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Edge description
Edge is a reputation management software designed for businesses with multiple locations, especially those in the service industry. It helps businesses collect customer feedback, primarily through Google Reviews, and incentivizes employees to deliver exceptional customer service. Edge integrates with point-of-sale systems to automate feedback collection and provides a central dashboard for managing online reviews. It allows businesses to respond to reviews, track employee performance, and identify areas for improvement. Edge aims to enhance online reputation, improve star ratings, and empower employees to contribute to business growth.
Who is Edge best for
Edge is a reputation management software designed for multi-location businesses, especially in the service industry. It helps collect customer feedback, primarily through Google Reviews, and incentivizes employees to deliver exceptional customer service. Edge integrates with POS systems to automate feedback collection and provides a central dashboard for managing online reviews, tracking employee performance, and identifying areas for improvement.
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Best for small to mid-sized businesses.
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Ideal for multi-location businesses in the service industry.
Edge features
Supported Edge aggregates reviews from various platforms and allows prompt responses. |
Supported Edge supports reputation management by automating feedback and responses, integrating reviews, and engaging employees. |
Edge pricing
The commentary is based on 1 reviews from Edge G2 reviews.
Each plan offers unlimited review generation with Edge revenue share. Plans available for single or multi-location business.
See the Edge pricing page.
Edge alternatives
Edge FAQ
Edge is a reputation management software for multi-location businesses, especially in the service industry. It helps collect customer feedback, mainly via Google Reviews, and motivates employees to provide excellent customer service. Edge integrates with POS systems, automates feedback, and offers a central review management dashboard.
What is Edge and what does Edge do?
Edge is a reputation management software for multi-location businesses, especially in the service industry. It helps collect customer feedback, mainly via Google Reviews, and motivates employees to provide excellent customer service. Edge integrates with POS systems, automates feedback, and offers a central review management dashboard.
Edge integrates with point-of-sale (POS) systems to automate feedback collection. It centralizes review management from various platforms, enabling businesses to respond efficiently and track employee performance related to customer service. This streamlines reputation management by connecting operational data with customer feedback.
How does Edge integrate with other tools?
Edge integrates with point-of-sale (POS) systems to automate feedback collection. It centralizes review management from various platforms, enabling businesses to respond efficiently and track employee performance related to customer service. This streamlines reputation management by connecting operational data with customer feedback.
Top alternatives to Edge include Birdeye, Podium, GatherUp, and Localyser. These competitors offer similar reputation management features, often with broader marketing functionalities for multi-location businesses. If your business focuses on healthcare, consider Swell.
What the main competitors of Edge?
Top alternatives to Edge include Birdeye, Podium, GatherUp, and Localyser. These competitors offer similar reputation management features, often with broader marketing functionalities for multi-location businesses. If your business focuses on healthcare, consider Swell.
Yes, Edge is a legitimate reputation management software. It helps multi-location businesses, especially in the service industry, collect and manage online reviews, primarily from Google. Edge integrates with POS systems, tracks employee performance, and offers a central dashboard for managing online reputation.
Is Edge legit?
Yes, Edge is a legitimate reputation management software. It helps multi-location businesses, especially in the service industry, collect and manage online reviews, primarily from Google. Edge integrates with POS systems, tracks employee performance, and offers a central dashboard for managing online reputation.
There is no pricing information available for Edge. Therefore, it's difficult to assess whether the product is worth the investment without more details on its features and capabilities.
How much does Edge cost?
There is no pricing information available for Edge. Therefore, it's difficult to assess whether the product is worth the investment without more details on its features and capabilities.
Edge customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly mentioning Samantha Belanger by name. While some users experienced minor issues, they were resolved quickly and efficiently.
Is Edge customer service good?
Edge customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly mentioning Samantha Belanger by name. While some users experienced minor issues, they were resolved quickly and efficiently.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.