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VisualSP

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Last updated on

Company health

Employee growth
20% increase in the last year
Web traffic
24% decrease in the last quarter

Ratings

G2
5.0/5
(23)

VisualSP description

VisualSP helps employees learn your company's software faster and with less frustration. It provides on-screen guidance and training right inside other software like Microsoft 365 and Salesforce. This means employees get help without leaving the program they're already working in. VisualSP offers pre-made training materials or you can customize your own. The goal is fewer help tickets, faster onboarding, and better software adoption for your team.


Who is VisualSP best for

VisualSP helps employees learn software faster with less frustration through in-app guidance and training. Users love the contextual help and customizable training, leading to fewer support tickets and faster onboarding. However, some find the admin features bulky and backend less user-friendly. Ideal for medium to large companies aiming to improve software adoption across various platforms like Microsoft 365 and Salesforce.

  • Best for medium to large businesses (100+ employees) seeking to boost software adoption.

  • Suitable for businesses across all industries looking to improve software training and onboarding.


VisualSP features

Supported

VisualSP supports in-app announcements such as product updates or events.

Supported

VisualSP allows administrators to send in-app messages to users, improving communication.

Supported

VisualSP offers on-demand video training for flexible learning.

Supported

VisualSP offers in-app interactive guidance including walkthroughs and contextual help.

Supported

VisualSP allows creation of custom training programs, including tailored content, walkthroughs, and video messages.

Supported

VisualSP offers interactive walkthroughs to guide users through complex processes.

Supported

VisualSP uses in-app messages, walkthroughs, and help to provide contextual cues.


VisualSP reviews

We've summarised 23 VisualSP reviews (VisualSP G2 reviews) and summarised the main points below.

Pros of VisualSP
  • Excellent customer support and helpful resources like daily office hours.
  • Contextual help within applications reduces support tickets and speeds up onboarding.
  • Pre-made and customizable training content.
  • Easy to use for both admins and end-users.
  • Available across the Microsoft 365 suite.
Cons of VisualSP
  • Inconsistencies with help item placement, although usually resolved quickly.
  • Limited integration with non-browser-based cloud apps.
  • Admin features can be bulky and need refinement.
  • Advanced features have a learning curve.
  • Backend is not always user-friendly.

VisualSP pricing

The commentary is based on 4 reviews from VisualSP G2 reviews.

VisualSP is considered reasonably priced and cost-effective, especially compared to competitors. Users appreciate the transparent pricing and feel they receive tremendous value for their investment. They highlight the cost savings related to reduced training and support burdens.

See the VisualSP pricing page.


VisualSP alternatives

  • Logo of Whatfix
    Whatfix
    In-app interactive guides boost software adoption and usage.
    Read more
  • Logo of SAP Enable Now
    SAP Enable Now
    Creates in-app guidance and training, boosting software adoption.
    Read more
  • Logo of Product Fruits
    Product Fruits
    No-code user onboarding and feature adoption platform.
    Read more
  • Logo of ClickLearn
    ClickLearn
    Instantly create, translate, and update software training.
    Read more
  • Logo of WalkMe
    WalkMe
    Guides users through software, boosting efficiency and adoption.
    Read more
  • Logo of Tango
    Tango
    Effortlessly create step-by-step software guides with automatic screen capture.
    Read more

VisualSP FAQ

  • What is VisualSP and what does VisualSP do?

    VisualSP is a digital adoption platform that simplifies software training and onboarding. It provides contextual guidance, interactive walkthroughs, and custom training content directly within applications like Microsoft 365 and Salesforce, reducing support tickets and boosting software adoption.

  • How does VisualSP integrate with other tools?

    VisualSP integrates directly with Microsoft 365, Dynamics 365, Salesforce, and other web-based applications. It provides in-app guidance, training, and support within these platforms, eliminating the need for users to switch between different programs.

  • What the main competitors of VisualSP?

    Top alternatives to VisualSP include WalkMe, ClickLearn, Spekit, and BrainStorm. These platforms offer similar features such as in-app guidance, training content creation, and user progress tracking. They cater to businesses seeking to improve software adoption and employee productivity.

  • Is VisualSP legit?

    Yes, VisualSP is a legitimate software company. They offer in-app guidance and training software, aimed at improving software adoption. Users appreciate the contextual help and customizable training, leading to faster onboarding and fewer support tickets. While some users mention minor UI/UX issues, VisualSP is a safe and helpful tool for many businesses.

  • How much does VisualSP cost?

    VisualSP pricing is not publicly available. Contact VisualSP directly to obtain a customized quote based on your specific needs and requirements. Is VisualSP worth it? Consider contacting them for a demo and pricing to determine if it's a good fit.

  • Is VisualSP customer service good?

    Customers praise VisualSP's excellent customer support, highlighting helpful resources like daily office hours and responsive support staff. Users consistently mention the positive interactions and effective problem-solving provided by the VisualSP team. While some minor technical issues are occasionally reported, they are typically resolved quickly and efficiently.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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