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Zenoti description
Zenoti is a popular cloud-based software designed for salons, spas, and wellness businesses of all sizes. It offers a comprehensive suite of tools to manage appointments, process payments, market services, track inventory, and gain insights from business data. Zenoti aims to streamline operations, improve customer experience, and ultimately drive revenue growth. Its standout features include a mobile app for staff, AI-powered analytics and marketing, and a strong focus on customer loyalty.
Who is Zenoti best for
Zenoti is a cloud-based software streamlining operations for salons, spas, and wellness businesses. Users praise its user-friendly interface and comprehensive features like online booking, appointment management, and inventory tracking. However, some users find the mobile app and certain integrations needing improvement. Zenoti helps manage appointments, process payments, and market services effectively.
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Best fit for small, medium, and large businesses seeking a comprehensive solution.
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Ideal for businesses in the wellness, spa, salon, and retail sectors.
Zenoti features
Supported Clients can book appointments online using the webstore or other channels. |
Supported Zenoti offers a mobile app for managing appointments, accessible to both staff and clients. |
Supported Zenoti supports inventory control, product usage tracking, and automated reordering. |
Supported Zenoti supports appointment scheduling, rescheduling, and cancellations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Zenoti reviews
We've summarised 1292 Zenoti reviews (Zenoti Software Advice reviews, Zenoti GetApp reviews, Zenoti TrustPilot reviews, Zenoti Capterra reviews and Zenoti G2 reviews) and summarised the main points below.
- Great product and support team
- Excellent customer support, immediate responses and clear instruction
- Easy to train new employees using training demos
- User-friendly platform
- The ability to keep each center unique while centralizing all info/reporting
- ezConnect and MyZen App could use some work
- The annotation pad isn’t user friendly
- Cannot upload PDFs to client files
- Multiple project management software in addition to our own is cumbersome
- Timeliness of integrations or enhancements
Zenoti pricing
The commentary is based on 69 reviews from Zenoti Capterra reviews, Zenoti G2 reviews, Zenoti Software Advice reviews and Zenoti TrustPilot reviews.
Zenoti does not publicly disclose pricing information. A demo must be requested to receive a personalized quote.
Users sentiment
See the Zenoti pricing page.
Zenoti alternatives
BoulevardStreamlines appointment scheduling, client management, and payments for salons and spas.Read more
Aesthetic RecordManage patient info, track treatments, and grow your aesthetics business.Read more
zenoti vs eClinicalWorksCloud-based medical practice software streamlining patient care and admin.Read more
Zenoti FAQ
Zenoti is cloud-based software for salons, spas, and wellness businesses. It helps manage appointments, payments, marketing, inventory, and business insights. Zenoti streamlines operations, improves customer experience, and boosts revenue growth with features like staff mobile apps and AI-powered tools.
What is Zenoti and what does Zenoti do?
Zenoti is cloud-based software for salons, spas, and wellness businesses. It helps manage appointments, payments, marketing, inventory, and business insights. Zenoti streamlines operations, improves customer experience, and boosts revenue growth with features like staff mobile apps and AI-powered tools.
Zenoti integrates with various tools, including payment processors, marketing platforms, and business intelligence software. It also offers an open API and webhook functionality for custom integrations, though users have reported that integrations can be slow.
How does Zenoti integrate with other tools?
Zenoti integrates with various tools, including payment processors, marketing platforms, and business intelligence software. It also offers an open API and webhook functionality for custom integrations, though users have reported that integrations can be slow.
Top alternatives to Zenoti include Boulevard, Mangomint, Pabau, and HelmBot. These competitors offer similar features for salon, spa, and wellness businesses, such as online booking, appointment management, and business reporting. They aim to streamline operations and enhance customer experiences.
What the main competitors of Zenoti?
Top alternatives to Zenoti include Boulevard, Mangomint, Pabau, and HelmBot. These competitors offer similar features for salon, spa, and wellness businesses, such as online booking, appointment management, and business reporting. They aim to streamline operations and enhance customer experiences.
Zenoti is a legitimate and popular salon and spa management software. User reviews praise its ease of use and excellent customer support. However, some users mention that certain features, like the mobile app, could be improved. Consider exploring alternatives if these features are critical for your business.
Is Zenoti legit?
Zenoti is a legitimate and popular salon and spa management software. User reviews praise its ease of use and excellent customer support. However, some users mention that certain features, like the mobile app, could be improved. Consider exploring alternatives if these features are critical for your business.
Zenoti doesn't publicly disclose its pricing. To get a customized quote, you'll need to contact their sales team. This allows them to tailor the product pricing to your specific business needs and size.
How much does Zenoti cost?
Zenoti doesn't publicly disclose its pricing. To get a customized quote, you'll need to contact their sales team. This allows them to tailor the product pricing to your specific business needs and size.
Zenoti receives positive feedback for its customer service. Users mention "great product and support team," "excellent customer support," and praise the "immediate responses and clear instruction." While some users point out areas for improvement within specific features like ezConnect and MyZen app, the overall sentiment towards customer service is favorable.
Is Zenoti customer service good?
Zenoti receives positive feedback for its customer service. Users mention "great product and support team," "excellent customer support," and praise the "immediate responses and clear instruction." While some users point out areas for improvement within specific features like ezConnect and MyZen app, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.