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BugHerd description
BugHerd simplifies website feedback and bug tracking. It allows teams and clients to pinpoint issues directly on a webpage like using virtual sticky notes. This visual approach eliminates vague feedback, saving time and confusion. BugHerd also offers task management features and integrates with popular tools like Slack and Jira, streamlining your workflow. It's a popular choice for web development agencies, marketing teams, and in-house project management for its user-friendly interface and efficient feedback loop.
Who is BugHerd best for
BugHerd is a great option for web development agencies, marketing teams, and in-house project management teams who need a user-friendly way to collect, manage, and track website feedback. Users love BugHerd’s intuitive interface and the ability to pinpoint issues directly on a webpage.
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Ideal for small to medium-sized businesses.
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A good fit for industries like E-commerce, Education, and Software & IT.
BugHerd features
Supported BugHerd automatically captures browser information for bug reports. |
Supported BugHerd allows drawing, highlighting, and adding text to screenshots. |
Supported Users can select UI elements by clicking on them. |
Supported BugHerd provides issue history, including status, comments and assignments. |
Supported BugHerd can capture screenshots on various browsers and devices. |
Supported BugHerd integrates with Jira, Trello, Asana and more. |
Supported Customers can submit and track issues directly on the website. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
BugHerd reviews
We've summarised 198 BugHerd reviews (BugHerd Software Advice reviews, BugHerd Capterra reviews and BugHerd G2 reviews) and summarised the main points below.
- BugHerd’s intuitive interface is praised for its user-friendliness and ease of use for both technical and non-technical users.
- The visual feedback feature, allowing users to pinpoint issues directly on a webpage, is highly acclaimed.
- The tool’s ability to capture screenshots and screen recordings is highly valued, simplifying bug reporting.
- Users appreciate the seamless integration with project management tools like Slack and Jira.
- BugHerd is commended for its efficiency in streamlining website feedback and bug tracking, saving time and reducing confusion.
- Email notifications are frequently mentioned as being lacking in customization, leading to either over-notification or under-notification.
- Many users express frustration with the search and filtering functionality, describing it as clunky and difficult to use.
- Limited customization options for the notification system.
- The inability to attach images to comments is a recurring request.
- The lack of a dedicated internal inbox leads to BugHerd notifications cluttering email inboxes.
BugHerd pricing
The commentary is based on 9 reviews from BugHerd Capterra reviews and BugHerd G2 reviews.
BugHerd's pricing plans cater to various team sizes, from freelancers to large enterprises. All plans include unlimited feedback, integrations, and a customizable project board. Users can choose between monthly and annual billing, with the latter offering a discount of two free months. Additional team members can be added to any plan for an extra fee.
Users sentiment
See the BugHerd pricing page.
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BugHerd has a free trial.
Ideal for freelancers and small teams. Includes unlimited client users, projects, feedback on websites, Figma designs, PDFs, and images. Captures screenshots & technical metadata, video feedback, and standard integrations (Trello, Slack, GitHub + 12 more).
Perfect for growing agencies needing to manage multiple projects and clients effectively. Includes everything in Standard, plus more members and storage.
Tailored for agencies and larger teams who want to deliver an exceptional project experience for clients. Includes everything in Studio, plus custom branding, enhanced client collaboration, sharing member feedback with clients, private team commenting, client project board, and premium integrations (Jira, Asana, Linear, ClickUp, Monday.com).
Designed for enterprises with complex workflows and dedicated support needs. Includes everything in Premium, plus a custom limit on members, dedicated success manager, onboarding & training support, and secure single sign-on (SSO).
BugHerd alternatives
BugHerd FAQ
BugHerd is a website feedback and bug tracking tool that simplifies issue reporting with its intuitive visual approach. Users can pinpoint issues directly on a webpage using virtual sticky notes, capturing screenshots and technical details. BugHerd streamlines workflows by integrating with popular project management tools like Slack and Jira.
What is BugHerd and what does BugHerd do?
BugHerd is a website feedback and bug tracking tool that simplifies issue reporting with its intuitive visual approach. Users can pinpoint issues directly on a webpage using virtual sticky notes, capturing screenshots and technical details. BugHerd streamlines workflows by integrating with popular project management tools like Slack and Jira.
BugHerd integrates with popular project management tools like Slack, Jira, Trello, and Asana to streamline workflow and centralize communication.
How does BugHerd integrate with other tools?
BugHerd integrates with popular project management tools like Slack, Jira, Trello, and Asana to streamline workflow and centralize communication.
Alternatives to BugHerd include tools like Usersnap, Feedbucket, and ClickUp. These competitors offer visual feedback tools, website feedback management, and project management integration for streamlined workflows.
What the main competitors of BugHerd?
Alternatives to BugHerd include tools like Usersnap, Feedbucket, and ClickUp. These competitors offer visual feedback tools, website feedback management, and project management integration for streamlined workflows.
BugHerd is a safe and legitimate software solution. It is a popular choice for web development agencies, marketing teams, and in-house project management due to its user-friendly interface and efficient feedback loop. BugHerd receives positive reviews from users for its intuitive design and seamless integrations with tools like Slack and Jira.
Is BugHerd legit?
BugHerd is a safe and legitimate software solution. It is a popular choice for web development agencies, marketing teams, and in-house project management due to its user-friendly interface and efficient feedback loop. BugHerd receives positive reviews from users for its intuitive design and seamless integrations with tools like Slack and Jira.
BugHerd's pricing starts at $490 per year for the Standard plan, $828 per year for the Studio plan, and $1488 per year for the Premium plan. They also offer a custom-priced plan for enterprises.
How much does BugHerd cost?
BugHerd's pricing starts at $490 per year for the Standard plan, $828 per year for the Studio plan, and $1488 per year for the Premium plan. They also offer a custom-priced plan for enterprises.
Customer reviews for BugHerd often cite the helpfulness and friendly demeanor of the customer support team. Users mention quick response times and efficient problem-solving when dealing with inquiries or issues.
Is BugHerd customer service good?
Customer reviews for BugHerd often cite the helpfulness and friendly demeanor of the customer support team. Users mention quick response times and efficient problem-solving when dealing with inquiries or issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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