Logo of Crunchtime

Crunchtime

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Company health

Employee growth
4% increase in the last year
Web traffic
185% increase in the last quarter

Ratings

G2
4.3/5
(43)
Glassdoor
4.3/5
(58)

Crunchtime description

Crunchtime is restaurant management software designed for large chains. It helps businesses control costs, manage staff, and improve daily tasks like inventory and food safety. Big names like Chipotle and Domino's use Crunchtime in thousands of locations worldwide.


What companies are using Crunchtime?

P.F. Chang's is using Crunchtime
P.F. Chang's
Domino’s Pizza UK & Ireland Ltd is using Crunchtime
Domino’s Pizza UK & Ireland Ltd
Zapier is used by P.F. Chang's, Domino’s Pizza UK & Ireland Ltd.

Who is Crunchtime best for

Crunchtime is a restaurant management platform built for large chain restaurants. Users praise its real-time data, inventory management, and detailed reporting. However, some find the customer support slow and the commissary module outdated. Ideal for large chains seeking data-driven cost control and streamlined operations.

  • Best fit for large restaurant chains (100+ locations).

  • Ideal for multi-unit restaurant businesses.


Crunchtime features

Supported

Crunchtime supports real-time inventory tracking based on sales and transactions, integrating with POS and accounting systems.

Supported

Crunchtime supports creating, editing, and managing recipes, including ingredients, quantities, and instructions.

Supported

Crunchtime offers labor cost management with scheduling, time tracking, and payroll integration.

Supported

Crunchtime supports multi-location inventory management, including real-time tracking and AI-driven ordering.

Supported

Crunchtime supports creating and managing employee work schedules, including shift swapping and time-off requests.

Supported

Crunchtime offers inventory management, recipe costing, and waste tracking to manage food costs.


Crunchtime reviews

We've summarised 39 Crunchtime reviews (Crunchtime G2 reviews) and summarised the main points below.

Pros of Crunchtime
  • Live data updates and food cost accuracy.
  • User-friendly dashboard with good visibility across locations.
  • Excellent customer service during initial rollout.
  • Useful for inventory and integrated ordering.
  • Focus on continuous improvement and updates.
  • Easy navigation and quick access to key numbers.
  • Best-in-class platform and support team.
  • Effective training platform with custom content creation.
  • Centralized product and recipe list.
  • Detailed variance analysis and drill-down capabilities.
  • Powerful reporting functionality.
  • Streamlined inventory management and ordering.
  • Helps control labor costs and manage forecasted sales.
Cons of Crunchtime
  • Slow customer support responses, especially post-rollout.
  • Difficulty organizing order guides and using templates effectively.
  • Commissary module is poorly designed and outdated.
  • Lack of short tutorial videos for new features.
  • Limited historical access to daily breakdown reports.
  • Multiple separate apps create a clunky user experience for field operators.
  • Data importing and exporting issues.
  • Limited publishing options for video training content.
  • Biz IQ is not user-friendly and difficult to navigate.
  • UI needs updates, especially for super users, with redundant features.
  • Microstrategy reports lose formatting when sent via Gmail.
  • Global settings changes require a separate login.
  • Drastic price changes frequently skew costs and require manual adjustments.
  • No built-in SOS reporting.
  • Lack of flexibility in user configurations and filter options.

Crunchtime pricing

See the Crunchtime pricing page.


Crunchtime alternatives

  • Logo of toasttab.com
    toasttab.com
    Restaurant management software streamlining operations and boosting profits.
    Read more
  • Logo of SynergySuite
    SynergySuite
    Restaurant management software streamlining operations and controlling costs.
    Read more
  • Logo of Supy
    Supy
    Control food costs, reduce waste, and boost restaurant profits.
    Read more
  • Logo of MarginEdge
    MarginEdge
    Restaurant profit booster automating invoices, inventory, and costs.
    Read more
  • Logo of Restaurant365
    Restaurant365
    Streamlines restaurant operations, accounting, and team management.
    Read more
  • Logo of MarketMan
    MarketMan
    Restaurant inventory and ordering, simplified. Save money, reduce waste.
    Read more

Crunchtime FAQ

  • What is Crunchtime and what does Crunchtime do?

    Crunchtime is a restaurant management software for large chain restaurants. It helps control costs, manage staff, and improve tasks like inventory and food safety. Used by major chains like Chipotle and Domino's, Crunchtime offers real-time inventory tracking, recipe management, and labor cost control.

  • How does Crunchtime integrate with other tools?

    Crunchtime integrates with POS and accounting systems for real-time inventory tracking and payroll. It also supports integrations for managing order guides, templates, and data importing and exporting functionalities. However, users have reported issues with the commissary module integration and a clunky multi-app experience.

  • What the main competitors of Crunchtime?

    Crunchtime's main competitors include SynergySuite, Restaurant365, xtraCHEF by Toast, Foodics, and Toasttab. These alternatives offer similar restaurant management features, such as inventory control, staff scheduling, and cost analysis. SynergySuite focuses on growing chains, while Restaurant365 offers an all-in-one solution.

  • Is Crunchtime legit?

    Crunchtime is a legitimate restaurant management software used by large chains like Chipotle and Domino's. It's known for its inventory management, recipe costing, and labor cost control features. However, some users report slow post-rollout customer support and a clunky multi-app experience.

  • How much does Crunchtime cost?

    I couldn't find pricing details for Crunchtime. For the most current pricing information, it's best to visit their website or contact their sales team directly. This will help determine if Crunchtime is worth the investment for your needs.

  • Is Crunchtime customer service good?

    Crunchtime's customer service receives mixed reviews. While some users praise the helpful and knowledgeable support, particularly during the initial rollout, others express frustration with slow response times and a lack of clarity in communication, especially after implementation.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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