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Coinify description
Coinify is a cryptocurrency payment processing company that helps businesses accept cryptocurrency payments. They offer simple, compliant solutions with support in over 170 countries. Coinify provides white-label solutions and boasts over 60,000 businesses signed up to their platform.
Who is Coinify best for
Coinify helps businesses accept cryptocurrency payments with simple integrations and global reach. While some users praise its ease of use and fast transactions, others have reported slow KYC processes, high fees, and discrepancies between displayed and actual rates. Despite these issues, many find Coinify a reliable service for buying and selling Bitcoin.
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Ideal for businesses of all sizes, especially those in e-commerce, retail, and online services.
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Best fit for E-commerce, Retail, and Software/IT/Telecommunications industries.
Coinify features
Supported Coinify allows businesses to accept a wide range of cryptocurrencies, including Bitcoin and Ethereum, from customers worldwide. |
Supported Coinify offers settlement in various currencies, giving businesses the flexibility to choose their preferred option. |
Supported Coinify provides APIs and plugins to facilitate easy integration with existing systems. |
Supported Coinify's platform allows users to buy and sell various cryptocurrencies directly. |
Supported Coinify offers individual trading accounts for managing cryptocurrency transactions. |
Supported Coinify supports virtual IBANs for efficient management of crypto funds and payments. |
Supported Coinify functions as a payment gateway for accepting cryptocurrency payments. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Reliability and Performance
Coinify reviews
We've summarised 98 Coinify reviews (Coinify TrustPilot reviews and Coinify G2 reviews) and summarised the main points below.
- Fast and simple order experience for buying crypto.
- Seamless first-time cryptocurrency purchase experience.
- Helpful customer support and quick turnaround times for refunds.
- Easy to use platform for buying and selling Bitcoin.
- Reliable service for selling BTC for over 3 years (until recent issues).
- Slow KYC process, taking over 7 weeks with repeated document requests.
- Refunds are slow, taking over a month with limited support communication.
- High fees, including a $30 fee for a $100 deposit and a $10 Bitcoin transaction fee with no warning.
- Misleading rates: Displayed rates differ from actual received amounts due to hidden fees.
- Limited cryptocurrency selection compared to other providers.
Coinify pricing
The commentary is based on 21 reviews from Coinify G2 reviews and Coinify TrustPilot reviews.
Coinify's pricing is a recurring concern. Many reviewers find the fees, including handling and partner fees, excessively high compared to competitors. While some appreciate the streamlined purchase process, the high costs and lack of pricing transparency are significant drawbacks.
Users sentiment
Coinify alternatives
Coinify FAQ
Coinify is a payment processing platform enabling businesses to accept cryptocurrency payments. It offers various solutions, including white-label options and integrations for seamless checkout experiences. Coinify supports multiple cryptocurrencies and fiat settlements, serving businesses in over 170 countries.
What is Coinify and what does Coinify do?
Coinify is a payment processing platform enabling businesses to accept cryptocurrency payments. It offers various solutions, including white-label options and integrations for seamless checkout experiences. Coinify supports multiple cryptocurrencies and fiat settlements, serving businesses in over 170 countries.
Coinify integrates with existing business systems through APIs and plugins, enabling seamless cryptocurrency payment acceptance. It offers flexible payment settlement in various currencies and facilitates easy integration with e-commerce platforms and other business tools.
How does Coinify integrate with other tools?
Coinify integrates with existing business systems through APIs and plugins, enabling seamless cryptocurrency payment acceptance. It offers flexible payment settlement in various currencies and facilitates easy integration with e-commerce platforms and other business tools.
Coinify's main competitors include BitPay, CoinGate, and Citypay.io, all offering cryptocurrency payment solutions. While not solely focused on crypto, PayPal and Akurateco also provide alternative payment processing services for businesses.
What the main competitors of Coinify?
Coinify's main competitors include BitPay, CoinGate, and Citypay.io, all offering cryptocurrency payment solutions. While not solely focused on crypto, PayPal and Akurateco also provide alternative payment processing services for businesses.
Coinify's legitimacy is questionable due to conflicting user experiences. While some praise the platform's ease of use for buying and selling Bitcoin, others report slow KYC processes, high fees, and misleading rates. Consider these factors when assessing if Coinify is safe for your needs.
Is Coinify legit?
Coinify's legitimacy is questionable due to conflicting user experiences. While some praise the platform's ease of use for buying and selling Bitcoin, others report slow KYC processes, high fees, and misleading rates. Consider these factors when assessing if Coinify is safe for your needs.
I couldn't find specific pricing details for Coinify. For detailed pricing information, it's recommended to contact Coinify directly or visit their official website.
How much does Coinify cost?
I couldn't find specific pricing details for Coinify. For detailed pricing information, it's recommended to contact Coinify directly or visit their official website.
Coinify's customer service receives mixed reviews. While some users praise the helpful support and quick turnaround times for refunds, others have experienced slow responses and unhelpful communication, especially regarding refunds and KYC issues.
Is Coinify customer service good?
Coinify's customer service receives mixed reviews. While some users praise the helpful support and quick turnaround times for refunds, others have experienced slow responses and unhelpful communication, especially regarding refunds and KYC issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.