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Bluecore

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Last updated on

Company health

Employee growth
1% decrease in the last year
Web traffic
19% decrease in the last quarter
Financing
July 2024 - $263M

Ratings

G2
4.3/5
(93)
Glassdoor
3.9/5
(170)

Bluecore description

Bluecore is a marketing platform designed for retail businesses. It helps you understand your customers' shopping habits and create personalized marketing messages. You can use Bluecore to automate emails, texts, and website messages that encourage customers to buy from you again and again. This leads to better customer relationships and increased sales. Bluecore is trusted by large and mid-sized retailers.


Who is Bluecore best for

Bluecore is a retail marketing platform specializing in personalized messaging. Users praise its user-friendly interface and effective triggered campaigns. However, some have noted slow loading times and reporting limitations. It's best for mid-size to large retail businesses seeking to enhance customer engagement and boost sales through automation.

  • Best fit for mid-size and enterprise retail businesses.

  • Ideal for retail and e-commerce businesses.


Bluecore features

Supported

Bluecore supports sending SMS messages for marketing campaigns, alerts, and notifications.

Supported

Bluecore allows sending personalized emails based on customer behavior, preferences, and predictive models.

Supported

Bluecore supports behavioral segmentation for personalized marketing.

Supported

Bluecore supports event-triggered campaigns based on customer actions like abandoned carts.

Supported

Bluecore offers personalized product recommendations based on individual customer preferences and behavior.

Supported

Bluecore offers automated, personalized campaigns across multiple channels to boost conversions and loyalty.

Supported

Bluecore offers website personalization features like product recommendations and targeted messaging.


Bluecore reviews

We've summarised 93 Bluecore reviews (Bluecore G2 reviews) and summarised the main points below.

Pros of Bluecore
  • Excellent customer success managers, consistently praised for responsiveness and helpfulness.
  • User-friendly interface for email creation and campaign management.
  • Robust personalization capabilities, including dynamic product recommendations and tailored messaging.
  • Effective triggered campaigns, such as abandoned cart and browse abandonment, driving significant revenue.
Cons of Bluecore
  • Slow loading times and occasional glitches in the interface.
  • Difficulty with complex segment creation due to limited filtering logic.
  • Lack of intuitive training resources and inadequate documentation.
  • Reporting limitations, especially pulling KPIs for multiple campaigns.

Bluecore alternatives

  • Logo of Klaviyo
    Klaviyo
    Own your data, personalize marketing, and grow faster.
    Read more
  • Logo of Attentive
    Attentive
    Personalized texts and emails for deeper customer relationships.
    Read more
  • Logo of Iterable
    Iterable
    Cross-channel marketing platform. Personalized, automated campaigns. Data-driven.
    Read more
  • Logo of Insider
    Insider
    Personalizes customer journeys across channels with AI-powered insights.
    Read more
  • Logo of Bloomreach
    Bloomreach
    Personalizes websites and boosts conversions with AI.
    Read more
  • Logo of Marigold Engage
    Marigold Engage
    Build lasting customer relationships with personalized messaging.
    Read more

Bluecore FAQ

  • What is Bluecore and what does Bluecore do?

    Bluecore is a retail marketing platform specializing in personalized customer experiences. It leverages data to automate targeted emails, texts, and website messages, driving repeat purchases and strengthening customer relationships. This platform is ideal for retail and e-commerce businesses seeking enhanced marketing automation.

  • How does Bluecore integrate with other tools?

    Bluecore integrates with various e-commerce platforms, CRMs, and ESPs. This allows for seamless data flow, enabling personalized product recommendations, targeted messaging, and automated campaigns across multiple channels. Popular integrations include Shopify, Salesforce, and Klaviyo.

  • What the main competitors of Bluecore?

    Bluecore competes with other retail marketing platforms like Listrak, Contlo, and Netcore. These alternatives offer similar features such as personalized messaging, campaign automation, and customer segmentation. Mailchimp and Sendlane are also competitors, focusing on broader marketing automation for e-commerce businesses.

  • Is Bluecore legit?

    Yes, Bluecore is a legitimate marketing platform specializing in retail and e-commerce. It offers personalized email, SMS, and website messaging, and is trusted by many businesses. However, some users have reported slow loading times and limitations in reporting features.

  • How much does Bluecore cost?

    Bluecore pricing is not publicly available. Contact their sales team for a customized quote based on your specific business needs and to determine if Bluecore is worth the investment for your retail marketing efforts.

  • Is Bluecore customer service good?

    Bluecore's customer service receives positive feedback. Users consistently praise their customer success managers for their responsiveness, helpfulness, and expertise. Support teams are lauded as wonderful and timely. However, some users desire more in-product explanations and guidance for complex features.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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