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WordFence

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Company health

Employee growth
4% increase in the last year
Web traffic
24% decrease in the last quarter

Ratings

G2
4.0/5
(60)
TrustPilot
4.3/5
(125)

WordFence description

WordFence is a security plugin for WordPress websites, available in free and paid versions. It acts like a firewall, blocking hackers and malicious software from accessing your site. It also scans your website for vulnerabilities and malware, and offers tools to fix any issues found. WordFence is known for its large number of users and its real-time protection against threats. The paid versions offer additional features like real-time malware signatures, country blocking, and premium support.


Who is WordFence best for

WordFence is a robust WordPress security plugin offering firewall protection, malware scanning, and vulnerability patching. Users praise its two-factor authentication and real-time protection. However, some dislike the login lockout feature and pricing. Its free version offers basic security, while paid plans provide advanced features like real-time malware signatures and premium support.

  • Ideal for small to medium-sized businesses, especially those in software, IT, media, or marketing.

  • Best fit for industries like retail, education, media & entertainment, and software/IT.


WordFence features

Supported

Wordfence allows blocking single IPs or ranges, manually or automatically.

Supported

Wordfence Premium offers real-time protection via firewall rules, malware signatures, and IP blocklists.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.14

Customer Service

Neutral
+0.14

Ease of Use

Neutral
-0.2

Reliability and Performance

Rather positive
+0.41

Ease of Implementation

Rather negative
-0.33

WordFence reviews

We've summarised 185 WordFence reviews (WordFence TrustPilot reviews and WordFence G2 reviews) and summarised the main points below.

Pros of WordFence
  • Two-factor authentication (2FA) for WordPress login is a highly praised feature.
  • Provides real-time protection and security alerts, actively blocking attacks.
  • Excellent customer support, with helpful and responsive representatives.
  • Thorough malware scanning and removal tools, effectively cleaning infected sites.
  • Wordfence Central provides free management of multiple websites' security.
Cons of WordFence
  • The Wordfence login lockout can prevent access to paid study materials and exams.
  • False "free" claims; the free service feels like a bait-and-switch tactic.
  • Wordfence can block legitimate users, including site owners and marketing teams.
  • Premium support response times can be slow, sometimes taking weeks to resolve issues.
  • High premium pricing and hidden costs, especially for emergency support.

WordFence pricing

The commentary is based on 16 reviews from WordFence G2 reviews and WordFence TrustPilot reviews.

Wordfence is a WordPress security plugin offering real-time protection against threats. It includes features like a firewall, malware scanner, and vulnerability detection. The paid versions offer additional features such as real-time malware signatures, country blocking, and premium support.

Users sentiment

Neutral
+0.2

See the WordFence pricing page.

  • WordFence has a free plan.

Wordfence Free
Free

Industry Leading Firewall Protect, Detect, and Secure

Wordfence Premium
$149 per site/year

Real-time updates to firewall rules and malware signatures as new threats emerge, continuously updated Premium IP Blocklist blocks over 40,000 known threat actors, Country Blocking, access to the Security Audit Log, Premium Support, and more.

Wordfence Care
$590 per site/year

We Install, Configure & Optimize Wordfence Monitoring & Hands-on Support

Wordfence Response
$1250 per site/year

1-Hour Response Time Available 24/7/365


WordFence alternatives

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    Jetpack
    Boosts WordPress site security, speed, and growth. Simple.
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  • Logo of DreamShield
    DreamShield
    Automated website security, malware cleanup, and reputation monitoring.
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  • Logo of Kinsta
    Kinsta
    Fast, secure, managed WordPress hosting for effortless websites.
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  • Logo of GoDaddy Website Security
    GoDaddy Website Security
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  • Logo of UltaHost
    UltaHost
    Fast, secure web hosting with 24/7 support.
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WordFence FAQ

  • What is WordFence and what does WordFence do?

    WordFence is a WordPress security plugin offering firewall protection, malware scanning, and security hardening. It blocks malicious traffic, identifies vulnerabilities, and helps fix security issues. A free version is available, while premium plans offer advanced features and support.

  • How does WordFence integrate with other tools?

    WordFence integrates with its own WordFence Central for managing multiple websites. The premium version offers integration with practically any other services through its flexible API.

  • What the main competitors of WordFence?

    Top alternatives to WordFence include Sucuri Security, MalCare, and All In One WP Security & Firewall. These plugins offer similar features such as malware scanning, firewall protection, and brute force attack prevention, catering to various website security needs.

  • Is WordFence legit?

    Yes, WordFence is a legitimate WordPress security plugin. It's known for real-time protection and malware scanning, used by many website owners. However, some users dislike the upselling and occasional false positives.

  • How much does WordFence cost?

    WordFence pricing includes a free plan and three paid options. Premium is $149/year, Care is $590/year, and Response is $1250/year. The free plan offers basic WordPress security, while premium plans provide enhanced protection and support. Is WordFence worth it? The enhanced features and support justify the product pricing for sites needing robust security.

  • Is WordFence customer service good?

    WordFence's customer service receives mixed reviews. While many users praise the helpfulness and responsiveness of the support team, particularly with malware removal, others report slow response times, difficulty reaching the right support person, and unhelpful or rude interactions. Some premium users express frustration with the level of support received considering the price.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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