Logo of Cart.com Unified Commerce and Logistics Solutions

Cart.com Unified Commerce and Logistics Solutions

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
9% increase in the last year
Web traffic
3% decrease in the last quarter
Financing
April 2024 - $759M

Ratings

G2
4.5/5
(169)
Glassdoor
3.0/5
(179)

Cart.com Unified Commerce and Logistics Solutions description

Cart.com is a comprehensive ecommerce platform designed for both B2B and B2C businesses of all sizes. It offers a full suite of integrated software, analytics, and managed services aimed at simplifying and scaling online businesses. Their services cover attracting customers, converting sales, and streamlining operations like fulfillment and inventory management. Cart.com stands out with its unified approach, combining various ecommerce tools into a single platform, and providing insightful data to optimize every step of the online business journey.


Who is Cart.com Unified Commerce and Logistics Solutions best for

Cart.com's unified platform simplifies ecommerce for B2B and B2C businesses. Users praise its excellent customer support and customization options. However, some find the initial learning curve steep and the pricing potentially high. It's ideal for businesses wanting streamlined operations, robust features, and valuable insights, but less so for those on a tight budget or needing extensive API access.

  • Ideal for small, medium, and large businesses seeking a unified ecommerce solution.

  • Best fit for E-commerce, Retail, Consumer Goods, Education, Media & Entertainment, and Software/IT.


Cart.com Unified Commerce and Logistics Solutions features

Supported

Cart.com's omnichannel order management system provides robust reporting and dynamic shipping rate tools for streamlined processes and improved visibility.

Supported

Cart.com's WMS uses AI-powered pick pathing, robust reporting, and business intelligence for optimized fulfillment decisions in real time.

Supported

Cart.com's TMS leverages strong carrier relationships to ensure optimal cost savings on parcels across dimensional weights.

Supported

Cart.com unifies OMS, WMS, and TMS for granular reporting, unified features, and complete workflows.

Supported

Cart.com provides real-time and predicted inventory tracking, enabling data-driven decisions for slotting and warehouse efficiency.

Supported

Cart.com leverages AI-powered pick path optimization, shipment planning, and rate shopping to minimize costs and maximize on-time performance.

Supported

Cart.com integrates with various systems to simplify processes and reduce manual maintenance.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Customer Service

Strongly positive
+0.93

Ease of Use

Strongly positive
+0.92

Reliability and Performance

Strongly positive
+0.73

Ease of Implementation

Rather positive
+0.68

Cart.com Unified Commerce and Logistics Solutions reviews

We've summarised 163 Cart.com Unified Commerce and Logistics Solutions reviews (Cart.com Unified Commerce and Logistics Solutions G2 reviews) and summarised the main points below.

Pros of Cart.com Unified Commerce and Logistics Solutions
  • Excellent and responsive customer support, frequently praised for helpfulness and quick solutions. Representatives like Andy, Ivan, Joan, Michal, Casper, and Tetiana are often mentioned.
  • Highly customizable, allowing for tailored feeds for different platforms and needs.
  • Easy to use for managing and optimizing feeds, especially after the initial setup.
  • Robust features and functionalities, including A/B testing, feed-based text ads, and the ability to handle complex product data.
  • Seamless integration with various platforms like Google Merchant Center, Facebook, and Shopify.
  • Effective for improving product visibility and performance on advertising channels.
  • Useful for agencies managing multiple clients and feeds.
  • Provides valuable insights into feed data and performance.
  • Cost-effective compared to some other feed management solutions, especially for larger businesses.
Cons of Cart.com Unified Commerce and Logistics Solutions
  • The preview of final results lacks visual quality and can be slow.
  • Steep learning curve for new users, can be overwhelming initially.
  • Limited API accessibility.
  • No account-wide template for importing channel fields.
  • UI could be more intuitive and user-friendly, especially for beginners.
  • High pricing for larger catalogs or smaller businesses with limited budgets.
  • Some integrations are still under development or not yet available for all marketplaces.
  • Occasional system errors or bugs reported, particularly when many rules are applied or with complex feeds.
  • Issues with the mobile interface have been reported

Cart.com Unified Commerce and Logistics Solutions pricing

The commentary is based on 26 reviews from Cart.com Unified Commerce and Logistics Solutions G2 reviews.

Cart.com's pricing is generally considered competitive and reasonable, offering good value, especially for its robust features and excellent support. Some users find it pricey, particularly for smaller businesses or those with a high volume of SKUs, while others feel it's worth the investment.

Users sentiment

Neutral
+0

Cart.com Unified Commerce and Logistics Solutions alternatives

  • Logo of Kibo Commerce
    Kibo Commerce
    Unified commerce platform for flexible selling and growth.
    Read more
  • Logo of Shopify Plus
    Shopify Plus
    Enterprise ecommerce platform for high-volume sales and rapid growth.
    Read more
  • Logo of ShipHero
    ShipHero
    Fast, accurate warehouse and shipping management for e-commerce.
    Read more
  • Logo of commercetools
    commercetools
    Build and manage any commerce experience, API-first.
    Read more
  • Logo of WooCommerce
    WooCommerce
    Build and customize your online store with WordPress.
    Read more
  • Logo of Stord
    Stord
    Cloud supply chain: Warehousing, shipping, and logistics, simplified.
    Read more

Cart.com Unified Commerce and Logistics Solutions FAQ

  • What is Cart.com Unified Commerce and Logistics Solutions and what does Cart.com Unified Commerce and Logistics Solutions do?

    Cart.com's Unified Commerce and Logistics Solutions is a comprehensive e-commerce platform offering integrated software, analytics, and managed services. It streamlines operations like fulfillment, inventory management, and marketing, scaling online businesses with a unified approach and data-driven insights.

  • How does Cart.com Unified Commerce and Logistics Solutions integrate with other tools?

    Cart.com's API-first architecture allows for seamless product integrations and data exchange with other tools. It supports marketing campaign tracking and integrates with popular platforms like Google Merchant Center, Facebook, and Shopify.

  • What the main competitors of Cart.com Unified Commerce and Logistics Solutions?

    Alternatives to Cart.com include SAP Commerce Cloud, which offers similar ecommerce functionalities, and solutions like Shopify Plus and BigCommerce, known for their scalability and extensive app ecosystems. Magento, while more complex, provides robust customization options.

  • Is Cart.com Unified Commerce and Logistics Solutions legit?

    Yes, Cart.com Unified Commerce and Logistics Solutions is a legitimate and safe ecommerce platform. It's known for its comprehensive features, including marketing campaign tracking and API integration. However, be aware of the potential learning curve and some UI challenges.

  • How much does Cart.com Unified Commerce and Logistics Solutions cost?

    Cart.com doesn't publicly disclose pricing for its Unified Commerce and Logistics Solutions. Contact their sales team for a customized quote based on your specific business needs and requirements.

  • Is Cart.com Unified Commerce and Logistics Solutions customer service good?

    Cart.com's customer service receives positive feedback. Users consistently praise the helpfulness and responsiveness of the support team, highlighting their quick solutions and expertise, especially with Google Merchant Center. Specific support representatives like Andy, Ivan, Joan, Michal, Casper, and Tetiana are frequently mentioned for their excellent service.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.