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Zoho One

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Company health

Employee growth
22% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.4/5
(420)
Capterra
4.2/5
(115)

Zoho One description

Zoho One is a comprehensive suite of over 45 business software applications designed to manage various departments within mid-size to large companies. It offers a unified platform for sales, marketing, customer service, finance, HR, and more. Zoho One aims to streamline operations, improve collaboration, and increase efficiency by connecting different business functions under one roof. It provides a cost-effective alternative to managing multiple software subscriptions and promises a seamless user experience with single sign-on and mobile compatibility.


What companies are using Zoho One?

Nationwide is using Zoho One
Nationwide
Strauss & Co. is using Zoho One
Strauss & Co.
ICCA is using Zoho One
ICCA
Plenti is using Zoho One
Plenti
Bio-Test Laboratory is using Zoho One
Bio-Test Laboratory
Vacation Labs is using Zoho One
Vacation Labs
Zapier is used by Nationwide, Strauss & Co., ICCA, Plenti, Bio-Test Laboratory, Vacation Labs.

Who is using Zoho One?


Who is Zoho One best for

Zoho One is a comprehensive suite of 45+ business apps designed for mid-size to large companies. Users love its cost-effectiveness and mobile accessibility. However, some find the interface complex and customer support slow. It's ideal for businesses seeking an integrated solution across departments, from sales and marketing to finance and HR.

  • Best for mid-size to large companies seeking an all-in-one solution.

  • Suitable for most industries, offering a wide range of applications.


Zoho One features

Supported

Zoho One supports Gantt charts through its Zoho Projects application.

Supported

Zoho One offers a complete sales activity view through Zoho CRM, which includes tracking, organizing, and reporting on sales activities.

Supported

Zoho One supports automated marketing campaigns through the included Zoho Marketing Automation application.

Supported

Zoho One supports customer lifecycle management through integrated applications like CRM and SalesIQ.

Supported

Zoho One supports cost management via Zoho Projects, Zoho Books, and Zoho Expense.

Supported

Zoho One supports resource allocation, leveling, and tracking with Zoho Projects and Zoho People.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.21

Customer Service

Rather positive
+0.54

Ease of Use

Strongly positive
+0.8

Reliability and Performance

Rather positive
+0.57

Ease of Implementation

Neutral
+0.29

Scalability

Rather positive
+0.46

Zoho One reviews

We've summarised 535 Zoho One reviews (Zoho One Software Advice reviews, Zoho One GetApp reviews, Zoho One Capterra reviews and Zoho One G2 reviews) and summarised the main points below.

Pros of Zoho One
  • Comprehensive suite of integrated applications covering various business needs.
  • Cost-effective alternative to managing multiple software subscriptions.
  • User-friendly interface for many core applications.
  • Excellent mobile accessibility, allowing work on the go.
  • High customizability for specific workflows and business processes.
Cons of Zoho One
  • Limited customization options, especially for client portals in lower-tier licenses.
  • Complex user interface, can be overwhelming for new users due to the vast number of features and lack of intuitive navigation.
  • Slow customer support response times, often requiring multiple follow-ups.
  • Inconsistencies and bugs in some applications, especially with integrations and new features.

Zoho One pricing

The commentary is based on 150 reviews from Zoho One Capterra reviews, Zoho One G2 reviews, Zoho One GetApp reviews and Zoho One Software Advice reviews.

Zoho One offers a comprehensive suite of applications at a competitive price, making it a popular choice for businesses seeking an integrated solution. While some users find certain features limited in lower-tier plans and the extensive options overwhelming, the overall cost-effectiveness is frequently praised.

Users sentiment

Neutral
+0.21

Zoho One alternatives

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    Odoo Website Apps
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    Odoo Enterprise
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Zoho One FAQ

  • What is Zoho One and what does Zoho One do?

    Zoho One is a suite of 45+ integrated business applications for mid-size to large companies. It offers tools for sales, marketing, customer service, finance, HR, and more, streamlining operations and boosting collaboration. Zoho One aims to be a cost-effective, all-in-one platform.

  • How does Zoho One integrate with other tools?

    Zoho One integrates with other tools through APIs and pre-built integrations with popular applications like Google Workspace, Slack, and Mailchimp. It also offers a dedicated marketplace with extensions and custom integrations to further enhance its connectivity with other software.

  • What the main competitors of Zoho One?

    Top alternatives to Zoho One include Microsoft Power Platform, Microsoft 365 E5 Compliance, and BizzBook. These competitors offer similar integrated suites of applications for business management, focusing on areas like productivity, compliance, and operational efficiency.

  • Is Zoho One legit?

    Zoho One is a legitimate software suite. It's a safe and popular choice for businesses seeking an integrated platform, as evidenced by positive user reviews and a growing user base. It offers a cost-effective solution with a comprehensive set of tools.

  • How much does Zoho One cost?

    Zoho One pricing starts at $37 per user/month when billed annually. There is information available about pricing for Zoho One, so it's recommended to check their website for the most current details.

  • Is Zoho One customer service good?

    Zoho One's customer service receives mixed reviews. While some users praise the helpful and professional support team, others express frustration with slow response times and unhelpful canned responses. It's advisable to test their support thoroughly during the trial period to gauge their responsiveness to your specific needs.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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