TrueDialog is a business-oriented text messaging platform designed for both small and large companies. It allows you to send mass text messages to large groups and manage individual two-way text conversations. TrueDialog focuses on providing reliable service and high-volume message delivery at a lower cost than competitors. You can integrate it with popular CRM tools like Salesforce and HubSpot, and it offers a user-friendly interface for creating and scheduling text campaigns. TrueDialog is a good choice if you are looking for a robust and scalable texting solution to improve customer engagement.
Who is TrueDialog best for
TrueDialog is a text messaging platform designed for both small and large companies. In our experience, it is a robust and scalable texting solution to improve customer engagement. You can send mass text messages and manage individual two-way text conversations. We find the CRM integrations with tools like Salesforce and HubSpot very useful.
Great for companies of any size looking to streamline communications via SMS. Excellent scalability.
A fit for any industry seeking better customer engagement and streamlined communication via text messaging.
TrueDialog features
Supported
Mass texting: Send mass text notifications, reminders, or promotions.
Supported
Two-way texting: Engage in one-on-one text conversations with customers.
Supported
CRM integrations: Integrate with popular CRM tools like Salesforce and HubSpot.
Supported
Campaign scheduling: Schedule text message campaigns for specific times.
Supported
High-volume messaging: Provides tools for managing high-volume message delivery.
Supported
Admin controls: Offers administrative controls for team management.
Supported
SMS API: Built-in SMS API for developers.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Customer Service
Strongly positive
+1
Ease of Use
Strongly positive
+0.77
Reliability and Performance
Neutral
+0.27
Ease of Implementation
Rather positive
+0.64
Scalability
Strongly positive
+1
TrueDialog pricing
The commentary is based on 5 reviews from TrueDialog Capterra reviews and TrueDialog G2 reviews.
We find that TrueDialog's pricing is generally viewed as reasonable and competitive. Many users highlight its affordability, especially when compared to similar platforms, with some even calling it "outstanding for the price". While some users wish for lower costs, the overall sentiment is positive regarding the value TrueDialog offers.
5,000 base messages with $0.024 overage cost, unlimited contacts with 10 attributes each.
Business Pro
$375/month
25,000 base messages with $0.018 overage cost, unlimited contacts with unlimited attributes, CRM integrations, dedicated account rep, TrueDelivery.
Enterprise
$750/month
60,000 base messages with $0.015 overage cost, unlimited contacts with unlimited attributes, CRM integrations, dedicated account rep, TrueDelivery, AI Assistant.
Custom
Custom
100,000 base messages with $0.012 overage cost, unlimited contacts with unlimited attributes, CRM integrations, dedicated account rep, TrueDelivery, AI Assistant, product development input, future development updates.
TrueDialog alternatives
Clerk Chat
Secure business texting, integrates with your workflow.
TrueDialog is a versatile text messaging platform for businesses of all sizes. We find that it excels at mass texting, two-way conversations, and integrations with popular CRM tools. It's designed for scalable, high-volume messaging while aiming to keep costs competitive.
What is TrueDialog and what does TrueDialog do?
TrueDialog is a versatile text messaging platform for businesses of all sizes. We find that it excels at mass texting, two-way conversations, and integrations with popular CRM tools. It's designed for scalable, high-volume messaging while aiming to keep costs competitive.
How does TrueDialog integrate with other tools?
TrueDialog integrates with popular CRM tools like Salesforce and HubSpot, allowing you to connect your existing customer data and streamline communication workflows. It also offers a built-in SMS API for developers seeking deeper integration options.
How does TrueDialog integrate with other tools?
TrueDialog integrates with popular CRM tools like Salesforce and HubSpot, allowing you to connect your existing customer data and streamline communication workflows. It also offers a built-in SMS API for developers seeking deeper integration options.
What the main competitors of TrueDialog?
We find that TrueDialog's main competitors include Clerk Chat, Salesmsg, Beetexting, Textline, Mobile Text Alerts, and Textla. These alternatives offer similar features such as mass texting, two-way communication, and integrations with other business tools.
What the main competitors of TrueDialog?
We find that TrueDialog's main competitors include Clerk Chat, Salesmsg, Beetexting, Textline, Mobile Text Alerts, and Textla. These alternatives offer similar features such as mass texting, two-way communication, and integrations with other business tools.
Is TrueDialog legit?
Yes, TrueDialog is a legitimate business texting platform. We find that users generally have positive experiences with its features and customer service. However, keep in mind some users have reported negative experiences regarding reliability and performance.
Is TrueDialog legit?
Yes, TrueDialog is a legitimate business texting platform. We find that users generally have positive experiences with its features and customer service. However, keep in mind some users have reported negative experiences regarding reliability and performance.
How much does TrueDialog cost?
TrueDialog's pricing starts at $99 per month for the Small Business plan and goes up to $750 per month for the Enterprise plan. A custom plan is also available for larger enterprises. Additional features like short codes and branded URLs incur extra fees.
How much does TrueDialog cost?
TrueDialog's pricing starts at $99 per month for the Small Business plan and goes up to $750 per month for the Enterprise plan. A custom plan is also available for larger enterprises. Additional features like short codes and branded URLs incur extra fees.
Is TrueDialog customer service good?
We find that TrueDialog's customer service is generally well-regarded. Users praise the responsiveness and helpfulness of the support team, describing them as "always available" and "great to work with." While some responses might not always be clear, issues are typically resolved.
Is TrueDialog customer service good?
We find that TrueDialog's customer service is generally well-regarded. Users praise the responsiveness and helpfulness of the support team, describing them as "always available" and "great to work with." While some responses might not always be clear, issues are typically resolved.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
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