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Uptime.com

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Company health

Employee growth
No change in the last year
Web traffic
18% decrease in the last quarter

Ratings

G2
4.5/5
(176)
TrustPilot
4.1/5
(20)

Uptime.com description

Uptime.com helps you keep tabs on your websites and online services to make sure they're always up and running smoothly. It's like a watchdog that constantly checks if your sites are working and how fast they load for your customers. Uptime.com sends you alerts if anything goes wrong, so you can fix problems quickly. They monitor everything from website availability and speed to the health of your online stores and APIs. Big companies like Microsoft and Apple trust them to keep their online services running without issues.


What companies are using Uptime.com?

Salesforce is using Uptime.com
Salesforce
LendingTree is using Uptime.com
LendingTree
Logz.io is using Uptime.com
Logz.io
Saviynt is using Uptime.com
Saviynt
Luxottica is using Uptime.com
Luxottica
MicrOsoft is using Uptime.com
MicrOsoft
Palo Alto Networks is using Uptime.com
Palo Alto Networks
Kraft Heinz is using Uptime.com
Kraft Heinz
Zapier is used by Salesforce, LendingTree, Logz.io, Saviynt, Luxottica, MicrOsoft, Palo Alto Networks, Kraft Heinz.

Who is Uptime.com best for

Uptime.com offers website monitoring and performance tracking, ensuring online services run smoothly. Users praise its real-time alerts and detailed analytics but note occasional false alarms and high pricing. Perfect for businesses relying on web services for operations, from small startups to large enterprises.

  • Ideal for small, medium, and enterprise businesses.

  • Best for Finance, E-commerce, Media, IT, Energy, Marketing, and Automotive industries.


Uptime.com features

Supported

Uptime.com allows generating reports on network performance, including uptime, availability, and web performance metrics.

Supported

Uptime.com supports real-time application and server performance monitoring.

Supported

Uptime.com supports monitoring cloud applications via its Cloud Status feature and global monitoring.

Supported

Uptime.com offers real-time data visualization via its Real-Time Analysis feature.

Supported

Uptime.com sends alerts for network issues via various channels like call, text, email, and more.

Supported

Uptime.com allows creating dedicated status pages to inform customers about service availability and incidents.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

Reliability and Performance

Neutral
+0.2

Uptime.com reviews

We've summarised 191 Uptime.com reviews (Uptime.com TrustPilot reviews and Uptime.com G2 reviews) and summarised the main points below.

Pros of Uptime.com
  • Real-time monitoring and alerts for website availability and performance.
  • Seamless integration with communication tools like Slack and PagerDuty.
  • Detailed analytics and reporting tools provide long-term performance trends.
  • Excellent customer support is responsive and helpful.
Cons of Uptime.com
  • Occasional false alarms cause stress and wasted time.
  • Mobile app functionality is limited compared to the desktop version.
  • Pricing can be high, especially for small businesses and startups.
  • Setup can be complex for beginners, particularly configuring alerts and reports.

Uptime.com pricing

The commentary is based on 17 reviews from Uptime.com G2 reviews and Uptime.com TrustPilot reviews.

Uptime.com offers a range of plans suitable for various needs, but some users find the pricing a bit high, especially smaller businesses or startups. However, many consider its comprehensive features and reliable service to be worth the cost. Others appreciate the tiered pricing structure that caters to different company sizes.

Users sentiment

Strongly negative
-1

See the Uptime.com pricing page.

  • Uptime.com has a free trial.

Starter
$24

Start with basic monitoring necessities like Basic Checks, Transaction Checks, API Checks, Page Speed Checks, Cloud Status Checks, Group Checks, Status Pages, User Accounts, and limited Global Check Locations.

Essential
$80

Includes all features from the Starter Plan plus an increased number of checks, global check locations, and a minimum check frequency of 3 minutes.

Premium
$342

Includes all features of the Essential plan, with a higher number of checks and a minimum check frequency of 1 minute.

Custom
Custom

Offers any configuration to support specific requirements with flexible billing, volume discounts, custom terms, and a dedicated Customer Success Manager.


Uptime.com alternatives

  • Logo of UptimeRobot
    uptime-com vs UptimeRobot
    Website monitoring ensuring peace of mind with reliable uptime alerts.
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  • Logo of Datadog
    Datadog
    Unified observability platform for monitoring, troubleshooting, and securing cloud applications.
    Read more
  • Logo of Site24x7
    Site24x7
    Full-stack monitoring for websites, apps, servers, and network.
    Read more
  • Logo of Apilayer
    Apilayer
    Reliable building blocks for connecting apps and automating tasks.
    Read more
  • Logo of ITRS Uptrends
    ITRS Uptrends
    Prevent downtime. Ensure website and app performance. Real-time insights.
    Read more
  • Logo of PingPlotter
    PingPlotter
    Troubleshoots internet hiccups, revealing where problems hide.
    Read more

Uptime.com FAQ

  • What is Uptime.com and what does Uptime.com do?

    Uptime.com monitors websites and online services for availability and performance, alerting users to outages and slowdowns. It provides real-time monitoring, detailed analytics, and integrates with communication tools. Trusted by major companies, Uptime.com helps businesses maintain online presence and prevent revenue loss due to downtime.

  • How does Uptime.com integrate with other tools?

    Uptime.com integrates with popular communication and collaboration tools like Slack, PagerDuty, and Microsoft Teams. This allows for streamlined alert notifications and efficient incident management. It also supports webhooks for connecting with custom applications and workflows.

  • What the main competitors of Uptime.com?

    Alternatives to Uptime.com include LogicMonitor, Honeybadger, Progress WhatsUp Gold, Robotalp, New Relic, and Freshservice. These competitors offer similar website monitoring and performance tracking features, catering to various business needs and budgets.

  • Is Uptime.com legit?

    Yes, Uptime.com is a legitimate website monitoring service used by reputable companies like Microsoft and Apple. It offers real-time monitoring, alerts, and detailed analytics to help ensure website availability and performance. However, some users mention occasional false alarms and complex setup.

  • How much does Uptime.com cost?

    Uptime.com pricing includes the Starter plan for $24/month, Essential for $80/month, and Premium for $342/month. A custom plan is also available for businesses with specific needs. They offer a 14-day free trial but no free plan. Is Uptime.com worth it? The product offers various website monitoring features making it a valuable option.

  • Is Uptime.com customer service good?

    Uptime.com's customer service receives positive feedback. Users highlight the quick, responsive, and helpful support team, often mentioning their assistance with technical issues, status page creation, and detailed explanations for check failures. They are praised for their friendly and efficient service.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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