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Back At You

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Company health

Employee growth
5% decrease in the last year
Web traffic
101% increase in the last quarter
Financing
September 2019 - $2M

Ratings

G2
4.6/5
(27)
Capterra
4.5/5
(54)
Glassdoor
3.7/5
(8)

Back At You description

Back At You is an all-in-one real estate software platform designed for US and Canadian real estate brokerages. It helps manage marketing, client relationships, and back-office tasks. Features include automated social media marketing, CRM, website creation, transaction management, and commission tracking. Back At You is suited for businesses of all sizes and boasts features to improve efficiency and productivity for both agents and administrative staff.


Who is Back At You best for

Back At You is an all-in-one real estate platform for US and Canadian brokerages. It automates social media marketing, manages client relationships with a built-in CRM, and streamlines transactions. Users praise Back At You's easy-to-use interface and helpful customer support. However, some have noted issues with auto-renewals and lead quality. Perfect for brokerages seeking comprehensive marketing and CRM solutions.

  • Ideal for small, medium, and large real estate businesses (1-1000+ employees).

  • Best fit for real estate brokerages in the US and Canada.


Back At You features

Supported

Back At You automates social media posting and provides tools to enhance marketing efforts.

Supported

Back At You offers a CRM system to manage client interactions and track communications.

Supported

Back At You provides website creation tools specifically for real estate businesses.

Supported

Back At You streamlines the process of managing transactions within the platform.

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Back At You enables real estate companies to track commissions, including sophisticated reporting functionalities.

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Back At You offers Design Studio to create and share marketing materials with business branding.

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Back At You includes email marketing features within the ClientBAY tool.


Back At You reviews

We've summarised 81 Back At You reviews (Back At You Capterra reviews and Back At You G2 reviews) and summarised the main points below.

Pros of Back At You
  • Excellent and responsive customer support, especially Derrick, Brady, and Michael
  • Automated social media posting saves time and effort
  • Easy-to-use interface and platform
  • Good analytics and reporting features
  • Effective listing marketing and lead generation tools (for some)
Cons of Back At You
  • Auto-renewal issues and difficulty canceling subscriptions
  • Leads are often unqualified or outside of the target area
  • Lack of Instagram and Snapchat integration
  • Content can be repetitive, irrelevant, or geared towards the West Coast
  • Grammatical errors and inaccurate information in posts

Back At You pricing

The commentary is based on 8 reviews from Back At You Capterra reviews and Back At You G2 reviews.

Back At You's pricing receives mixed reviews. Some users find it a worthwhile investment with a good return, particularly those on annual plans. However, others express extreme dissatisfaction, citing unexpected charges and a perceived lack of value for the price paid, with several users feeling they were overcharged. Thorough research is recommended before committing.

Users sentiment

Strongly negative
-1

Back At You alternatives

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    BoldTrail
    Manage real estate business, streamline workflows, improve productivity.
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  • Logo of Lofty
    Lofty
    Manage real estate clients, marketing, and websites all in one place.
    Read more
  • Logo of Top Producer
    Top Producer
    Real estate CRM. Automates tasks, nurtures leads, and boosts sales.
    Read more
  • Logo of BoomTown
    BoomTown
    Real estate platform uniting lead generation, CRM, and marketing tools.
    Read more
  • Logo of BoldTrail BackOffice
    BoldTrail BackOffice
    Streamlines real estate operations, tracks commissions, and boosts agent performance.
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  • Logo of kvCORE
    kvCORE
    AI-powered real estate CRM, websites, and automation for more deals.
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Back At You FAQ

  • What is Back At You and what does Back At You do?

    Back At You is a real estate software platform for US and Canadian brokerages. It provides tools for marketing automation, CRM, website creation, transaction management, and commission tracking. It's designed to boost efficiency for agents and administrative staff.

  • How does Back At You integrate with other tools?

    Back At You integrates with various tools to enhance its functionality, though specific integrations are not explicitly listed. It offers website creation, CRM, and automated social media posting, suggesting potential integrations with relevant marketing and website platforms. However, some users note the absence of Instagram and Snapchat integration.

  • What the main competitors of Back At You?

    Alternatives to Back At You include TotalBrokerage, Lofty, and Keap. These platforms offer similar features such as CRM, marketing automation, and transaction management. While SellDo and TenantCloud focus on specific niches, Cash Flow Portal caters to real estate investment management.

  • Is Back At You legit?

    Back At You is a legitimate real estate software platform. User reviews highlight helpful customer support and effective marketing automation. However, some users mention issues with subscription cancellations and lead quality. Consider these factors when assessing if Back At You is safe and right for your needs.

  • How much does Back At You cost?

    Back At You does not publicly disclose pricing information. Contact Back At You directly to obtain product pricing and determine if it's worth the investment for your needs.

  • Is Back At You customer service good?

    Customer service reviews on Back At You are mixed. While some users praise the helpfulness and knowledge of specific representatives like Derrick, Brady, and Michael, others report negative experiences with unhelpful and condescending customer service. Some reviewers also mention difficulties canceling subscriptions and resolving billing issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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