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Youreka description
Youreka is a Salesforce-based software that helps businesses improve their field service operations. Using customizable forms and workflows, it guides field technicians through complex tasks, inspections, and procedures. This no-code platform works offline and online, making it suitable for industries like manufacturing, healthcare, and energy, where workers may be on-the-go. Youreka aims to increase efficiency, improve data accuracy, and enhance customer satisfaction by empowering frontline workers.
Who is Youreka best for
Youreka is a solid choice for companies seeking to streamline their field service operations. We find that it's especially useful for those already using Salesforce, thanks to its seamless integration. Users appreciate the mobile-friendly interface and customizable forms, noting that the responsive customer support is a plus. Based on the reviews, if you need an easy-to-use solution to guide field teams, Youreka might be a good fit!
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Perfect for mid-sized to large companies seeking to streamline field operations with Salesforce integration.
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Versatile across industries, especially effective for businesses needing mobile field service solutions.
Youreka features
Supported Real-Time Service Updates: Allows real-time updates on service activities and statuses, providing businesses with up-to-date information on the progress of their field operations. |
Supported Easy Service Provider Onboarding: Simplifies the onboarding process for new service providers, allowing businesses to quickly integrate them into their operations. |
Supported Integrated Communication Channels: Offers integrated communication channels to enhance customer interactions and improve communication throughout the service process. |
Supported Advanced Scheduling & Routing: Provides advanced scheduling and routing capabilities to optimize field service operations and improve efficiency. |
Supported Comprehensive Resource Management: Offers comprehensive resource management tools to efficiently allocate and track resources. |
Supported Service Provider Empowerment Tools: Provides tools to empower service providers and enable them to deliver superior performance. |
Supported In-Depth Performance Analytics: Delivers in-depth performance analytics to gain insights into service operations and identify areas for improvement. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Youreka reviews
We've summarised 34 Youreka reviews (Youreka Capterra reviews and Youreka G2 reviews) and summarised the main points below.
- Mobile-friendly interface, ideal for field teams.
- Easy-to-use interface for admins and end-users.
- Seamless Salesforce integration and real-time data updates.
- Customizable forms and workflows for various needs.
- Excellent and responsive customer support.
- Difficult to extract completed form data.
- Lacks video support.
- Multi-language form creation is clunky and time-consuming.
- Limited data validation rules.
- Upgrade process can be disruptive and complex.
Youreka alternatives
VServiceManagementStreamlines field service operations, boosting efficiency and customer satisfaction.Read more
Youreka FAQ
Youreka is a Salesforce app that streamlines field service operations. It uses customizable forms and workflows, working both online and offline. We find that this makes it especially useful for industries with mobile workforces, boosting efficiency and data accuracy.
What is Youreka and what does Youreka do?
Youreka is a Salesforce app that streamlines field service operations. It uses customizable forms and workflows, working both online and offline. We find that this makes it especially useful for industries with mobile workforces, boosting efficiency and data accuracy.
Youreka seamlessly integrates with Salesforce, allowing real-time data updates and streamlined workflows. We find that this tight integration is a major advantage for businesses already using Salesforce. It also works offline, enhancing its mobility for field teams.
How does Youreka integrate with other tools?
Youreka seamlessly integrates with Salesforce, allowing real-time data updates and streamlined workflows. We find that this tight integration is a major advantage for businesses already using Salesforce. It also works offline, enhancing its mobility for field teams.
We find that Youreka's main competitors include VServiceManagement, ServicePower, Effort, Wello Solutions, Zoho FSM, and Zuper. These alternatives offer similar field service management capabilities, often with varying focuses on specific features or industries.
What the main competitors of Youreka?
We find that Youreka's main competitors include VServiceManagement, ServicePower, Effort, Wello Solutions, Zoho FSM, and Zuper. These alternatives offer similar field service management capabilities, often with varying focuses on specific features or industries.
Yes, Youreka is a legitimate software solution. We find that it's well-regarded for its mobile-first design and Salesforce integration, making it a valuable tool for businesses with field service operations. Customer reviews highlight its ease of use and excellent customer support.
Is Youreka legit?
Yes, Youreka is a legitimate software solution. We find that it's well-regarded for its mobile-first design and Salesforce integration, making it a valuable tool for businesses with field service operations. Customer reviews highlight its ease of use and excellent customer support.
I'm sorry, but pricing information for Youreka is not available at this time. Contact Youreka directly to obtain specific pricing details tailored to your needs.
How much does Youreka cost?
I'm sorry, but pricing information for Youreka is not available at this time. Contact Youreka directly to obtain specific pricing details tailored to your needs.
We find that Youreka's customer service is generally considered excellent. Users consistently praise the responsiveness and helpfulness of the support team, with one reviewer describing a support representative as "absolutely unbelievable."
Is Youreka customer service good?
We find that Youreka's customer service is generally considered excellent. Users consistently praise the responsiveness and helpfulness of the support team, with one reviewer describing a support representative as "absolutely unbelievable."
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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