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Zoho Connect

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Company health

Employee growth
22% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.4/5
(114)
Capterra
4.3/5
(48)

Zoho Connect description

Zoho Connect is a collaboration platform designed for businesses of all sizes. It provides a central hub for employees to communicate, share information, and collaborate on projects. With features like team workspaces, knowledge bases, and employee recognition tools, Zoho Connect aims to improve communication and teamwork. It also allows for external collaboration with partners and customers.


Who is Zoho Connect best for

Zoho Connect centralizes team communication, file sharing, and project management. Users praise its integrated platform and user-friendly interface, but some find the mobile app and customer support lacking. Consider Zoho Connect if your team needs a cost-effective solution for enhanced collaboration but be prepared for limited customization.

  • Ideal for small, medium, and large businesses seeking improved communication and teamwork.

  • Suitable for various sectors, including Healthcare, Finance, Retail, and Technology.


Zoho Connect features

Supported

Zoho Connect supports dedicated collaborative spaces and shared workspaces for project tracking, enhancing team productivity.

Supported

Zoho Connect supports team collaboration through shared workspaces, messaging, and file sharing.

Supported

Zoho Connect offers various sharing options like files, boards, ideas, and posts.

Supported

Zoho Connect supports chat channels, private messaging, and group chats.

Supported

Zoho Connect can be adapted to function as a collaborator portal, facilitating communication and information sharing.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Customer Service

Rather positive
+0.5

Ease of Use

Rather positive
+0.69

Reliability and Performance

Rather positive
+0.6

Ease of Implementation

Rather negative
-0.33

Zoho Connect reviews

We've summarised 162 Zoho Connect reviews (Zoho Connect Software Advice reviews, Zoho Connect GetApp reviews, Zoho Connect Capterra reviews and Zoho Connect G2 reviews) and summarised the main points below.

Pros of Zoho Connect
  • Central hub for team communication and file sharing.
  • Integrates well within the Zoho ecosystem.
  • User-friendly interface for basic features.
  • Cost-effective solution, especially the free plan.
  • Useful for internal news and announcements.
Cons of Zoho Connect
  • Difficult integration with non-Zoho products.
  • Mobile app lacks functionality and optimization.
  • Overwhelming interface with a steep learning curve.
  • Limited customization for key features.
  • Slow customer support response times

Zoho Connect pricing

The commentary is based on 17 reviews from Zoho Connect Capterra reviews, Zoho Connect G2 reviews and Zoho Connect GetApp reviews.

Zoho Connect offers a 15-day free trial and a free plan after the trial ends. Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned. For educational institutions and non-profit organizations, special pricing is available upon request. Large enterprises can contact sales for bulk licensing.

Users sentiment

Strongly negative
-1

See the Zoho Connect pricing page.

  • Zoho Connect has a free plan.

  • Zoho Connect has a free trial.

STARTER
$0.34 per user/year

Includes Feeds, Channels, Polls, Announcements, Forums, Events, Questions, Chat, Audio, and Video call, My schedule, 10 Groups, 10 Manuals, 10 Boards, Policies, Analytics, Integration with 10 Zoho apps, Multi-language support, File storage of 25 GB, Video conference with up to 10 users, and Two-factor authentication.

ENTERPRISE
$0.84 per user/year

Includes all features from STARTER plan, plus Townhalls, Surveys, Custom events, External users, Unlimited groups, Unlimited manuals, Unlimited boards & tasks, Integration with Zoho and 3rd party apps, Translation support, File storage space of 2 GB x number of members, Video conference with up to 50 users, Screen sharing in video conference, Video conference for external users, Public manual, Custom apps, Custom domain, CSS, Email, Custom profile fields, User management, Workflows, Manage apps at network level, Network & group level permission & moderation, Web tab, RSS Feeds, Webhook, and Single sign-on.

ULTIMATE
$2.5 per user/year

Includes all features from ENTERPRISE plan, plus Dashboard, Peer-to-peer recognition, Gamification, Idea sharing, Social Advocacy, Organization Chart, Team schedule, All-hands group, Option for featured manuals, Time tracking in boards & tasks, Work anniversary, Mandatory reads, Custom menu, Video conference with up to 100 users, Video conference recording, Dynamic group membership, Article version history, Article templates, Custom roles, Function API, Dynamic board membership, Categorize groups & boards, Public Board, Task dependency, Workload view, Schedulers, Reporting to field, and Scheduled posts.


Zoho Connect alternatives

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  • Logo of Resource Management by Smartsheet
    Resource Management by Smartsheet
    Plan projects, track team capacity, and forecast budgets.
    Read more
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    Smartsheet
    Collaborative work management: spreadsheets meet powerful automation.
    Read more
  • Logo of Brandfolder
    Brandfolder
    Centralized platform to organize, share, and track brand assets.
    Read more
  • Logo of Chanty
    Chanty
    Team chat, calls, and tasks in one streamlined workspace.
    Read more
  • Logo of Cove
    Cove
    Visual collaboration hub for hybrid teams to brainstorm and plan.
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Zoho Connect FAQ

  • What is Zoho Connect and what does Zoho Connect do?

    Zoho Connect is a team collaboration platform that centralizes communication, file sharing, and project management. It features team workspaces, knowledge bases, and internal communication tools, facilitating seamless collaboration within and outside the organization. It's suitable for businesses seeking enhanced teamwork and streamlined workflows.

  • How does Zoho Connect integrate with other tools?

    Zoho Connect integrates with other Zoho products seamlessly. However, integration with non-Zoho tools is more challenging, which can be a limitation for businesses relying on a diverse tech stack. Some users have found the integration process complex and cumbersome.

  • What the main competitors of Zoho Connect?

    Top alternatives to Zoho Connect include Zoho Cliq, BambooHR, Rippling, and ClickUp. These platforms offer similar functionalities such as team communication, project management, and HR tools, catering to various business needs and sizes.

  • Is Zoho Connect legit?

    Yes, Zoho Connect is a legitimate software offered by Zoho. It's a safe and reliable platform for team communication and collaboration, though some users find the interface overwhelming and integration with non-Zoho products challenging.

  • How much does Zoho Connect cost?

    Zoho Connect pricing is not publicly available. Contact Zoho directly for a quote tailored to your organization's specific needs. Consider whether Zoho Connect is worth it by exploring its features and requesting a demo.

  • Is Zoho Connect customer service good?

    Zoho Connect's customer service receives mixed reviews. Some users praise the helpful support, while others express frustration with slow response times. Overall, the experience seems to vary.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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