Logo of Zoho Invoice

Zoho Invoice

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Company health

Employee growth
22% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.7/5
(346)
Capterra
4.7/5
(710)

Zoho Invoice description

Zoho Invoice is free, cloud-based software designed to simplify invoicing and billing for small to medium-sized businesses. It allows you to create custom invoices, track expenses, receive online payments, and manage customer information all in one place. With features like time tracking, automated payment reminders, and insightful reporting, Zoho Invoice helps you stay organized and get paid faster. It also offers a client portal for easy access to billing information and online payments.


Who is Zoho Invoice best for

Zoho Invoice is a free, cloud-based invoicing software ideal for freelancers, consultants, and SMBs. Users love its customizability and ease of use, citing it as having "exactly the features" they need. Some find customization options limited and desire better client grouping.

  • Best for small to medium-sized businesses (SMBs).

  • Suitable for most industries, including Healthcare, Finance, E-commerce, and more.


Zoho Invoice features

Supported

Zoho Invoice allows receiving payments online directly from invoices via integrations with payment gateways such as Stripe, PayPal, Square, Authorize.net, and CSG Forte.

Supported

Zoho Invoice allows creating and sending recurring invoices automatically.

Supported

Zoho Invoice supports expense tracking and categorization for managing cash flow.

Supported

Zoho Invoice allows creating and sending invoices, and tracking payments.

Supported

Zoho Invoice offers a customer portal for managing payments and viewing transactions.

Supported

Zoho Invoice supports time tracking for projects and tasks.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+0.79

Customer Service

Rather positive
+0.56

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Strongly positive
+0.73

Ease of Implementation

Rather positive
+0.43

Scalability

Rather negative
-0.43

Zoho Invoice reviews

We've summarised 1056 Zoho Invoice reviews (Zoho Invoice GetApp reviews, Zoho Invoice Software Advice reviews, Zoho Invoice Capterra reviews and Zoho Invoice G2 reviews) and summarised the main points below.

Pros of Zoho Invoice
  • The best part about using Zoho, aside from it being free, is that it gives me exactly the features in an invoicing software that I need for my business.
  • It's fully customizable, free and easy to use.
  • Simple nd easy to use and have all the required customization options
  • It provides a professional billing platform for even a startup with minimum requirements.
Cons of Zoho Invoice
  • The automatic overpaying label when recording a new payment received.
  • Hard to customize, it lacks grouping your clients into different categories for invoicing purposes.
  • Zoho invoice should have easy to share option in WhatsApp and other means.
  • The support process was also slow, and the workaround offered added more manual work

Zoho Invoice pricing

The commentary is based on 257 reviews from Zoho Invoice Capterra reviews, Zoho Invoice G2 reviews, Zoho Invoice GetApp reviews and Zoho Invoice Software Advice reviews.

Zoho Invoice is praised for its free plan, offering essential invoicing features with generous client and invoice limits. Users highlight its affordability, particularly for small businesses and freelancers. While some mention limited customization on the free version, the overall pricing sentiment is overwhelmingly positive.

Users sentiment

Strongly positive
+0.79

See the Zoho Invoice pricing page.


Zoho Invoice alternatives

  • Logo of Bookipi
    Bookipi
    Invoice, track expenses, manage projects, and grow your business.
    Read more
  • Logo of AccountsPortal
    AccountsPortal
    Simple online accounting for small businesses; UK tax compliant.
    Read more
  • Logo of Odoo Invoicing
    Odoo Invoicing
    Streamlined invoicing, payments, and billing automation for smoother finances.
    Read more
  • Logo of Egnyte
    Egnyte
    Secure file storage, sharing, and governance for peace of mind.
    Read more
  • Logo of Hiveage
    Hiveage
    Simple online invoicing and billing for freelancers and small businesses.
    Read more
  • Logo of Brandfolder
    Brandfolder
    Centralized platform to organize, share, and track brand assets.
    Read more

Zoho Invoice FAQ

  • What is Zoho Invoice and what does Zoho Invoice do?

    Zoho Invoice is free cloud-based invoicing software for small and medium-sized businesses. It simplifies creating and sending invoices, tracking expenses, receiving online payments, and managing customer data. Features include time tracking, automated reminders, and client portals.

  • How does Zoho Invoice integrate with other tools?

    Zoho Invoice integrates with various payment gateways like Stripe, PayPal, and Square, enabling online payments directly from invoices. It also supports time tracking and expense categorization, streamlining billing and expense management. A client portal facilitates self-service access to billing information and transactions.

  • What the main competitors of Zoho Invoice?

    Top Zoho Invoice alternatives include Invoiced, designed for mid-sized businesses to automate billing, and BillGrid, which simplifies billing for small to medium-sized businesses. NetSuite offers a comprehensive suite of business management tools, while BILL AP/AR focuses on streamlining financial operations. SAP Concur specializes in managing travel expenses and invoices.

  • Is Zoho Invoice legit?

    Yes, Zoho Invoice is a legitimate and safe invoicing software. It's a popular choice for small businesses, praised for its free plan, customizability, and ease of use. Zoho Invoice offers robust features like online payments, recurring invoices, and expense tracking.

  • How much does Zoho Invoice cost?

    Zoho Invoice offers a Free plan for up to 5 customers. Paid plans start at $9 per organization/month billed annually for up to 50 customers. The pricing varies by the number of customers you invoice. Contact Zoho for custom pricing.

  • Is Zoho Invoice customer service good?

    Zoho Invoice customer service receives mixed reviews. While some users praise the helpful and responsive support team, others have experienced slow response times and unhelpful workarounds. Despite some negative feedback, the overall sentiment towards customer service is generally positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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