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ZipChat

Website LinkedIn

Last updated on

Company health

Employee growth
32% increase in the last year
Web traffic
14% decrease in the last quarter

Ratings

Capterra
4.9/5
(10)

ZipChat description

ZipChat is an AI-powered sales assistant designed for e-commerce businesses. This chatbot platform integrates with popular online store platforms like Shopify and Magento to provide 24/7 customer support, answer product questions, and guide shoppers through transactions. ZipChat aims to increase sales conversions for online businesses by using AI to provide a personalized shopping experience for each customer.


Who is ZipChat best for

ZipChat is an AI sales assistant for e-commerce businesses. It integrates with platforms like Shopify and Magento to provide 24/7 customer support and aims to boost sales conversions through personalized shopping experiences. Its AI chatbots automate customer interactions and communications. ZipChat is best for retail businesses.

  • Not ideal for businesses of any size.

  • Best fit for Retail and suitable for Healthcare, Wellness & Pharma, Finance, Banking & Insurance, Consumer Goods, Manufacturing, Media & Entertainment, and Professional Services.


ZipChat pricing

The commentary is based on 2 reviews from ZipChat Capterra reviews.

ZipChat's pricing is considered cost-effective and worthwhile, especially compared to hiring additional staff. Users highlight its value, emphasizing a positive return on investment through reduced email volume and increased sales conversions. While some initial price concerns were noted, the long-term benefits ultimately justified the cost.

See the ZipChat pricing page.


ZipChat alternatives

  • Logo of Rep AI
    Rep AI
    AI sales assistant for Shopify: guides shoppers, boosts conversions.
    Read more
  • Logo of Yuma AI
    Yuma AI
    AI-powered customer service automation for happier, cheaper support.
    Read more
  • Logo of Willdesk
    Willdesk
    E-commerce help desk automating support for happier customers.
    Read more
  • Logo of Molin AI
    Molin AI
    AI chatbots for e-commerce: automate support, boost sales.
    Read more
  • Logo of Flyfish
    Flyfish
    AI sales assistant boosts conversions with personalized advice.
    Read more
  • Logo of Chatsimple
    Chatsimple
    AI chatbot for sales and support, boosting website conversions.
    Read more

ZipChat FAQ

  • What is ZipChat and what does ZipChat do?

    ZipChat is an AI-powered sales assistant for e-commerce businesses. It integrates with platforms like Shopify and Magento, providing 24/7 customer support and personalized shopping experiences through AI-driven chatbots. This helps automate customer interactions and boost sales conversions.

  • How does ZipChat integrate with other tools?

    ZipChat integrates with popular e-commerce platforms like Shopify and Magento. This allows the AI chatbot to interact directly with customers on these platforms, providing support and ultimately driving sales conversions.

  • What the main competitors of ZipChat?

    ZipChat's main competitors include Rep AI, another AI sales assistant for e-commerce, and HubSpot Sales Hub, which offers broader sales automation tools. Other alternatives like Zixflow and Insightly provide more comprehensive CRM functionalities beyond e-commerce.

  • Is ZipChat legit?

    ZipChat appears to be a legitimate platform. It integrates with platforms like Shopify and Magento, offering AI-powered customer support and sales assistance. However, user reviews and experiences are limited, so further research is recommended to determine if ZipChat is safe and suitable for your specific needs.

  • How much does ZipChat cost?

    I couldn't find pricing details for ZipChat. Contact ZipChat directly for product pricing or explore alternatives if budget is a concern. Is ZipChat worth the investment? Consider its features and potential ROI.

  • Is ZipChat customer service good?

    ZipChat's customer service receives positive feedback. Users highlight its helpfulness and quick resolution of initial bugs. One review praised the generative answers and effective customer engagement, even without a live agent takeover feature. Another appreciated the accuracy and coherence of the AI's responses.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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