UXArmy is a user research platform that helps businesses test websites, apps, and prototypes. It offers a range of tools, including unmoderated usability testing, moderated user interviews, card sorting, and tree testing. With UXArmy, you can watch videos of real users interacting with your product, gather feedback on specific tasks, and identify usability issues. The platform also offers AI-powered summaries and heatmaps to help you quickly understand user behavior. UXArmy provides access to a global panel of testers and integrates with popular design tools like Figma.
Who is UXArmy best for
UXArmy is a user-friendly platform for user research, perfect for product teams wanting to gather feedback on websites, apps, and prototypes. With features like unmoderated testing, user interviews, and AI-powered summaries, UXArmy provides actionable insights. Users praise its efficient recruitment and detailed reports, but some find the cost high.
Best for small to large businesses seeking user feedback.
Ideal for software/IT, education, and professional services.
UXArmy features
Supported
UXArmy supports heatmaps for visualizing user interactions on websites and apps.
Supported
UXArmy supports tree testing for evaluating information architecture.
Supported
UXArmy supports open, closed, and hybrid card sorting.
Supported
UXArmy supports moderated user interviews, likely including live, one-on-one sessions.
Supported
UXArmy supports AI-powered test summaries with sentiment analysis and key takeaways for English-language tests.
Supported
UXArmy supports unmoderated usability testing, allowing participants to complete tasks at their own pace.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Rather positive
+0.45
Customer Service
Strongly positive
+0.75
Ease of Use
Strongly positive
+0.76
Reliability and Performance
Rather positive
+0.56
Ease of Implementation
Neutral
+0.14
UXArmy reviews
We've summarised 88
UXArmy reviews (UXArmy G2 reviews) and
summarised the main points below.
Pros of UXArmy
User-friendly platform and efficient recruitment process.
Valuable insights from diverse participants.
Detailed reports and analytics for data-driven decisions.
Flexible testing options and convenient scheduling.
Excellent customer support and responsiveness.
Cons of UXArmy
High cost for smaller businesses.
Limited advanced video recording options.
Difficulty getting selected for studies.
Occasional technical issues and performance problems.
Complicated interface for some users.
UXArmy pricing
The commentary is based on 21 reviews from UXArmy G2 reviews.
UXArmy's pricing is credit-based. Each plan offers a monthly allocation of platform credits, which can be used across various research tools. The number of responses you can collect depends on the product's credit consumption rate. Unused monthly credits do not roll over. The Essential plan offers pay-as-you-go for usage exceeding the monthly credit limit. Annual subscriptions offer a 17% discount compared to monthly subscriptions.
Perfect for trying out unmoderated research with self-sourced participants. Includes unlimited studies. 20 Platform Credits/mo to collect up to: 10 Figma usability test responses or a mix of responses from Figma Testing without recording (up to 20 responses), Card sorting (up to 2000 responses), Tree Testing (up to 2000 responses), Surveys (up to 2000 responses). Includes: Heatmap, Path Analysis, Custom Screener Questions, Access to Template Library.
Essential
$99 per credit/month
Fast user insights with AI & recordings suitable for discovery to usability testing. Includes unlimited studies. 100 Platform Credits/mo to collect up to: 20 Advanced usabilty test responses or 10 Moderated research sessions or a mix of responses from Mobile App, Website, Prototype test with full recording (up to 20 responses), User Interviews & Focus groups (up to 10 sessions), Card sorting & Tree Testing (up to 10000 responses), Surveys & Figma testing (up to 10000 survey responses & 100 Figma usability test responses). Includes everything in the Free Plan, plus: Screen & video recordings, AI & Sentiment Analysis, Analysis Space, Collaborators, Hidden observers, Pay-as-you-go for extra usage.
Organization
Custom
Engage your entire team to achieve shared understanding of your customers. Includes unlimited studies and custom seats. Custom Platform Credits annually to access all products & features. Number of responses limited by pre-purchased annual credits. Includes everything in Essential, plus: Shared Workspaces, Team Management, SSO, Priority Support, SOC2 Compliance Report, Personalized Onboarding, Product Adoption Support, On-Demand Participant Recruitment.
UXArmy alternatives
PlaybookUX
User research platform for fast, quality insights.
UXArmy is a user research platform that helps businesses optimize their digital products. It offers various testing methods, including unmoderated usability testing, moderated interviews, and card sorting, providing valuable user feedback through video recordings, heatmaps, and AI-powered summaries.
What is UXArmy and what does UXArmy do?
UXArmy is a user research platform that helps businesses optimize their digital products. It offers various testing methods, including unmoderated usability testing, moderated interviews, and card sorting, providing valuable user feedback through video recordings, heatmaps, and AI-powered summaries.
How does UXArmy integrate with other tools?
UXArmy integrates with popular design tools, including Figma, to streamline user feedback. It also offers integrations for video conferencing and project management tools. More details on specific integrations are limited.
How does UXArmy integrate with other tools?
UXArmy integrates with popular design tools, including Figma, to streamline user feedback. It also offers integrations for video conferencing and project management tools. More details on specific integrations are limited.
What the main competitors of UXArmy?
Top alternatives to UXArmy include Userlytics, Qualtrics CoreXM, and Indeemo. These platforms offer similar user research capabilities, such as usability testing, user interviews, and feedback analysis. Consider these options if you're looking for alternative UX research solutions.
What the main competitors of UXArmy?
Top alternatives to UXArmy include Userlytics, Qualtrics CoreXM, and Indeemo. These platforms offer similar user research capabilities, such as usability testing, user interviews, and feedback analysis. Consider these options if you're looking for alternative UX research solutions.
Is UXArmy legit?
Yes, UXArmy is a legitimate user research platform. It offers various user testing tools and a global tester panel. However, some users find it expensive and the interface complex. If you need UX testing tools, UXArmy is safe to explore.
Is UXArmy legit?
Yes, UXArmy is a legitimate user research platform. It offers various user testing tools and a global tester panel. However, some users find it expensive and the interface complex. If you need UX testing tools, UXArmy is safe to explore.
How much does UXArmy cost?
I'm sorry, but pricing information for UXArmy is not available. If you're curious about whether the product is worth it, consider exploring user reviews for insights into its value and potential return on investment.
How much does UXArmy cost?
I'm sorry, but pricing information for UXArmy is not available. If you're curious about whether the product is worth it, consider exploring user reviews for insights into its value and potential return on investment.
Is UXArmy customer service good?
UXArmy's customer service receives positive feedback, with users highlighting the helpful, responsive, and friendly support team. They are readily available through various channels, including WhatsApp, and promptly address queries and resolve technical issues.
Is UXArmy customer service good?
UXArmy's customer service receives positive feedback, with users highlighting the helpful, responsive, and friendly support team. They are readily available through various channels, including WhatsApp, and promptly address queries and resolve technical issues.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
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