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CareTime description
CareTime is a cloud-based software designed for home healthcare businesses. It helps agencies manage many aspects of their operations from a single platform. With CareTime, you can schedule and track caregiver visits, manage employee time and attendance, and streamline billing and payroll. The software also offers tools for communication, such as SMS/email alerts, and reporting features to provide insights into your agency's performance.
Who is CareTime best for
CareTime is a cloud-based home healthcare software streamlining agency operations. Users praise its scheduling, care plan management, and comprehensive client/employee documentation. However, some dislike the mobile app and customer support. Best for large home healthcare businesses seeking an all-in-one solution.
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Best fit for enterprise businesses.
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Ideal for healthcare businesses.
CareTime features
Supported CareTime supports scheduling client appointments and recurring care visits. |
Supported Caregivers can access schedules and client info via a dedicated mobile app for Android and iOS. |
Supported Caregivers can clock in and out using the CareTime mobile app. |
Supported CareTime supports billing management, including client billing information and invoice processing. |
Supported CareTime supports shift scheduling, manages caregiver availability, and matches caregivers to clients. |
CareTime reviews
We've summarised 34 CareTime reviews (CareTime GetApp reviews, CareTime Capterra reviews and CareTime G2 reviews) and summarised the main points below.
- User-friendly interface and easy to navigate.
- Efficient scheduling and care plan management.
- Helpful and knowledgeable onboarding and training.
- Good value for the price.
- Comprehensive documentation of client and employee information.
- Poor mobile app experience with glitches and limited functionality.
- Customer support is often unresponsive, with long wait times and unanswered emails/voicemails.
- Billing issues, including double charges and difficulty getting refunds.
- Lack of advanced features for CRM, marketing, and analytics.
- Limited integrations with other essential business tools.
CareTime alternatives
AxisCare Home Care SoftwareStreamlines home care operations, improving efficiency and compliance.Read more
WellSky Personal CareHome care management software streamlining operations and client care.Read more
CareTime FAQ
CareTime is a cloud-based home healthcare software. It helps agencies manage scheduling, billing, payroll, and communication from one platform. It offers tools for tracking caregiver visits, managing employee time, and generating performance reports. Caregivers can access schedules and client information via mobile app.
What is CareTime and what does CareTime do?
CareTime is a cloud-based home healthcare software. It helps agencies manage scheduling, billing, payroll, and communication from one platform. It offers tools for tracking caregiver visits, managing employee time, and generating performance reports. Caregivers can access schedules and client information via mobile app.
CareTime offers limited integrations with other business tools, which is a significant drawback for some users. Specifically, it lacks advanced features for CRM, marketing, and analytics integration.
How does CareTime integrate with other tools?
CareTime offers limited integrations with other business tools, which is a significant drawback for some users. Specifically, it lacks advanced features for CRM, marketing, and analytics integration.
CareTime's main competitors include ShiftCare, AdaCare, AxisCare, AlayaCare, and CareSmartz360. These alternatives offer similar features for home healthcare agencies, such as scheduling, billing, and caregiver management.
What the main competitors of CareTime?
CareTime's main competitors include ShiftCare, AdaCare, AxisCare, AlayaCare, and CareSmartz360. These alternatives offer similar features for home healthcare agencies, such as scheduling, billing, and caregiver management.
CareTime is a legitimate software solution for home healthcare businesses. User reviews highlight its user-friendly interface and efficient scheduling capabilities. However, some users have reported issues with the mobile app and customer support.
Is CareTime legit?
CareTime is a legitimate software solution for home healthcare businesses. User reviews highlight its user-friendly interface and efficient scheduling capabilities. However, some users have reported issues with the mobile app and customer support.
I couldn't find specific pricing details for CareTime. For accurate product pricing and to determine if CareTime is worth the investment, I recommend visiting their official website or contacting their sales team directly.
How much does CareTime cost?
I couldn't find specific pricing details for CareTime. For accurate product pricing and to determine if CareTime is worth the investment, I recommend visiting their official website or contacting their sales team directly.
CareTime's customer service receives mixed reviews. Some users praise the helpful onboarding and training, while others express frustration with unresponsive support, long wait times, and unresolved issues. Several negative reviews cite difficulties contacting support and a lack of follow-up.
Is CareTime customer service good?
CareTime's customer service receives mixed reviews. Some users praise the helpful onboarding and training, while others express frustration with unresponsive support, long wait times, and unresolved issues. Several negative reviews cite difficulties contacting support and a lack of follow-up.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.