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Chaport description
Chaport is a customer messaging platform designed for sales, support, and marketing teams. It allows businesses to engage with their website visitors through live chat, chatbots, and a knowledge base. Chaport integrates with popular platforms like Facebook and Telegram, consolidating communication channels. Features include automated greetings, canned responses, and real-time visitor insights. Chaport is designed for easy setup and use.
Who is Chaport best for
Chaport is a user-friendly messaging platform ideal for small to medium-sized businesses seeking streamlined communication. Users praise its intuitive interface and affordability, including a free option. However, some have noted limitations in customization and occasional technical issues. It's a valuable tool for enhancing customer interactions, particularly in sales, support, and marketing.
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Best for small to medium-sized businesses.
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Suitable for businesses focused on improving online customer communication, especially in sales, support, and marketing.
Chaport features
Supported Chaport offers real-time chat with website visitors. |
Supported Chaport supports multi-channel integration with email, Facebook, and Telegram. |
Supported Chaport supports live visitor typing, allowing agents to see what visitors are typing in real-time. |
Supported Chaport supports real-time customer interactions via live chat, auto invitations, and visitor monitoring. |
Chaport reviews
We've summarised 22 Chaport reviews (Chaport TrustPilot reviews and Chaport G2 reviews) and summarised the main points below.
- Easy setup and use with intuitive interface.
- Affordable pricing plans, including a free option.
- Wide range of features including chatbots, analytics, and CRM integrations.
- Reliable platform with 99.9% uptime.
- Efficient customer support providing quick assistance.
- Limited customization options restrict tailoring to specific needs.
- Occasional technical glitches disrupt user experience.
- Lack of advanced reporting features limits in-depth analytics.
- Pricing is comparatively higher than competitors.
- Limited integration options.
Chaport pricing
The commentary is based on 4 reviews from Chaport G2 reviews and Chaport TrustPilot reviews.
Chaport offers a 14-day free trial for the Unlimited plan. After the trial, the account is downgraded to the Free plan. Prices do not include VAT.
See the Chaport pricing page.
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Chaport has a free plan.
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Chaport has a free trial.
Unlimited chats & websites, 60-day chat history, 1 default auto-invitation (branded), Basic widget customization, Web, desktop & mobile apps.
Everything in Free plus: Unlimited chat history, Auto-invitations, Advanced widget customization, Email & messengers integration, Saved replies, Pre-chat form, Detailed reports, Autoresponder, REST & JavaScript API.
Everything in Pro plus: Chatbots, Knowledge base + FAQ bot, Teams, Assignment rules, Shared saved replies, Custom fields, Chat ratings, Advanced reports, On-demand reports, Zapier integration.
Chaport alternatives
Chaport FAQ
Chaport is a user-friendly messaging platform for sales, support, and marketing. It offers live chat, chatbots, and a knowledge base, integrating with platforms like Facebook. Features include automated greetings and visitor insights, making real-time customer engagement easy.
What is Chaport and what does Chaport do?
Chaport is a user-friendly messaging platform for sales, support, and marketing. It offers live chat, chatbots, and a knowledge base, integrating with platforms like Facebook. Features include automated greetings and visitor insights, making real-time customer engagement easy.
Chaport integrates with Facebook and Telegram, allowing businesses to consolidate communication channels. It also offers integrations with CRM and other business tools, though user reviews suggest these options are somewhat limited.
How does Chaport integrate with other tools?
Chaport integrates with Facebook and Telegram, allowing businesses to consolidate communication channels. It also offers integrations with CRM and other business tools, though user reviews suggest these options are somewhat limited.
Top Chaport alternatives include Tiledesk, Freshchat, and HelpCrunch. These platforms offer similar live chat and chatbot features, with varying strengths in areas like AI automation, multi-channel integration, and customer support tools. Consider exploring these options if you're looking for a Chaport competitor.
What the main competitors of Chaport?
Top Chaport alternatives include Tiledesk, Freshchat, and HelpCrunch. These platforms offer similar live chat and chatbot features, with varying strengths in areas like AI automation, multi-channel integration, and customer support tools. Consider exploring these options if you're looking for a Chaport competitor.
Chaport is a legitimate platform. User reviews indicate it's easy to set up and use, with affordable pricing and reliable uptime. However, some users mention limited customization and occasional technical glitches.
Is Chaport legit?
Chaport is a legitimate platform. User reviews indicate it's easy to set up and use, with affordable pricing and reliable uptime. However, some users mention limited customization and occasional technical glitches.
Chaport offers a free plan with limited features. The Pro plan is $23/month billed annually, while the Unlimited plan costs $79/month billed annually. A 14-day free trial is available for the Unlimited plan. Is Chaport worth it? Consider the free version to start.
How much does Chaport cost?
Chaport offers a free plan with limited features. The Pro plan is $23/month billed annually, while the Unlimited plan costs $79/month billed annually. A 14-day free trial is available for the Unlimited plan. Is Chaport worth it? Consider the free version to start.
Chaport's customer service receives positive feedback for its efficiency and quick assistance. Users appreciate the helpful and responsive support team. However, some users mention occasional technical glitches impacting the user experience. Overall, most users find Chaport's customer service to be satisfactory.
Is Chaport customer service good?
Chaport's customer service receives positive feedback for its efficiency and quick assistance. Users appreciate the helpful and responsive support team. However, some users mention occasional technical glitches impacting the user experience. Overall, most users find Chaport's customer service to be satisfactory.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.