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TrueDialog

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Company health

Employee growth
14% increase in the last year
Web traffic
24% decrease in the last quarter
Financing
February 2011 - $2M

Ratings

G2
4.6/5
(54)
Capterra
4.8/5
(19)
Glassdoor
4.0/5
(10)

TrueDialog description

TrueDialog is a business-oriented text messaging platform designed for both small and large companies. It allows you to send mass text messages to large groups and manage individual two-way text conversations. TrueDialog focuses on providing reliable service and high-volume message delivery at a lower cost than competitors. You can integrate it with popular CRM tools like Salesforce and HubSpot, and it offers a user-friendly interface for creating and scheduling text campaigns. TrueDialog is a good choice if you are looking for a robust and scalable texting solution to improve customer engagement.


Who is TrueDialog best for

TrueDialog is a text messaging platform designed for both small and large companies. In our experience, it is a robust and scalable texting solution to improve customer engagement. You can send mass text messages and manage individual two-way text conversations. We find the CRM integrations with tools like Salesforce and HubSpot very useful.

  • Great for companies of any size looking to streamline communications via SMS. Excellent scalability.

  • A fit for any industry seeking better customer engagement and streamlined communication via text messaging.


TrueDialog features

Supported

Mass texting: Send mass text notifications, reminders, or promotions.

Supported

Two-way texting: Engage in one-on-one text conversations with customers.

Supported

CRM integrations: Integrate with popular CRM tools like Salesforce and HubSpot.

Supported

Campaign scheduling: Schedule text message campaigns for specific times.

Supported

High-volume messaging: Provides tools for managing high-volume message delivery.

Supported

Admin controls: Offers administrative controls for team management.

Supported

SMS API: Built-in SMS API for developers.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.77

Reliability and Performance

Neutral
+0.27

Ease of Implementation

Rather positive
+0.64

Scalability

Strongly positive
+1

TrueDialog pricing

The commentary is based on 5 reviews from TrueDialog Capterra reviews and TrueDialog G2 reviews.

We find that TrueDialog's pricing is generally viewed as reasonable and competitive. Many users highlight its affordability, especially when compared to similar platforms, with some even calling it "outstanding for the price". While some users wish for lower costs, the overall sentiment is positive regarding the value TrueDialog offers.

See the TrueDialog pricing page.

Small Business
$99/month

5,000 base messages with $0.024 overage cost, unlimited contacts with 10 attributes each.

Business Pro
$375/month

25,000 base messages with $0.018 overage cost, unlimited contacts with unlimited attributes, CRM integrations, dedicated account rep, TrueDelivery.

Enterprise
$750/month

60,000 base messages with $0.015 overage cost, unlimited contacts with unlimited attributes, CRM integrations, dedicated account rep, TrueDelivery, AI Assistant.

Custom
Custom

100,000 base messages with $0.012 overage cost, unlimited contacts with unlimited attributes, CRM integrations, dedicated account rep, TrueDelivery, AI Assistant, product development input, future development updates.


TrueDialog alternatives

  • Logo of Clerk Chat
    Clerk Chat
    Secure business texting, integrates with your workflow.
    Read more
  • Logo of Salesmsg
    Salesmsg
    Two-way business texting and calling for sales and customer engagement.
    Read more
  • Logo of Beetexting
    Beetexting
    Shared team inbox for SMS, boosting sales and service via text.
    Read more
  • Logo of Textline
    Textline
    Modern business texting platform for seamless team communication.
    Read more
  • Logo of Mobile Text Alerts
    Mobile Text Alerts
    Two-way SMS platform for marketing, alerts, and team chats.
    Read more
  • Logo of Textla
    Textla
    Easy SMS marketing: Send, schedule, and track texts affordably.
    Read more

TrueDialog FAQ

  • What is TrueDialog and what does TrueDialog do?

    TrueDialog is a versatile text messaging platform for businesses of all sizes. We find that it excels at mass texting, two-way conversations, and integrations with popular CRM tools. It's designed for scalable, high-volume messaging while aiming to keep costs competitive.

  • How does TrueDialog integrate with other tools?

    TrueDialog integrates with popular CRM tools like Salesforce and HubSpot, allowing you to connect your existing customer data and streamline communication workflows. It also offers a built-in SMS API for developers seeking deeper integration options.

  • What the main competitors of TrueDialog?

    We find that TrueDialog's main competitors include Clerk Chat, Salesmsg, Beetexting, Textline, Mobile Text Alerts, and Textla. These alternatives offer similar features such as mass texting, two-way communication, and integrations with other business tools.

  • Is TrueDialog legit?

    Yes, TrueDialog is a legitimate business texting platform. We find that users generally have positive experiences with its features and customer service. However, keep in mind some users have reported negative experiences regarding reliability and performance.

  • How much does TrueDialog cost?

    TrueDialog's pricing starts at $99 per month for the Small Business plan and goes up to $750 per month for the Enterprise plan. A custom plan is also available for larger enterprises. Additional features like short codes and branded URLs incur extra fees.

  • Is TrueDialog customer service good?

    We find that TrueDialog's customer service is generally well-regarded. Users praise the responsiveness and helpfulness of the support team, describing them as "always available" and "great to work with." While some responses might not always be clear, issues are typically resolved.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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