Logo of Ballpark - User Research and Surveys

Ballpark - User Research and Surveys

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
64% increase in the last year
Web traffic
68% increase in the last quarter

Ratings

G2
4.6/5
(60)

Ballpark - User Research and Surveys description

Ballpark is a user research and feedback platform designed for teams of all sizes. It offers tools like surveys, video capture, and usability testing to gather feedback on product ideas, marketing copy, and designs. Ballpark integrates with popular design tools like Figma and provides access to a global pool of research participants. The platform boasts a user-friendly interface with real-time data insights and reporting features. With unlimited user seats in every plan, Ballpark aims to make user research accessible and efficient for organizations looking to make data-driven decisions.


Who is Ballpark - User Research and Surveys best for

Ballpark is a user-friendly platform for gathering user feedback through surveys, video capture, and usability testing. Teams praise its intuitive interface and Figma integration. While some users mention occasional bugs and limited sorting options, many appreciate the AI-powered summaries and flexible testing. It's ideal for small to medium businesses seeking streamlined user research.

  • Best for small to medium businesses, especially in software and technology.

  • Ideal for e-commerce, IT, and marketing/advertising.


Ballpark - User Research and Surveys features

Supported

Ballpark allows creating various types of surveys for collecting customer feedback.

Supported

Users can record video responses, providing detailed feedback.

Supported

Ballpark facilitates prototype testing to gather user feedback and identify areas for improvement.

Supported

Users can test websites within Ballpark to improve user experience.

Supported

Test marketing copy with target audiences to ensure it resonates effectively.

Supported

Access a pool of participants for user research studies.

Supported

Screeners help target the right audience for research by filtering participants based on specific criteria.


Ballpark - User Research and Surveys reviews

We've summarised 60 Ballpark - User Research and Surveys reviews (Ballpark - User Research and Surveys G2 reviews) and summarised the main points below.

Pros of Ballpark - User Research and Surveys
  • User-friendly interface praised for ease of use.
  • Seamless Figma integration streamlines design workflows.
  • AI-powered summaries provide quick insights.
  • Flexible testing options cater to various research needs.
  • Responsive and helpful customer support.
Cons of Ballpark - User Research and Surveys
  • Occasional corrupted video recordings require re-testing.
  • Analysis and downloads can be paywalled.
  • Limited project sorting options.
  • Occasional bugs and glitches reported.

Ballpark - User Research and Surveys pricing

The commentary is based on 11 reviews from Ballpark - User Research and Surveys G2 reviews.

Ballpark is praised for its cost-effectiveness and reasonable pricing, making user research accessible. While some users desire more flexible pricing tiers, many find it a valuable tool for quick feedback and testing, offering good value compared to competitors.

See the Ballpark - User Research and Surveys pricing page.

  • Ballpark - User Research and Surveys has a free plan.

  • Ballpark - User Research and Surveys has a free trial.

Starter
$100/month

Includes 5 projects, 100 recruitment credits per year, unlimited users, unlimited video recording, survey builder, Figma prototype testing, and conditional logic.

Business
$184/month

Includes 10 projects, 300 recruitment credits per year, download CSV of results, user roles and permissions, invite-only projects, download video responses, and screeners.

Enterprise
Custom

Includes custom recruitment packages, no cap on projects, single sign-on, payments by bank transfer, dedicated account manager, priority support, uptime SLA, and training and onboarding.


Ballpark - User Research and Surveys alternatives

  • Logo of UXtweak
    UXtweak
    User testing tools for websites and apps, providing actionable insights.
    Read more
  • Logo of UserTesting
    ballpark-user-research-and-surveys vs UserTesting
    Get real user feedback on websites and apps, fast.
    Read more
  • Logo of Lightster
    Lightster
    Connects you with your target audience for user research and testing.
    Read more
  • Logo of PlaybookUX
    PlaybookUX
    User research platform for fast, quality insights.
    Read more
  • Logo of User Interviews
    User Interviews
    Connect with your target users for fast, quality research insights.
    Read more
  • Logo of UXArmy
    UXArmy
    User testing videos, heatmaps, and insights to improve your product.
    Read more

Ballpark - User Research and Surveys FAQ

  • What is Ballpark - User Research and Surveys and what does Ballpark - User Research and Surveys do?

    Ballpark is a user-friendly research platform for gathering feedback through surveys, video capture, and usability testing. It integrates with Figma and offers participant recruitment. Teams use Ballpark to improve product design, marketing copy, and user experience.

  • How does Ballpark - User Research and Surveys integrate with other tools?

    Ballpark integrates with Figma, streamlining design workflows and user feedback collection. It also offers integrations for participant recruitment, enabling access to a global pool of research participants for various testing needs.

  • What the main competitors of Ballpark - User Research and Surveys?

    Top alternatives to Ballpark include UserTesting, Qualtrics CoreXM, and Lightster. These competitors offer similar user research and feedback tools like surveys, video capture, and prototype testing. Consider GetCurious and BrewSurvey as well for specialized research needs.

  • Is Ballpark - User Research and Surveys legit?

    Yes, Ballpark - User Research and Surveys is a legitimate platform. It's known for its user-friendly interface and Figma integration. While some users mention occasional bugs and limited sorting options, many praise its ease of use and AI-powered summaries. It appears safe and useful for user research and surveys.

  • How much does Ballpark - User Research and Surveys cost?

    Ballpark offers a free trial and a free plan. Paid plans begin at $100/month for the Starter plan, then $184/month for the Business plan. Enterprise pricing is custom. Participant recruitment is an available add-on starting at $1 per credit/minute. Is Ballpark user research and surveys worth it? The value depends on your research needs and budget.

  • Is Ballpark - User Research and Surveys customer service good?

    Ballpark's customer service is frequently praised in reviews. Users describe the support team as "quick," "friendly," "responsive," and "helpful." They appreciate the direct communication and quick resolution of issues. The Ballpark team's openness to feedback is also highlighted.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.