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WellSky Personal Care description
WellSky Personal Care is a web-based software designed to manage the daily operations of personal care agencies. It offers tools for scheduling, billing, payroll, and communication with caregivers and clients' families. Used by thousands of agencies, including large enterprises, it aims to improve efficiency and coordination in home care services. It also offers business intelligence tools and APIs for integration with other healthcare systems.
Who is WellSky Personal Care best for
WellSky Personal Care helps home care agencies manage daily operations. Users praise its comprehensive features and mobile accessibility but dislike the outdated interface and customer support. It's best for agencies seeking robust tools but prepared to navigate some usability challenges.
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WellSky Personal Care is a good fit for small and medium-sized home care agencies.
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Ideal for businesses in the Healthcare, Wellness, and Pharma industry.
WellSky Personal Care features
Supported WellSky Personal Care calculates caregiver hours, generates payroll reports, and likely integrates with payroll providers. |
Supported Caregiver profiles are supported, including contact info, qualifications, and availability. |
Supported WellSky Personal Care supports scheduling client appointments and recurring care visits. |
Supported WellSky Personal Care offers a mobile app for Android and iOS, allowing caregivers to manage schedules and client information. |
Supported WellSky Personal Care supports shift scheduling, managing caregiver availability, and matching caregivers to client needs based on skills. |
Supported WellSky Personal Care supports billing management, including client billing and invoice processing. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
WellSky Personal Care reviews
We've summarised 400 WellSky Personal Care reviews (WellSky Personal Care GetApp reviews, WellSky Personal Care Software Advice reviews, WellSky Personal Care Capterra reviews and WellSky Personal Care G2 reviews) and summarised the main points below.
- User-friendly interface and mobile accessibility.
- Comprehensive features for scheduling, billing, payroll, and HR.
- Real-time tracking of caregiver activity, including missed visits and completed tasks.
- Customizable reports and business intelligence tools.
- Integrations with other platforms like Hireology for hiring and ChrecR for background checks.
- Inaccurate mileage calculations and reporting, often undercutting actual distances.
- Difficult to connect with live customer support; callbacks are the norm, often delayed.
- Poor communication features for caregivers and clients.
- Outdated user interface reminiscent of the early 2000s.
- Inconsistent branding, with lingering remnants of the "ClearCare" brand.
WellSky Personal Care pricing
The commentary is based on 20 reviews from WellSky Personal Care Capterra reviews, WellSky Personal Care G2 reviews and WellSky Personal Care Software Advice reviews.
WellSky Personal Care pricing is generally considered affordable and a good value, especially given its integrated features. Some users mention it as pricey but worth the cost for the competitive advantages it offers. Others appreciate the per-client pricing model.
Users sentiment
WellSky Personal Care alternatives
CareVoyantHome healthcare management software streamlining operations and ensuring compliance.Read more
AxisCare Home Care SoftwareStreamlines home care operations, improving efficiency and compliance.Read more
WellSky Personal Care FAQ
WellSky Personal Care is a web-based software for personal care agencies. It offers tools for scheduling, billing, payroll, and communication, aiming to streamline operations and improve care coordination. It's used by agencies of all sizes and offers business intelligence tools and integrations.
What is WellSky Personal Care and what does WellSky Personal Care do?
WellSky Personal Care is a web-based software for personal care agencies. It offers tools for scheduling, billing, payroll, and communication, aiming to streamline operations and improve care coordination. It's used by agencies of all sizes and offers business intelligence tools and integrations.
WellSky Personal Care offers business intelligence tools and APIs for integrating with other healthcare systems. It also integrates with platforms like Hireology for hiring and ChrecR for background checks, enhancing its comprehensive features for scheduling, billing, payroll, and HR.
How does WellSky Personal Care integrate with other tools?
WellSky Personal Care offers business intelligence tools and APIs for integrating with other healthcare systems. It also integrates with platforms like Hireology for hiring and ChrecR for background checks, enhancing its comprehensive features for scheduling, billing, payroll, and HR.
WellSky Personal Care faces competition from several home care software solutions. Key competitors include ShiftCare, AlayaCare, CareSmartz360, and CareVoyant. These alternatives offer similar features for scheduling, billing, and caregiver management, targeting home care agencies of all sizes.
What the main competitors of WellSky Personal Care?
WellSky Personal Care faces competition from several home care software solutions. Key competitors include ShiftCare, AlayaCare, CareSmartz360, and CareVoyant. These alternatives offer similar features for scheduling, billing, and caregiver management, targeting home care agencies of all sizes.
Yes, WellSky Personal Care is a legitimate software used by thousands of personal care agencies. It offers comprehensive features for scheduling, billing, and payroll management, along with a mobile app for caregivers. While the interface appears outdated to some and customer support can be challenging, it remains a widely used platform in the home care industry.
Is WellSky Personal Care legit?
Yes, WellSky Personal Care is a legitimate software used by thousands of personal care agencies. It offers comprehensive features for scheduling, billing, and payroll management, along with a mobile app for caregivers. While the interface appears outdated to some and customer support can be challenging, it remains a widely used platform in the home care industry.
I couldn't find pricing details for WellSky Personal Care. Contact WellSky directly to discuss pricing and determine if the product is worth the investment for your personal care business.
How much does WellSky Personal Care cost?
I couldn't find pricing details for WellSky Personal Care. Contact WellSky directly to discuss pricing and determine if the product is worth the investment for your personal care business.
WellSky Personal Care's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others report difficulty connecting with live agents and experiencing delayed callbacks. Many users mention having to rely on online resources for troubleshooting due to slow customer service.
Is WellSky Personal Care customer service good?
WellSky Personal Care's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others report difficulty connecting with live agents and experiencing delayed callbacks. Many users mention having to rely on online resources for troubleshooting due to slow customer service.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.