Logo of Vonage Conversational Commerce (formerly jumper.ai)

Vonage Conversational Commerce (formerly jumper.ai)

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Last updated on

Company health

Employee growth
16% increase in the last year
Web traffic
18% decrease in the last quarter
Financing
May 2014 - $597M

Ratings

G2
3.5/5
(1)
Glassdoor
4.1/5
(1185)

Vonage Conversational Commerce (formerly jumper.ai) description

Vonage Conversational Commerce helps businesses sell products and services directly through messaging apps like WhatsApp. Using AI, it offers tools to generate marketing content, assist customer service agents during live chats, and provide automated answers to common questions. This helps businesses offer faster and more personalized customer service while freeing up employees from repetitive tasks. Vonage Conversational Commerce can be integrated with other business software and offers detailed performance tracking.


Who is Vonage Conversational Commerce (formerly jumper.ai) best for

Vonage Conversational Commerce (formerly jumper.ai) empowers businesses to sell through messaging apps, particularly WhatsApp. Using AI, it automates marketing content creation, assists live chat agents, and answers FAQs, enabling faster, personalized service. This platform integrates with existing business software and offers detailed performance tracking.

  • Best for small to medium businesses (1-100 employees) looking to enhance customer service and marketing on WhatsApp.

  • Ideal for e-commerce and marketing/advertising companies seeking streamlined communication and automation.


Vonage Conversational Commerce (formerly jumper.ai) features

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Vonage Conversational Commerce's AI helps agents tailor responses in live chat.

Supported

The platform automates WhatsApp content creation for efficient campaign management.

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Vonage Conversational Commerce uses AI to provide answers from a knowledge base.

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The platform facilitates easy creation of various marketing content for WhatsApp.

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Vonage Conversational Commerce allows personalized messaging in real-time across various platforms.

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An AI-powered bot handles customer inquiries and provides responses based on knowledge base content.


Vonage Conversational Commerce (formerly jumper.ai) pricing

See the Vonage Conversational Commerce (formerly jumper.ai) pricing page.


Vonage Conversational Commerce (formerly jumper.ai) alternatives

  • Logo of 8x8 CPaaS
    8x8 CPaaS
    Embed global communication tools in your app, easily and securely.
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  • Logo of Nextiva
    Nextiva
    Business phone system with team messaging and video conferencing.
    Read more
  • Logo of Gupshup
    Gupshup
    Build chatbots and omnichannel conversations; automate customer engagement.
    Read more
  • Logo of 8x8 Contact Center
    8x8 Contact Center
    Cloud contact center elevates customer experience and agent performance.
    Read more
  • Logo of 8x8 Work
    8x8 Work
    Unified communications for calls, video, and chat.
    Read more
  • Logo of Jitsi
    Jitsi
    Secure, open-source video calls in your browser or app.
    Read more

Vonage Conversational Commerce (formerly jumper.ai) FAQ

  • What is Vonage Conversational Commerce (formerly jumper.ai) and what does Vonage Conversational Commerce (formerly jumper.ai) do?

    Vonage Conversational Commerce (formerly jumper.ai) empowers businesses to sell through messaging apps, particularly WhatsApp. It uses AI for marketing content creation, live chat support, and automated answers to FAQs, enabling faster, personalized service and freeing staff from repetitive tasks. It integrates with other business software and offers performance tracking.

  • How does Vonage Conversational Commerce (formerly jumper.ai) integrate with other tools?

    Vonage Conversational Commerce integrates with various business software and messaging apps, including WhatsApp, for streamlined communication. It automates marketing content creation, live chat support, and FAQ responses, boosting efficiency and personalization. This allows for real-time customer engagement and efficient campaign management.

  • What the main competitors of Vonage Conversational Commerce (formerly jumper.ai)?

    Top alternatives to Vonage Conversational Commerce include AtomChat.io, Anantya.ai, Voiceoc, Optiwe, and WIZ.AI. These platforms offer similar functionalities, such as AI-powered chatbots, automated messaging, and WhatsApp integration for enhanced customer engagement and sales.

  • Is Vonage Conversational Commerce (formerly jumper.ai) legit?

    Yes, Vonage Conversational Commerce (formerly jumper.ai) is a legitimate software solution. It's a platform assisting businesses with sales and customer service through messaging apps, particularly WhatsApp, using AI and automation. Glassdoor reviews give it a 4.1 rating, reflecting positive user experiences.

  • How much does Vonage Conversational Commerce (formerly jumper.ai) cost?

    I couldn't find pricing details for Vonage Conversational Commerce (formerly jumper.ai). Contact their sales team to discuss pricing options and determine if the product is worth the investment for your business.

  • Is Vonage Conversational Commerce (formerly jumper.ai) customer service good?

    There is no information available about Vonage Conversational Commerce's customer service quality.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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