Logo of BitPay

BitPay

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
6% increase in the last year
Web traffic
5% increase in the last quarter
Financing
April 2021 - $114M

Ratings

G2
4.0/5
(22)
Capterra
4.3/5
(16)
Glassdoor
4.4/5
(33)

BitPay description

BitPay is a payment processing solution that enables businesses to accept cryptocurrency payments, particularly Bitcoin. It seamlessly integrates with various e-commerce platforms and offers tools for managing cryptocurrency transactions. BitPay allows businesses to receive payments directly to their bank accounts while providing invoicing capabilities for streamlined vendor payments.


Who is BitPay best for

BitPay is a payment processing solution enabling businesses to accept cryptocurrency, especially Bitcoin. Users praise its easy setup, fast transactions, and low fees. However, some find the customer support lacking and desire broader currency support. It seamlessly integrates with popular e-commerce platforms, making it ideal for online businesses seeking to expand payment options.

  • Ideal for businesses of all sizes, from small startups to large enterprises.

  • Particularly well-suited for e-commerce, retail, and other businesses accepting online payments.


BitPay reviews

We've summarised 38 BitPay reviews (BitPay Capterra reviews and BitPay G2 reviews) and summarised the main points below.

Pros of BitPay
  • Easy to use and set up for accepting Bitcoin payments.
  • Fast transactions and quick access to funds via debit card.
  • Low transaction fees compared to traditional methods.
  • Seamless integration with e-commerce platforms like Shopify and WooCommerce.
  • Provides a secure way to manage and spend cryptocurrency.
Cons of BitPay
  • Limited currency support; lacks Litecoin and Ripple.
  • Poor customer support, especially slow response times.
  • High network fees can make purchasing crypto expensive.
  • Confusing user interface on the mobile app, needs improvement.
  • High minimum withdrawal amounts, inconvenient for some users.

BitPay alternatives

  • Logo of CoinsPaid
    CoinsPaid
    Crypto payment gateway for fast, borderless business transactions.
    Read more
  • Logo of CoinGate
    CoinGate
    Accept crypto payments easily, securely, with 70+ cryptocurrencies.
    Read more
  • Logo of Confirmo
    Confirmo
    Accept crypto payments easily. Automated, secure, and customizable.
    Read more
  • Logo of BTCPay
    BTCPay
    Accept bitcoin directly, ditch fees, control your funds.
    Read more
  • Logo of Coinify
    Coinify
    Accept crypto payments easily, globally, and compliantly.
    Read more
  • Logo of Coinbase Commerce
    Coinbase Commerce
    Accept crypto payments easily, directly to your business wallet.
    Read more

BitPay FAQ

  • What is BitPay and what does BitPay do?

    BitPay is a payment processing platform enabling businesses to accept Bitcoin and other cryptocurrencies. It integrates with e-commerce platforms, offers tools for managing crypto transactions, and facilitates direct bank deposits. BitPay streamlines vendor payments and provides invoicing capabilities.

  • How does BitPay integrate with other tools?

    BitPay integrates seamlessly with various e-commerce platforms like Shopify and WooCommerce, enabling businesses to accept Bitcoin payments directly. It also offers tools for managing cryptocurrency transactions and invoicing capabilities for vendor payments. However, some users report limited currency support beyond Bitcoin.

  • What the main competitors of BitPay?

    BitPay's main competitors include Coinify, XAMAX, and Radom, all offering cryptocurrency payment solutions. While not solely crypto-focused, PayPal is also a competitor for online payment processing. Noda is another alternative, but its focus is on UK and EU markets.

  • Is BitPay legit?

    Yes, BitPay is a legitimate payment processing solution enabling businesses to accept cryptocurrency payments. It boasts easy setup, fast transactions, and low fees, making it a safe and efficient option for businesses seeking to integrate crypto payments. However, potential users should be aware of limited currency support and occasional customer service delays.

  • How much does BitPay cost?

    There is no pricing information available for BitPay. Therefore, it's difficult to determine if the product is worth the investment without more details on its pricing structure.

  • Is BitPay customer service good?

    Customer reviews on BitPay's support are mixed. While some praise the helpful and responsive support team, others express frustration with slow response times and unhelpful agents. It's crucial to weigh these varying experiences when considering their services.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.