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Marigold Engage description
Marigold Engage is a marketing platform designed to help businesses build stronger customer relationships. It offers tools for understanding customer behavior, personalizing messaging across multiple channels, and creating loyalty programs. Marigold Engage is suited for mid-size to enterprise-level businesses and focuses on industries like retail, travel, and finance. It aims to provide a comprehensive solution for acquiring, engaging, and retaining customers, ultimately driving growth through long-term customer relationships.
What companies are using Marigold Engage?
Who is Marigold Engage best for
Marigold Engage is a robust marketing platform designed to elevate customer relationships. Users praise its powerful email marketing tools, personalization features, and excellent customer service. However, some find template creation difficult and experience occasional system crashes. Best for mid-size to large companies in retail, hospitality, or media, seeking a comprehensive solution to acquire and retain customers.
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Best fit for mid-size to enterprise-level businesses.
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Ideal for retail, hospitality, marketing, and media companies.
Marigold Engage features
Supported Marigold Engage offers personalized email and SMS messages based on customer data, AI, and machine learning. |
Supported Marigold Engage supports multi-channel campaigns, including SMS and other channels. |
Supported Marigold Engage supports personalized SMS campaigns based on customer data, including preferences, purchase history, and behavior. |
Supported Marigold Engage offers personalized messaging across email, SMS, mobile, and web channels. |
Supported Marigold Engage personalizes emails based on customer behavior, preferences, and AI recommendations. |
Marigold Engage reviews
We've summarised 49 Marigold Engage reviews (Marigold Engage Capterra reviews and Marigold Engage G2 reviews) and summarised the main points below.
- Powerful and customizable platform for email marketing, offering advanced statistics and reporting.
- Excellent customer service and responsive support team, praised for their helpfulness and expertise.
- Efficient and reliable email delivery, capable of sending large volumes quickly.
- User-friendly interface for data import and segmentation, consistent across modules.
- Flexible data model and open API, allowing seamless integration with other systems and extensive customization.
- Robust A/B testing features for email campaign optimization.
- Effective lifecycle marketing capabilities, including personalized journeys and automation.
- Real-time transactional email support and trigger emails.
- Detailed log files for easy data import back into internal systems.
- Competitive pricing and adaptable to budgets of various company sizes.
- Difficult template creation, especially in the editor, leading users to rely on simpler Express templates.
- Limited segmentation features for complex exclusions, like preventing invalid domains from future campaigns.
- Occasional system crashes, especially offline, potentially leading to data loss.
- Requires a small .exe component, posing challenges for Mac users.
- Slow loading times and performance issues when multitasking.
- Dynamic content creation is time-consuming and complex, often requiring additional tools and expertise.
- Reporting features require multiple clicks and lack clarity for quick understanding.
- Some features, like drag-and-drop, have functional limitations and require SQL coding workarounds.
- Initial setup can be challenging and demands technical expertise.
- Limited offline functionality and dependence on a stable internet connection.
Marigold Engage alternatives
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Marigold Engage FAQ
Marigold Engage is a marketing platform that empowers businesses to cultivate stronger customer relationships. It provides tools for analyzing customer behavior, personalizing messaging across various channels like email and SMS, and implementing loyalty programs to boost customer retention and drive growth.
What is Marigold Engage and what does Marigold Engage do?
Marigold Engage is a marketing platform that empowers businesses to cultivate stronger customer relationships. It provides tools for analyzing customer behavior, personalizing messaging across various channels like email and SMS, and implementing loyalty programs to boost customer retention and drive growth.
Marigold Engage offers flexible data models and an open API for seamless integration with other systems. It facilitates real-time transactional emails, and detailed log files allow easy data imports back into internal systems. This allows for extensive customization and connection with your existing tools.
How does Marigold Engage integrate with other tools?
Marigold Engage offers flexible data models and an open API for seamless integration with other systems. It facilitates real-time transactional emails, and detailed log files allow easy data imports back into internal systems. This allows for extensive customization and connection with your existing tools.
Alternatives to Marigold Engage include Emma by Marigold, a similar email and SMS marketing platform. Other competitors are Gameball (loyalty programs), and Unbounce (landing pages and conversion optimization). For fashion, luxury, and beauty industries, Launchmetrics is a comparable option.
What the main competitors of Marigold Engage?
Alternatives to Marigold Engage include Emma by Marigold, a similar email and SMS marketing platform. Other competitors are Gameball (loyalty programs), and Unbounce (landing pages and conversion optimization). For fashion, luxury, and beauty industries, Launchmetrics is a comparable option.
Marigold Engage is a legitimate marketing platform. User reviews highlight its robust email marketing features and excellent customer service. However, some users find template creation difficult and experience occasional system crashes. Consider these factors when evaluating if Marigold Engage is safe and right for your business.
Is Marigold Engage legit?
Marigold Engage is a legitimate marketing platform. User reviews highlight its robust email marketing features and excellent customer service. However, some users find template creation difficult and experience occasional system crashes. Consider these factors when evaluating if Marigold Engage is safe and right for your business.
Marigold Engage does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific business needs and requirements.
How much does Marigold Engage cost?
Marigold Engage does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific business needs and requirements.
Marigold Engage's customer service receives positive feedback. Users highlight the knowledgeable and responsive support team, readily available through various channels. While some implementation challenges are noted, the overall sentiment towards customer service is favorable.
Is Marigold Engage customer service good?
Marigold Engage's customer service receives positive feedback. Users highlight the knowledgeable and responsive support team, readily available through various channels. While some implementation challenges are noted, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.