Ballpark is a user research and feedback platform designed for teams of all sizes. It offers tools like surveys, video capture, and usability testing to gather feedback on product ideas, marketing copy, and designs.
Ballpark integrates with popular design tools like Figma and provides access to a global pool of research participants. The platform boasts a user-friendly interface with real-time data insights and reporting features.
With unlimited user seats in every plan, Ballpark aims to make user research accessible and efficient for organizations looking to make data-driven decisions.
Who is Ballpark - User Research and Surveys best for
Ballpark is a user-friendly platform for gathering user feedback through surveys, video capture, and usability testing. Teams praise its intuitive interface and Figma integration. While some users mention occasional bugs and limited sorting options, many appreciate the AI-powered summaries and flexible testing. It's ideal for small to medium businesses seeking streamlined user research.
Best for small to medium businesses, especially in software and technology.
Ideal for e-commerce, IT, and marketing/advertising.
Ballpark - User Research and Surveys features
Supported
Ballpark allows creating various types of surveys for collecting customer feedback.
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Users can record video responses, providing detailed feedback.
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Ballpark facilitates prototype testing to gather user feedback and identify areas for improvement.
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Users can test websites within Ballpark to improve user experience.
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Test marketing copy with target audiences to ensure it resonates effectively.
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Access a pool of participants for user research studies.
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Screeners help target the right audience for research by filtering participants based on specific criteria.
Ballpark - User Research and Surveys reviews
We've summarised 60
Ballpark - User Research and Surveys reviews (Ballpark - User Research and Surveys G2 reviews) and
summarised the main points below.
Flexible testing options cater to various research needs.
Responsive and helpful customer support.
Cons of Ballpark - User Research and Surveys
Occasional corrupted video recordings require re-testing.
Analysis and downloads can be paywalled.
Limited project sorting options.
Occasional bugs and glitches reported.
Ballpark - User Research and Surveys pricing
The commentary is based on 11 reviews from Ballpark - User Research and Surveys G2 reviews.
Ballpark is praised for its cost-effectiveness and reasonable pricing, making user research accessible. While some users desire more flexible pricing tiers, many find it a valuable tool for quick feedback and testing, offering good value compared to competitors.
Ballpark - User Research and Surveys has a free plan.
Ballpark - User Research and Surveys has a free trial.
Starter
$100/month
Includes 5 projects, 100 recruitment credits per year, unlimited users, unlimited video recording, survey builder, Figma prototype testing, and conditional logic.
Business
$184/month
Includes 10 projects, 300 recruitment credits per year, download CSV of results, user roles and permissions, invite-only projects, download video responses, and screeners.
Enterprise
Custom
Includes custom recruitment packages, no cap on projects, single sign-on, payments by bank transfer, dedicated account manager, priority support, uptime SLA, and training and onboarding.
Ballpark - User Research and Surveys alternatives
UXtweak
User testing tools for websites and apps, providing actionable insights.
What is Ballpark - User Research and Surveys and what does Ballpark - User Research and Surveys do?
Ballpark is a user-friendly research platform for gathering feedback through surveys, video capture, and usability testing. It integrates with Figma and offers participant recruitment. Teams use Ballpark to improve product design, marketing copy, and user experience.
What is Ballpark - User Research and Surveys and what does Ballpark - User Research and Surveys do?
Ballpark is a user-friendly research platform for gathering feedback through surveys, video capture, and usability testing. It integrates with Figma and offers participant recruitment. Teams use Ballpark to improve product design, marketing copy, and user experience.
How does Ballpark - User Research and Surveys integrate with other tools?
Ballpark integrates with Figma, streamlining design workflows and user feedback collection. It also offers integrations for participant recruitment, enabling access to a global pool of research participants for various testing needs.
How does Ballpark - User Research and Surveys integrate with other tools?
Ballpark integrates with Figma, streamlining design workflows and user feedback collection. It also offers integrations for participant recruitment, enabling access to a global pool of research participants for various testing needs.
What the main competitors of Ballpark - User Research and Surveys?
Top alternatives to Ballpark include UserTesting, Qualtrics CoreXM, and Lightster. These competitors offer similar user research and feedback tools like surveys, video capture, and prototype testing. Consider GetCurious and BrewSurvey as well for specialized research needs.
What the main competitors of Ballpark - User Research and Surveys?
Top alternatives to Ballpark include UserTesting, Qualtrics CoreXM, and Lightster. These competitors offer similar user research and feedback tools like surveys, video capture, and prototype testing. Consider GetCurious and BrewSurvey as well for specialized research needs.
Is Ballpark - User Research and Surveys legit?
Yes, Ballpark - User Research and Surveys is a legitimate platform. It's known for its user-friendly interface and Figma integration. While some users mention occasional bugs and limited sorting options, many praise its ease of use and AI-powered summaries. It appears safe and useful for user research and surveys.
Is Ballpark - User Research and Surveys legit?
Yes, Ballpark - User Research and Surveys is a legitimate platform. It's known for its user-friendly interface and Figma integration. While some users mention occasional bugs and limited sorting options, many praise its ease of use and AI-powered summaries. It appears safe and useful for user research and surveys.
How much does Ballpark - User Research and Surveys cost?
Ballpark offers a free trial and a free plan. Paid plans begin at $100/month for the Starter plan, then $184/month for the Business plan. Enterprise pricing is custom. Participant recruitment is an available add-on starting at $1 per credit/minute. Is Ballpark user research and surveys worth it? The value depends on your research needs and budget.
How much does Ballpark - User Research and Surveys cost?
Ballpark offers a free trial and a free plan. Paid plans begin at $100/month for the Starter plan, then $184/month for the Business plan. Enterprise pricing is custom. Participant recruitment is an available add-on starting at $1 per credit/minute. Is Ballpark user research and surveys worth it? The value depends on your research needs and budget.
Is Ballpark - User Research and Surveys customer service good?
Ballpark's customer service is frequently praised in reviews. Users describe the support team as "quick," "friendly," "responsive," and "helpful." They appreciate the direct communication and quick resolution of issues. The Ballpark team's openness to feedback is also highlighted.
Is Ballpark - User Research and Surveys customer service good?
Ballpark's customer service is frequently praised in reviews. Users describe the support team as "quick," "friendly," "responsive," and "helpful." They appreciate the direct communication and quick resolution of issues. The Ballpark team's openness to feedback is also highlighted.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
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