  • Logo of Crunchtime
    Crunchtime
    Streamlines restaurant operations, boosts efficiency, and controls costs.
    Read more
  • Logo of Maitre'D
    Maitre'D
    Restaurant POS: Streamlined operations, real-time insights, and flexible control.
    Read more
  • Logo of Linga rOS
    Linga rOS
    Restaurant management streamlined: orders, inventory, staff, and more.
    Read more
  • Logo of xtraCHEF
    xtraCHEF
    Automate restaurant accounting, control costs, and boost profits.
    Read more

toasttab.com FAQ

  • What is toasttab.com and what does toasttab.com do?

    Toasttab is a cloud-based restaurant management platform offering a suite of tools including POS, online ordering, payroll, and reporting. It streamlines operations, provides data-driven insights, and enhances customer experience for restaurants of all sizes. It integrates with various third-party applications.

  • How does toasttab.com integrate with other tools?

    Toasttab integrates with various third-party apps and services, streamlining operations. It connects with payroll providers, online ordering platforms, and other restaurant management tools. However, users have reported inconsistencies with some integrations.

  • What the main competitors of toasttab.com?

    Top alternatives to Toasttab include Harri, xtraCHEF by Toast, BambooHR, Rippling, Paylocity, and Fingercheck. These competitors offer similar restaurant and HR management features such as payroll, POS systems, and employee scheduling.

  • Is toasttab.com legit?

    Toasttab (now part of Toast) appears legitimate, offering restaurant management software. However, user reviews on sites like Trustpilot and G2 reveal mixed experiences. Some praise its features, while others cite issues with customer service and hidden fees. Proceed with caution and research thoroughly.

  • How much does toasttab.com cost?

    Toasttab.com doesn't publicly disclose its pricing. Contact their sales team to determine whether Toasttab's product and pricing align with your business needs.

  • Is toasttab.com customer service good?

    Toast's customer service receives mixed reviews. While some users praise the helpful and friendly support, others report long wait times, unhelpful representatives, and difficulty resolving complex issues. Inconsistency appears to be a recurring theme.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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