Logo of Boulevard

Boulevard

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Company health

Employee growth
17% increase in the last year
Web traffic
6% increase in the last quarter
Financing
May 2022 - $108M

Ratings

G2
4.2/5
(72)
Capterra
4.6/5
(269)
Glassdoor
4.0/5
(80)

Boulevard description

Boulevard is a client management platform designed specifically for businesses that offer appointments, like salons, spas, and barbershops. It provides a range of features to manage your business, including appointment scheduling, online booking, client profiles, payment processing, marketing tools, and business reporting. Boulevard aims to simplify your business operations, improve customer relationships, and help you make better business decisions.


Who is Boulevard best for

Boulevard is a client management platform designed for appointment-based businesses like salons and spas. Users love its ease of use, excellent customer support, and online booking features. However, some users have reported issues with the calendar and messaging functions. Boulevard helps manage appointments, clients, payments, and marketing, simplifying business operations and improving customer relationships.

  • Best for small to medium-sized salons, spas, and barbershops.

  • Ideal for businesses in the wellness, beauty, and personal care industries.


Boulevard features

Supported

Boulevard offers online booking to clients via its platform and website integration.

Supported

Boulevard offers centralized client management including profiles, appointments, messaging, forms, programs, packages, invoices and payments. File sharing isn't explicitly mentioned but forms can be saved.

Supported

Boulevard supports online booking, automated reminders via email/SMS, and advanced POS capabilities via the Duo POS app.

Supported

Boulevard offers automated appointment reminders via email and text.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.67

Customer Service

Rather positive
+0.67

Ease of Use

Strongly positive
+0.94

Reliability and Performance

Neutral
-0.05

Ease of Implementation

Neutral
+0

Boulevard reviews

We've summarised 341 Boulevard reviews (Boulevard GetApp reviews, Boulevard Capterra reviews and Boulevard G2 reviews) and summarised the main points below.

Pros of Boulevard
  • Easy to use and learn
  • Excellent customer support
  • Smooth online booking
  • Detailed reporting
  • Customizable features
  • Messaging feature improves communication
Cons of Boulevard
  • Difficult to change services/timing after booking
  • App lacks full website functionality
  • Glitchy calendar, loses spot, messages disappear
  • No client login to view appointments
  • Lacks detailed appointment metrics reports
  • Double booking occurs even with restrictions

Boulevard pricing

The commentary is based on 16 reviews from Boulevard Capterra reviews and Boulevard G2 reviews.

Boulevard offers special pricing for new customers who book a demo. Add-ons are available for text marketing, automated campaigns, email blasts, forms, and QuickBooks integration.

Users sentiment

Rather negative
-0.33

See the Boulevard pricing page.

Essentials
$158 per location/month

For small teams with simple operations. Includes up to 5 professionals, 100 free texts, 500 free email blasts, and 25 GB storage.

Premier
$263 per location/month

For growing self-care businesses. Includes unlimited professionals, 250 free texts, 1,000 free email blasts, and 50 GB storage.

Prestige
$369 per location/month

More value for sophisticated businesses. Includes everything in Premier plus Forms add-on, 2,500 free texts, 10,000 free email blasts, and 100 GB storage.

Enterprise
Custom

A bespoke plan for self-care businesses that want to elevate client experiences, reduce operational complexity, and gain transformational business insights. Enjoy access to the industry's most powerful APIs, enterprise-grade integrations, and more.


Boulevard alternatives

  • Logo of Zenoti
    Zenoti
    Spa and salon management software streamlining operations and boosting growth.
    Read more
  • Logo of Mangomint
    Mangomint
    Streamlined salon management for bookings, sales, and happy clients.
    Read more
  • Logo of Fresha
    Fresha
    Free appointment scheduling and business tools for beauty and wellness.
    Read more
  • Logo of Vagaro
    Vagaro
    Salon, spa, fitness booking and business management software.
    Read more
  • Logo of Mindbody
    Mindbody
    Streamlines wellness business: bookings, staff, clients, and growth.
    Read more
  • Logo of Salonist Salon Software
    Salonist Salon Software
    Streamlines salon management: bookings, staff, stock, and clients.
    Read more

Boulevard FAQ

  • What is Boulevard and what does Boulevard do?

    Boulevard is a client management platform for appointment-based businesses like salons and spas. It offers online booking, appointment scheduling, client profiles, payment processing, marketing tools, and business reporting, helping streamline operations, improve client relationships, and enhance decision-making.

  • How does Boulevard integrate with other tools?

    Boulevard integrates with various tools to enhance its functionality. It offers integrations with QuickBooks for accounting, various payment processors, and marketing platforms to streamline operations. It also supports online booking through website integration.

  • What the main competitors of Boulevard?

    Alternatives to Boulevard include Timely, Zenoti, Fresha, and DINGG, all offering similar features for appointment scheduling, client management, and business operations in the salon and spa industry. Pabau is another option, focusing on healthcare businesses like medspas. For broader marketing and reputation management, consider Birdeye.

  • Is Boulevard legit?

    Boulevard is a legitimate client management platform specializing in appointment-based businesses. User reviews praise its ease of use, customer support, and online booking features. However, some users mention issues with the calendar function and limited reporting. Consider these factors when evaluating Boulevard for your business.

  • How much does Boulevard cost?

    Boulevard's pricing starts at $158/month for the Essentials plan, $263/month for Premier, and $369/month for Prestige. Enterprise pricing is custom. Is Boulevard worth it? Consider the value of streamlined scheduling, client communication, and business insights when evaluating product pricing.

  • Is Boulevard customer service good?

    Boulevard's customer service receives positive feedback for its helpfulness and responsiveness, with users highlighting the readily available support team and quick response times. However, some users have mentioned that contacting support can be challenging, and assistance may sometimes be inconsistent.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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