Logo of Transamerica Retirement Solutions

Transamerica Retirement Solutions

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Company health

Employee growth
2% increase in the last year
Web traffic
11% decrease in the last quarter

Ratings

G2
4.7/5
(4)
TrustPilot
1.2/5
(20)

Transamerica Retirement Solutions description

Transamerica Retirement Solutions helps US businesses of all sizes offer their employees retirement savings plans, specializing in 401(k)s. They aim to simplify retirement planning for both employers and employees with a range of tools and resources. Transamerica is recognized for its pooled plan solutions, making retirement plans accessible to a wider range of employers, including smaller businesses. They pride themselves on strong client support and educational resources to help employees prepare for retirement.


Who is Transamerica Retirement Solutions best for

Transamerica Retirement Solutions is tailored for US businesses of any size that want to offer retirement savings plans, like 401(k)s, to their employees. We find that it is particularly helpful for smaller businesses that need an easy to manage retirement plan. Users appreciate the straightforward online platform, variety of investment options, and helpful retirement planning resources.

  • Perfect for businesses of any size seeking simple retirement plans, and strong support.

  • We find it particularly useful for companies in the Healthcare, Wellness, Pharma and Education industries.


Transamerica Retirement Solutions features

Supported

Retirement savings plans (401(k)): Offers retirement savings plans, specializing in 401(k)s, to businesses of all sizes.

Supported

Pooled retirement plans: Provides pooled plan solutions, enabling broader access to retirement plans, especially for smaller businesses.

Supported

Retirement planning tools and resources: Delivers educational resources and tools to help employees prepare for retirement effectively.

Supported

Client support: Offers dedicated client support services for both employers and employees.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Strongly negative
-1

Ease of Use

Rather negative
-0.6

Reliability and Performance

Strongly negative
-1

Ease of Implementation

Strongly negative
-1

Transamerica Retirement Solutions reviews

We've summarised 24 Transamerica Retirement Solutions reviews (Transamerica Retirement Solutions TrustPilot reviews and Transamerica Retirement Solutions G2 reviews) and summarised the main points below.

Pros of Transamerica Retirement Solutions
  • Easy-to-use online platform and mobile app for managing retirement accounts.
  • Clear explanations of investment options and retirement plans.
  • Automatic features like contribution increase schedules.
  • Provides helpful resources and tools for retirement planning.
  • Offers a variety of investment options to choose from.
Cons of Transamerica Retirement Solutions
  • Difficult to get in touch with customer support, calls often disconnect.
  • Long wait times for claims processing, sometimes taking months or even years.
  • Company uses delay tactics to avoid payouts, requests unnecessary documentation.
  • Unclear and inconsistent information provided by customer service representatives.
  • Hidden fees and unexpected charges lead to confusion and frustration.

Transamerica Retirement Solutions pricing

The commentary is based on 15 reviews from Transamerica Retirement Solutions G2 reviews and Transamerica Retirement Solutions TrustPilot reviews.

We find that many users express extreme dissatisfaction with Transamerica Retirement Solutions' fees and policies. Several reviews mention unexpected charges, difficulty canceling policies, and issues with claims processing and payouts leading to perceived unfair practices.

Users sentiment

Strongly negative
-1

Transamerica Retirement Solutions alternatives

  • Logo of Guideline
    Guideline
    Easy 401(k) plans for growing businesses, with automated admin.
    Read more
  • Logo of 401GO
    401GO
    Easy 401(k)s for small businesses, automated and affordable.
    Read more
  • Logo of Ubiquity Retirement
    Ubiquity Retirement
    Easy, affordable 401(k)s for small businesses, managed for you.
    Read more
  • Logo of Betterment at Work
    Betterment at Work
    Easy 401(k)s, advice, and financial wellness for employees.
    Read more
  • Logo of Aptia Benefits Administration
    Aptia Benefits Administration
    Streamlines employee benefits, especially for retirees. Personalized service and tech.
    Read more
  • Logo of Vestwell
    Vestwell
    Easy 401(k) setup and management for everyone.
    Read more

Transamerica Retirement Solutions FAQ

  • What is Transamerica Retirement Solutions and what does Transamerica Retirement Solutions do?

    Transamerica Retirement Solutions offers 401(k) plans for US businesses of all sizes, specializing in pooled plan solutions. They provide tools and resources aimed at simplifying retirement planning for both employers and employees. We find that they focus on accessibility and client support.

  • How does Transamerica Retirement Solutions integrate with other tools?

    I couldn't find any information about specific integrations for Transamerica Retirement Solutions. It's always best to contact them directly for the most up-to-date details on integrations.

  • What the main competitors of Transamerica Retirement Solutions?

    We find that Transamerica Retirement Solutions competes with Guideline, 401GO, Ubiquity Retirement + Savings, Betterment at Work, and Vestwell. These alternatives often focus on small to medium-sized businesses with easy setup and automated administration for 401(k) plans.

  • Is Transamerica Retirement Solutions legit?

    We find that Transamerica Retirement Solutions is a legitimate company, but user reviews on platforms like Trustpilot raise concerns about customer service, claims processing, and fee transparency. We advise carefully weighing these factors when considering their services.

  • How much does Transamerica Retirement Solutions cost?

    Unfortunately, we don't have specific pricing information available for Transamerica Retirement Solutions. Contact Transamerica directly to discuss your specific needs and get a personalized quote.

  • Is Transamerica Retirement Solutions customer service good?

    We find that Transamerica Retirement Solutions' customer service is a significant concern. Reviews frequently mention unresponsive representatives, long wait times, and difficulty getting issues resolved. While some users appreciate the online platform, the poor customer service experience overshadows other positive aspects.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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