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TWIPLA

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Company health

Employee growth
8% increase in the last year

Ratings

G2
4.4/5
(42)
Capterra
4.7/5
(387)

TWIPLA description

TWIPLA (formerly Visitor Analytics) is a website analytics platform designed to provide insights into user behavior while prioritizing data privacy. It offers a suite of tools including website statistics, heatmaps, session recordings, surveys, and polls. TWIPLA sets itself apart by offering cookieless tracking, ensuring compliance with data privacy regulations such as GDPR and CCPA. This enables businesses to gain a comprehensive understanding of their website traffic and user engagement without relying on cookies or requiring user consent.


Who is TWIPLA best for

TWIPLA (formerly Visitor Analytics) offers privacy-focused website analytics, providing businesses with essential user behavior insights without relying on cookies. Its intuitive interface allows for easy navigation of features like heatmaps, session recordings, and surveys. Users appreciate the comprehensive statistics and GDPR compliance, though some find the new name hard to recall and desire more in-depth reporting.

  • Best fit for small, medium, and enterprise businesses.

  • Ideal for various sectors, including E-commerce, Healthcare, Finance, and more.


TWIPLA features

Supported

Session recordings are supported, allowing you to watch real user sessions.

Supported

TWIPLA supports heatmaps to visualize clicks and scrolls on web pages.

Supported

Twipla supports viewing the number of website visits.

Supported

Surveys can be deployed on a separate URL.

Supported

Twipla simplifies privacy compliance by adhering to GDPR, CCPA, and other global privacy regulations.

Supported

Twipla supports conversion tracking with its Conversion Funnels feature.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Rather positive
+0.5

Reliability and Performance

Rather positive
+0.33

TWIPLA reviews

We've summarised 421 TWIPLA reviews (TWIPLA Capterra reviews and TWIPLA G2 reviews) and summarised the main points below.

Pros of TWIPLA
  • User-friendly interface praised for simplicity and ease of use.
  • Comprehensive website statistics, heatmaps, session recordings, and more.
  • Real-time visitor tracking and location identification.
  • Helpful for understanding user behavior and improving website design.
  • GDPR compliant and cookieless tracking for privacy.
Cons of TWIPLA
  • The new brand name, TWIPLA, is hard to remember.
  • Limited in-depth reporting compared to competitors.
  • Data updates can be slow.
  • Some find the interface overwhelming with too many features.
  • Pricing can be expensive, especially for smaller businesses or personal websites.

TWIPLA pricing

The commentary is based on 36 reviews from TWIPLA Capterra reviews and TWIPLA G2 reviews.

While some users find TWIPLA's pricing reasonable for its features, others, especially small businesses and those on a limited budget, consider it expensive. Some find the free version sufficient, while others feel pressured to upgrade for full functionality. A few users experienced unexpected charges after the free trial.

Users sentiment

Strongly negative
-1

See the TWIPLA pricing page.

  • TWIPLA has a free plan.

  • TWIPLA has a free trial.

Free
$0.00

This plan offers 400 monthly page views, 25 session recordings, 20 monthly events tracked, 1 heatmap, 1 conversion funnel, 1 poll, and 1 survey.

Basic
$12.99

This plan includes 10,000 monthly page views, 500 session recordings, 1,000 monthly events tracked, 4 heatmaps, 4 conversion funnels, 2 polls, and 2 surveys.

Advanced
$24.99

This plan provides 25,000 monthly page views, 2,500 session recordings, 2,000 monthly events tracked, 15 heatmaps, 8 conversion funnels, 3 polls, and 3 surveys.

Pro
$39.99

This plan offers 50,000 monthly page views, 5,000 session recordings, 4,000 monthly events tracked, 25 heatmaps, 16 conversion funnels, 7 polls, and 7 surveys.

Custom Enterprise
Custom

This plan offers custom features and benefits.


TWIPLA alternatives

  • Logo of Plausible Analytics
    Plausible Analytics
    Privacy-friendly website stats: simple, open, and cookie-free.
    Read more
  • Logo of Crazy Egg
    Crazy Egg
    See where users click, scroll, and what makes them leave.
    Read more
  • Logo of TruConversion
    TruConversion
    See how visitors use your site, boost conversions with clear data.
    Read more
  • Logo of Lucky Orange
    Lucky Orange
    See what visitors do, why they leave, and chat with them live.
    Read more
  • Logo of Gemius Prism
    Gemius Prism
    Understand user behavior, improve websites, and optimize experiences.
    Read more
  • Logo of Quantum Metric
    Quantum Metric
    See how users behave, fix problems, boost conversions.
    Read more

TWIPLA FAQ

  • What is TWIPLA and what does TWIPLA do?

    TWIPLA (formerly Visitor Analytics) is a privacy-focused website analytics platform offering cookieless tracking. It provides tools such as website statistics, heatmaps, session recordings, and surveys, enabling businesses to understand user behavior while complying with GDPR and CCPA.

  • How does TWIPLA integrate with other tools?

    TWIPLA integrates with various tools, though specific integrations are not explicitly listed. Its features, like surveys and polls, suggest potential integration with marketing and feedback platforms. Being a website analytics tool, it likely connects with data visualization and reporting software.

  • What the main competitors of TWIPLA?

    Alternatives to TWIPLA include Panelbear, Mouseflow, and Pendo. These website analytics platforms provide similar features such as heatmaps, session recordings, and website statistics. While TWIPLA emphasizes cookieless tracking and privacy, each alternative offers unique strengths for understanding user behavior and optimizing website performance.

  • Is TWIPLA legit?

    Yes, TWIPLA is a legitimate website analytics platform. It's known for its cookieless tracking and GDPR compliance, offering features like heatmaps and session recordings. However, some users find the pricing high and the new name difficult to remember.

  • How much does TWIPLA cost?

    TWIPLA's pricing includes a free plan and three paid plans: Basic at $12.99/month, Advanced at $24.99/month, and Pro at $39.99/month. A custom Enterprise plan is also available. A free trial is offered. Is TWIPLA worth it? The value depends on your specific website analytics needs and budget.

  • Is TWIPLA customer service good?

    Customer reviews on TWIPLA's customer service are mixed. While some praise the helpful and responsive support team, others mention difficulty understanding the technical explanations provided. A few negative reviews mention a lack of email responses regarding billing issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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