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Upstart Auto Retail description
Upstart Auto Retail is a software platform designed for car dealerships to manage online and in-store sales. It enables customers to complete their car purchase online, including financing, or seamlessly transition between online browsing and an in-person dealership experience. For dealership staff, it provides tools to manage deals, track customer interactions, and analyze sales trends all within one system. Upstart aims to make the car buying process smoother and more efficient for both dealerships and their customers.
Who is Upstart Auto Retail best for
Upstart Auto Retail helps car dealerships manage online and in-store sales, enabling customers to buy cars online, including financing. Dealerships use it to manage deals, track customer interactions, and analyze sales trends. Flexible and user-friendly, it streamlines the car buying process but some users report slow support and limited integrations.
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Best fit for small to mid-sized car dealerships.
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Ideal for automotive dealerships aiming to enhance their online sales process.
Upstart Auto Retail features
Supported Upstart Auto Retail integrates with dealership management systems (DMS). |
Supported Upstart Auto Retail allows online deal building, including vehicle selection, add-ons, and financing. |
Supported Upstart Auto Retail allows customers to apply for credit directly on the platform. |
Upstart Auto Retail reviews
We've summarised 34 Upstart Auto Retail reviews (Upstart Auto Retail G2 reviews) and summarised the main points below.
- Flexible and customizable to fit dealer needs.
- Excellent customer service and support.
- Streamlined and user-friendly interface, both online and in-store.
- Provides a seamless transition between online and in-store experiences.
- Offers transparent pricing and payment options for customers.
- Increases lead capture and conversion rates.
- Helps dealerships stay ahead of the curve in digital retailing.
- Enables end-to-end deals, simplifying the car buying process.
- Accurate monthly payment calculations.
- Provides a strong digital presence, especially beneficial during inventory shortages.
- Slow support response times can be an issue.
- Back-office tools can be clunky.
- Limited CRM integration.
- Occasional bugs and glitches reported, requiring logouts or refreshes.
- Inventory display issues on the tool.
- Limited integrations with other systems.
- Restrictions on the tool can make it hard to fit within compliance guidelines for specific brands.
- Same day appointments can't be made on the platform.
- Wish it was available on android devices.
- OEM approvals are lacking
Upstart Auto Retail alternatives
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Upstart Auto Retail FAQ
Upstart Auto Retail is a car dealership software platform that streamlines online and in-store sales. It offers digital deal building, online credit applications, and DMS integration. This platform facilitates a seamless transition between online browsing and the in-dealership experience.
What is Upstart Auto Retail and what does Upstart Auto Retail do?
Upstart Auto Retail is a car dealership software platform that streamlines online and in-store sales. It offers digital deal building, online credit applications, and DMS integration. This platform facilitates a seamless transition between online browsing and the in-dealership experience.
Upstart Auto Retail integrates with dealership management systems (DMS). It also supports digital deal building, including vehicle selection, add-ons, and financing, as well as online credit applications. However, users have reported limited integrations with other systems, which is a notable drawback.
How does Upstart Auto Retail integrate with other tools?
Upstart Auto Retail integrates with dealership management systems (DMS). It also supports digital deal building, including vehicle selection, add-ons, and financing, as well as online credit applications. However, users have reported limited integrations with other systems, which is a notable drawback.
Upstart Auto Retail competes with Dabadu XRM, Selly Automotive, Dealer Inspire, Carsforsale.com, ZopDealer, and Gubagoo. These platforms offer similar features like digital retailing, inventory management, and lead generation for car dealerships.
What the main competitors of Upstart Auto Retail?
Upstart Auto Retail competes with Dabadu XRM, Selly Automotive, Dealer Inspire, Carsforsale.com, ZopDealer, and Gubagoo. These platforms offer similar features like digital retailing, inventory management, and lead generation for car dealerships.
Yes, Upstart Auto Retail is a legitimate software platform. It's designed to streamline the car buying process for both dealerships and customers, offering tools for online sales, financing, and in-store management. However, some users report slow support and occasional bugs.
Is Upstart Auto Retail legit?
Yes, Upstart Auto Retail is a legitimate software platform. It's designed to streamline the car buying process for both dealerships and customers, offering tools for online sales, financing, and in-store management. However, some users report slow support and occasional bugs.
I couldn't find specific pricing details for Upstart Auto Retail. For accurate product pricing and to determine if Upstart Auto Retail is worth the investment for your needs, contacting their sales team directly is recommended.
How much does Upstart Auto Retail cost?
I couldn't find specific pricing details for Upstart Auto Retail. For accurate product pricing and to determine if Upstart Auto Retail is worth the investment for your needs, contacting their sales team directly is recommended.
Upstart Auto Retail receives positive feedback for its customer service. Users highlight the "excellent" and "top-notch" support team, praising their responsiveness and knowledge. While some mention slow response times at times, the overall sentiment towards customer service is favorable.
Is Upstart Auto Retail customer service good?
Upstart Auto Retail receives positive feedback for its customer service. Users highlight the "excellent" and "top-notch" support team, praising their responsiveness and knowledge. While some mention slow response times at times, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.