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Whereby

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Company health

Employee growth
12% decrease in the last year
Web traffic
21% decrease in the last quarter
Financing
December 2020 - $12M

Ratings

G2
4.6/5
(1119)
TrustPilot
2.8/5
(20)
Glassdoor
4.1/5
(14)

Whereby description

Whereby is a video conferencing platform that allows you to host and join video calls directly from a web browser, with no downloads necessary for participants. It offers two main products: Whereby Meetings for simple, branded video meetings and Whereby Embedded for integrating video calls directly into your existing platform. Both options provide features like screen sharing, recording, breakout rooms, and custom branding. Whereby focuses on ease of use, a streamlined user experience, and security, making it suitable for various needs including telehealth, virtual classrooms, and internal team communication.


What companies are using Whereby?

Unobravo | Telehealth & psychology platform is using Whereby
Unobravo | Telehealth & psychology platform
Tebra is using Whereby
Tebra
Vittude is using Whereby
Vittude
AccuRx is using Whereby
AccuRx
Wellnite is using Whereby
Wellnite
Zapier is used by Unobravo | Telehealth & psychology platform, Tebra, Vittude, AccuRx, Wellnite.

Who is Whereby best for

Whereby is a user-friendly video conferencing platform perfect for small to medium-sized businesses in e-commerce, education, or marketing and advertising. Users love its ease of use and stable video/audio quality, while some have noted occasional connectivity issues and limited advanced features. It's a great option if you need a simple, browser-based solution.

  • Best for small to medium-sized businesses.

  • Ideal for e-commerce, education, or marketing and advertising.


Whereby features

Supported

Whereby fully supports screen sharing, including audio and application window sharing.

Supported

Live chat is supported during meetings.

Supported

Breakout rooms are supported for up to 20 groups on all price plans.

Supported

Whereby offers customizable branding for rooms, including logos and images, via dashboard, API, or URL parameters.

Supported

Whereby supports video conferencing, integrates with workplace tools, and works across various devices.

Supported

Waiting rooms are supported in Pro and Business plans.

Supported

Paid users can record meetings on desktop using Chrome.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.4

Customer Service

Neutral
+0.09

Ease of Use

Strongly positive
+0.88

Reliability and Performance

Rather positive
+0.48

Ease of Implementation

Strongly positive
+0.83

Scalability

Rather negative
-0.56

Whereby reviews

We've summarised 1139 Whereby reviews (Whereby TrustPilot reviews and Whereby G2 reviews) and summarised the main points below.

Pros of Whereby
  • Easy to use, no downloads required
  • Stable video and audio quality
  • Customizable meeting rooms with personal links
  • Simple interface, easy setup
  • Screen sharing works seamlessly
Cons of Whereby
  • Occasional connectivity issues
  • Limited advanced features
  • Mobile app experience could be improved
  • Pricing can be expensive for premium features
  • Some design elements could be more intuitive

Whereby pricing

The commentary is based on 83 reviews from Whereby G2 reviews and Whereby TrustPilot reviews.

All plans include screen sharing, background effects, and noise reduction. The Business plan offers additional features like Shared and Flex rooms, a custom subdomain, and priority support.

Users sentiment

Rather negative
-0.67

See the Whereby pricing page.

  • Whereby has a free plan.

  • Whereby has a free trial.

Free
Free

1 room URL 4 attendees per meeting Meetings for up to 30 minutes

Pro
$8.99 per host/month

Everything in Free, plus: 3 room URLs 100 attendees per meeting No time limit on meetings Custom branding Unlimited recording

Business
$11.99 per host/month

Everything in Pro, plus: Unlimited room URLs 200 attendees per meeting Shared and Flex rooms Custom subdomain


Whereby alternatives

  • Logo of Jitsi
    Jitsi
    Secure, open-source video calls in your browser or app.
    Read more
  • Logo of Zoom Rooms
    Zoom Rooms
    Effortless video meetings in any meeting room, for everyone.
    Read more
  • Logo of ClassIn
    ClassIn
    Interactive online classroom replicating the in-person experience.
    Read more
  • Logo of Crewdle
    Crewdle
    Secure, serverless video calls that are good for the planet.
    Read more
  • Logo of Twilio
    Twilio
    Add voice, video, and messaging to your app, easily.
    Read more
  • Logo of Interactio
    Interactio
    Seamless multilingual events, any size, anywhere.
    Read more

Whereby FAQ

  • What is Whereby and what does Whereby do?

    Whereby is a browser-based video conferencing platform simplifying online meetings. It offers screen sharing, recording, breakout rooms, and custom branding. Whereby is user-friendly, secure, and requires no downloads, making it suitable for various uses like telehealth and team communication.

  • How does Whereby integrate with other tools?

    Whereby integrates with other tools primarily through its Embedded product, allowing developers to integrate video calls into their platforms. It also supports integrations with popular workplace tools, though specific integrations are not detailed in the provided data.

  • What the main competitors of Whereby?

    Top Whereby competitors include Zoom, Webex Meetings, and TelebuJoin. These alternatives offer similar video conferencing features like screen sharing and recording. Some users prefer these options due to Whereby's occasional connectivity issues and limited advanced features.

  • Is Whereby legit?

    Yes, Whereby is a legitimate and safe video conferencing platform. It's known for its ease of use, requiring no downloads, and offers stable video and audio quality. However, some users have reported occasional connectivity issues and limited advanced features.

  • How much does Whereby cost?

    Whereby's pricing includes a Free plan, a Pro plan at $8.99 per month, and a Business plan at $11.99 per month. The paid plans offer additional features like unlimited recording and custom branding, making them worthwhile for professional use.

  • Is Whereby customer service good?

    Whereby's customer service receives mixed reviews. While some users praise the quick and helpful support, others have experienced slow response times and unhelpful agents, particularly with complex technical issues. Several users mention excellent support, but others describe it as dreadful.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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