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AppFollow

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Company health

Employee growth
14% decrease in the last year
Web traffic
28% decrease in the last quarter
Financing
July 2020 - $7M

Ratings

G2
4.6/5
(194)
Capterra
4.6/5
(12)
TrustPilot
2.7/5
(8)
Glassdoor
3.1/5
(31)

AppFollow description

AppFollow helps you manage your mobile app's reputation. It gathers reviews from app stores so you can understand what users are saying about your app, spot recurring issues, and respond to feedback directly. AppFollow also offers tools to analyze your app's performance and track competitors. It integrates with popular platforms like Slack and Zendesk.


Who is AppFollow best for

AppFollow is a robust review management and app store optimization (ASO) tool ideal for mobile app developers and marketers. Users praise AppFollow's comprehensive ASO tools, review management features, and real-time insights. However, some find the pricing challenging and the initial setup complex. If your focus is mobile app reputation and growth, AppFollow is a strong contender, despite some minor drawbacks.

  • Best for small, mid-sized, and enterprise mobile app developers/marketers.

  • Ideal for E-commerce, Consumer Goods, Manufacturing, Education, Hospitality & Tourism, Transportation & Logistics, Media & Entertainment, Software/IT/Telecommunications, Energy & Utilities, Marketing & Advertising, and Professional Services.


AppFollow features

Supported

AppFollow supports review analytics with automated analysis, sentiment tracking, and competitive comparisons.

Supported

AppFollow supports pre-written review response templates and AI-powered rephrasing.

Supported

AppFollow supports online reputation management by monitoring reviews, responding to feedback, and analyzing sentiment.

Supported

AppFollow allows responding to app store reviews directly from the platform.

Supported

AppFollow supports review monitoring from various app stores.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Rather positive
+0.33

Ease of Use

Strongly positive
+0.71

AppFollow reviews

We've summarised 212 AppFollow reviews (AppFollow TrustPilot reviews, AppFollow Capterra reviews and AppFollow G2 reviews) and summarised the main points below.

Pros of AppFollow
  • Comprehensive ASO tools, including keyword research and competitor analysis.
  • Effective review management and response features, including integrations with Slack and Zendesk.
  • Real-time insights and reporting for app performance tracking.
  • Excellent and responsive customer support.
  • User-friendly interface after the initial learning curve.
Cons of AppFollow
  • Limited free plan functionality.
  • High pricing for some users, especially smaller businesses.
  • Occasional performance issues and slow loading times.
  • UI can be overwhelming and confusing, particularly during initial setup.
  • Some desired integrations are missing or not fully functional.

AppFollow pricing

The commentary is based on 21 reviews from AppFollow G2 reviews and AppFollow TrustPilot reviews.

While AppFollow offers a free plan, many reviewers find the pricing generally high, especially for smaller businesses or individual developers. Some suggest more affordable, tiered pricing options would be beneficial. Despite the cost, the extensive features are considered valuable for ASO and review management.

Users sentiment

Strongly negative
-1

See the AppFollow pricing page.


AppFollow alternatives

  • Logo of AppTweak
    AppTweak
    ASO tool boosting app store visibility and organic growth.
    Read more
  • Logo of Grade.us
    Grade.us
    Get more reviews, monitor feedback, and boost your online reputation.
    Read more
  • Logo of Rannkly
    Rannkly
    Manage online reviews, social media, and boost brand reputation.
    Read more
  • Logo of GatherUp
    GatherUp
    Get customer feedback, improve online reputation, and boost local SEO.
    Read more
  • Logo of MobileAction
    MobileAction
    App store optimization, market intelligence, and competitor insights.
    Read more
  • Logo of Edge
    Edge
    Boost local business ratings with automated feedback and happy staff.
    Read more

AppFollow FAQ

  • What is AppFollow and what does AppFollow do?

    AppFollow is a mobile app reputation management tool. It helps you track app store reviews, analyze user feedback, respond to comments, and monitor competitor performance. This enables developers and marketers to improve their apps based on user sentiment and market trends.

  • How does AppFollow integrate with other tools?

    AppFollow integrates with popular tools, including Slack and Zendesk, to streamline workflows. This allows for efficient review management and response, directly within those platforms. It helps centralize communication and improve team collaboration.

  • What the main competitors of AppFollow?

    AppFollow's main competitors include AppTweak, Instabug, and MobileAction. These platforms offer similar features for app store optimization (ASO), review management, and competitor analysis. Other alternatives like Branch, Semrush, and Singular offer broader marketing and analytics solutions.

  • Is AppFollow legit?

    AppFollow is a legitimate platform used by many app developers for review management and app store optimization. While some users find the pricing high and the interface initially complex, others praise its comprehensive tools and responsive customer support. Consider exploring reviews on G2 and Capterra for more user perspectives.

  • How much does AppFollow cost?

    AppFollow pricing information is not publicly available. Contact AppFollow directly to obtain specific pricing details and determine if the product is worth the investment for your needs.

  • Is AppFollow customer service good?

    AppFollow's customer service receives mixed reviews. While many users praise the support team for being responsive, helpful, and quick to resolve issues, some have reported negative experiences with a lack of communication and unresolved issues. Others mention difficulty navigating the interface, especially during setup.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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