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Troopr Wiki

Website LinkedIn

Last updated on

Company health

Employee growth
55% increase in the last year
Web traffic
18% decrease in the last quarter

Ratings

G2
4.0/5
(1)

Troopr Wiki description

Troopr Wiki is a software tool that connects Slack and Confluence to streamline internal support. When employees ask questions in Slack, Troopr Wiki automatically finds and suggests relevant information from Confluence. If existing documentation can't answer the question, Troopr Wiki can automatically create a request in Jira, ensuring a smooth workflow for addressing employee needs.


What companies are using Troopr Wiki?

Wayfair is using Troopr Wiki
Wayfair
Zynga is using Troopr Wiki
Zynga
Dream11 is using Troopr Wiki
Dream11
Zapier is used by Wayfair, Zynga, Dream11.

Who is Troopr Wiki best for

Troopr Wiki streamlines internal support by connecting Slack and Confluence. When questions arise in Slack, Troopr Wiki automatically surfaces relevant Confluence information. If no answer is found, it automatically creates a Jira request. This eliminates the need for manual searches and streamlines issue resolution, saving time and boosting efficiency. It's ideal for agile teams seeking a seamless workflow.

  • Ideal for small to medium-sized businesses (1-1000 employees), especially those with agile product and customer support teams.

  • Best fit for software, IT, and telecommunications companies seeking streamlined internal support.


Troopr Wiki features

Supported

Troopr Wiki automatically searches and suggests relevant information from Confluence when questions are asked in Slack, improving internal support efficiency.

Supported

Troopr Wiki automatically creates a Jira request if no relevant Confluence information is found for a question asked in Slack, streamlining the issue resolution process.

Supported

Troopr Projects allows users to manage Jira project issues directly within Slack.

Supported

Troopr Reports connects to Jira projects and provides visually appealing reports and data visualizations within Slack.

Supported

Troopr Check-ins allows scheduling team questions in Slack and gathers replies along with context from Jira.

Supported

Troopr HelpDesk enables users to manage Jira Service requests directly in Slack.

Supported

Troopr enhances agile workflows with its AI-powered assistant within Slack or Teams and integrates with existing tools for easy adoption.


Troopr Wiki pricing

See the Troopr Wiki pricing page.

  • Troopr Wiki has a free trial.

Pro
$49/ workspace

Up to 500 Slack users, 3 project channels, Upto 300 issues, 1 Channel administrators, 1 Account administrators, Support Jira cloud, DC, Slack shared channel support, Email support, Credit card payment

Premium
$129/ workspace

Up to 500 Slack users, 10 project channels, Upto 1000 issues, 2 Channel administrators, 2 Account administrators, Support Jira cloud, DC, Slack shared channel support, Email, chat support, Credit card payment

Unlimited
$299/ workspace

Up to 500 Slack users, Unlimited project channels, Unlimited issues, Unlimited channel administrators, Unlimited account administrators, Support Jira cloud, DC, Slack shared channel support, Email, chat support, Credit card payment

Enterprise
Custom

Unlimited Slack users, Unlimited project channels, Unlimited channel administrators, Unlimited account administrators, Support Jira cloud, DC, Slack shared channel support, Slack grid support, Slack workflow, Assistant white labeling, Email, chat and Slack support, Multiple payment method

Pro
$39/ month

Up to 500 Slack users, 3 project channels, Upto 300 issues, 1 Channel administrators, 1 Account administrators, Support Jira cloud, DC, Slack shared channel support, Email support, Credit card payment

Premium
$103/ month

Up to 500 Slack users, 10 project channels, Upto 1000 issues, 2 Channel administrators, 2 Account administrators, Support Jira cloud, DC, Slack shared channel support, Email, chat support, Credit card payment

Standard
$239/ month

Up to 500 Slack users, Unlimited project channels, Unlimited issues, Unlimited channel administrators, Unlimited account administrators, Support Jira cloud, DC, Slack shared channel support, Email, chat support, Credit card payment

Enterprise
Custom

Unlimited Slack users, Unlimited project channels, Unlimited channel administrators, Unlimited account administrators, Support Jira cloud, DC, Slack shared channel support, Slack grid support, Slack workflow, Assistant white labeling, Troopr On-premise solution, Email, chat and Slack support, Multiple payment method


Troopr Wiki alternatives

  • Logo of Slack Integration+ for Jira
    Slack Integration+ for Jira
    Two-way Jira-Slack sync for seamless team communication and workflows.
    Read more
  • Logo of Troopr Reports
    Troopr Reports
    Jira reports in Slack. Pre-built and custom, for easier team chats.
    Read more
  • Logo of Atlassian Atlas
    Atlassian Atlas
    Connect teams, track work, and ship products faster.
    Read more
  • Logo of Troopr Projects
    Troopr Projects
    Manage Jira projects in Slack, boosting team focus and speed.
    Read more
  • Logo of Workast
    Workast
    Manage team projects and tasks directly in Slack.
    Read more
  • Logo of Worknet
    Worknet
    Manage customer support efficiently in Slack, with powerful integrations.
    Read more

Troopr Wiki FAQ

  • What is Troopr Wiki and what does Troopr Wiki do?

    Troopr Wiki connects Slack and Confluence, streamlining internal support by automatically suggesting relevant Confluence information for questions asked in Slack. If no answer is found, it automatically creates a Jira request. This improves workflow efficiency and issue resolution.

  • How does Troopr Wiki integrate with other tools?

    Troopr Wiki integrates with Slack and Confluence. It connects these platforms to streamline internal support by searching Confluence for answers to questions asked in Slack. If no answer is found, it automatically creates a Jira ticket.

  • What the main competitors of Troopr Wiki?

    Top alternatives to Troopr Wiki include Confluence, Geekbot, and Jirio. Confluence offers a centralized knowledge base, Geekbot automates tasks and gathers feedback in Slack, and Jirio connects Slack with Jira for seamless project management. Each offers unique features to improve team collaboration and workflow.

  • Is Troopr Wiki legit?

    Troopr Wiki appears to be a legitimate software product. It integrates Slack and Confluence, offers a 14-day free trial, and has received a 4/5 rating on G2. However, user reviews are limited, so further research is recommended to determine if Troopr Wiki is safe and meets your specific needs.

  • How much does Troopr Wiki cost?

    Troopr Wiki offers Pro, Premium, and Unlimited plans priced at $39, $103, and $239 per month, respectively. The Enterprise plan has custom pricing. A 14-day free trial is available, and annual billing offers a discount. Is Troopr worth it? Try it out!

  • Is Troopr Wiki customer service good?

    There are no customer service reviews available for Troopr Wiki to determine if their customer service is good or bad.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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