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CareSmartz360 description
CareSmartz360 is a popular cloud-based software designed for managing home care agencies. It offers a full suite of tools to handle scheduling, billing, caregiver management, and more. This software helps agencies streamline operations, improve efficiency, and stay compliant with regulations. CareSmartz360 stands out for its user-friendly interface, mobile app for caregivers, and strong customer satisfaction. It's a comprehensive solution used by many home care agencies across the USA.
What companies are using CareSmartz360?
Who is CareSmartz360 best for
CareSmartz360 is a cloud-based software designed for home care agencies seeking to streamline operations and improve efficiency. It offers tools for scheduling, billing, caregiver management, and a user-friendly mobile app. While users praise the comprehensive features and customer support, some find it difficult to keep up with updates and experience occasional bugs. CareSmartz360 excels with its user-friendly interface and cost-effectiveness.
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Best fit for small to medium-sized home care agencies.
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Ideal for businesses in the Healthcare, Wellness, and Pharma industries.
CareSmartz360 features
Supported CareSmartz360 supports scheduling client appointments and recurring care visits. |
Supported Caregivers can clock in and out using the mobile app. |
Supported Caregivers can use the mobile app to manage schedules, client info, and scheduling. |
Supported CareSmartz360 supports billing management, including invoice processing and automation. |
Supported CareSmartz360 supports shift scheduling, managing caregiver availability, and matching caregivers with clients. |
Supported Caregiver profiles can be created and managed, including contact information, qualifications, and availability. |
Supported CareSmartz360 uses AI to predict caregiver churn and provides a risk score within the "Know Your Caregiver" section. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
CareSmartz360 reviews
We've summarised 181 CareSmartz360 reviews (CareSmartz360 Software Advice reviews, CareSmartz360 Capterra reviews and CareSmartz360 G2 reviews) and summarised the main points below.
- Excellent customer support, readily available via chat and other channels.
- User-friendly interface and easy navigation.
- Comprehensive features covering scheduling, client records, caregiver management, and more.
- Caregiver mobile app praised for ease of use and functionality.
- Cost-effective compared to other solutions on the market.
- Difficult to keep up with constant addition of new features.
- Limited agency app functionality.
- Integration with payroll systems like Viventium is incomplete.
- Some features are hard to find within the software.
- Occasional bugs and glitches, especially after updates.
CareSmartz360 pricing
The commentary is based on 17 reviews from CareSmartz360 Capterra reviews, CareSmartz360 G2 reviews and CareSmartz360 Software Advice reviews.
CareSmartz360's pricing is generally considered affordable and a good value, especially for startups. However, some users have noted a "per client" pricing model which can become expensive as client numbers grow, and some have experienced billing issues.
Users sentiment
See the CareSmartz360 pricing page.
CareSmartz360 alternatives
WellSky Personal CareHome care management software streamlining operations and client care.Read more
AxisCare Home Care SoftwareStreamlines home care operations, improving efficiency and compliance.Read more
CareSmartz360 FAQ
CareSmartz360 is a cloud-based home care agency management software. It provides tools for scheduling, billing, caregiver management, and more, streamlining operations and improving efficiency. A user-friendly interface, mobile app, and robust features make it a comprehensive solution for home care agencies.
What is CareSmartz360 and what does CareSmartz360 do?
CareSmartz360 is a cloud-based home care agency management software. It provides tools for scheduling, billing, caregiver management, and more, streamlining operations and improving efficiency. A user-friendly interface, mobile app, and robust features make it a comprehensive solution for home care agencies.
CareSmartz360 integrates with various tools, though some users have reported incomplete integration with specific payroll systems. It offers a mobile app for caregivers, enabling access to schedules, client information, and clock-in/out functionality.
How does CareSmartz360 integrate with other tools?
CareSmartz360 integrates with various tools, though some users have reported incomplete integration with specific payroll systems. It offers a mobile app for caregivers, enabling access to schedules, client information, and clock-in/out functionality.
Top alternatives to CareSmartz360 for home care agency management include ShiftCare, AlayaCare, Aaniie, and CareVoyant. These competitors offer similar features such as scheduling, billing, and caregiver management tools.
What the main competitors of CareSmartz360?
Top alternatives to CareSmartz360 for home care agency management include ShiftCare, AlayaCare, Aaniie, and CareVoyant. These competitors offer similar features such as scheduling, billing, and caregiver management tools.
Yes, CareSmartz360 is a legitimate and popular home care management software. It's known for its user-friendly interface and comprehensive features, including a mobile app for caregivers. While some users mention occasional bugs, it remains a safe and widely used solution.
Is CareSmartz360 legit?
Yes, CareSmartz360 is a legitimate and popular home care management software. It's known for its user-friendly interface and comprehensive features, including a mobile app for caregivers. While some users mention occasional bugs, it remains a safe and widely used solution.
I cannot find pricing information for CareSmartz360. Contact the vendor directly to determine if CareSmartz360 is worth it for your home care business and inquire about product pricing.
How much does CareSmartz360 cost?
I cannot find pricing information for CareSmartz360. Contact the vendor directly to determine if CareSmartz360 is worth it for your home care business and inquire about product pricing.
CareSmartz360's customer service receives positive feedback. Users highlight the helpfulness of the support team, quick response times via chat, and readily available assistance with navigation and troubleshooting. While some experienced longer wait times, the overall sentiment towards customer service is favorable.
Is CareSmartz360 customer service good?
CareSmartz360's customer service receives positive feedback. Users highlight the helpfulness of the support team, quick response times via chat, and readily available assistance with navigation and troubleshooting. While some experienced longer wait times, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.