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CoSupport AI

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Company health

Employee growth
44% increase in the last year
Web traffic
58% decrease in the last quarter

Ratings

G2
5.0/5
(7)

CoSupport AI description

CoSupport AI is a suite of AI-powered tools designed to improve customer support efficiency and gather business insights. It uses your company's data to train AI models that can automate responses to customer inquiries, assist support agents with drafting answers, and provide data-driven recommendations. CoSupport AI integrates with popular CRM systems, communication channels, and data sources to offer a comprehensive solution for businesses looking to enhance their customer support operations and gain a competitive edge.


What companies are using CoSupport AI?

Outstaff Your Team is using CoSupport AI
Outstaff Your Team
Label Your Data is using CoSupport AI
Label Your Data
Shelterluv is using CoSupport AI
Shelterluv
Softorino is using CoSupport AI
Softorino
SupportYourApp is using CoSupport AI
SupportYourApp
ProjectFitter.ai is using CoSupport AI
ProjectFitter.ai
Zapier is used by Outstaff Your Team, Label Your Data, Shelterluv, Softorino, SupportYourApp, ProjectFitter.ai.

Who is CoSupport AI best for

CoSupport AI is an AI-powered customer support suite designed for mid-to-large B2B SaaS companies. It automates responses, assists agents, and provides data-driven recommendations. This solution excels for businesses with substantial customer support operations in eCommerce or Software/IT/Telecom, seeking improved efficiency and valuable insights.

  • Ideal for medium to large businesses (101-1000+ employees) seeking enhanced customer support.

  • Best for B2B SaaS companies in eCommerce or Software/IT/Telecom looking to scale support operations.


CoSupport AI features

Supported

CoSupport AI offers an AI agent with up to 99% accuracy in handling customer inquiries autonomously.

Supported

CoSupport AI automates interactions across multiple channels, including chatbots, emails, and social media.

Supported

CoSupport AI uses existing customer correspondence like emails, chats, and support tickets to enhance AI capabilities.

Supported

CoSupport AI's automation enables up to 3 times faster resolution of customer inquiries.

Supported

CoSupport AI offers customized AI models to meet specific business requirements.

Supported

CoSupport AI integrates with various platforms and tools to enhance customer support processes.

Supported

CoSupport AI prioritizes data security with enterprise-grade measures to protect customer information.


CoSupport AI alternatives

  • Logo of Intercom
    Intercom
    Customer messaging platform for sales, marketing, and support.
    Read more
  • Logo of HubSpot Service Hub
    HubSpot Service Hub
    Customer service platform connecting teams, automating tasks, and improving satisfaction.
    Read more
  • Logo of Decagon
    Decagon
    AI-powered customer support automation for smarter, smoother help desks.
    Read more
  • Logo of Kommunicate
    Kommunicate
    Effortless chatbot and live chat for happier customers.
    Read more
  • Logo of Zendesk Support Suite
    Zendesk Support Suite
    Streamlined customer service platform connecting conversations across channels.
    Read more
  • Logo of Supermoon
    Supermoon
    AI-powered customer conversations in one place, boosting satisfaction.
    Read more

CoSupport AI FAQ

  • What is CoSupport AI and what does CoSupport AI do?

    CoSupport AI is an AI-powered suite of tools designed to boost customer support efficiency. It leverages your company's data to automate responses, assist agents, and offer data-driven recommendations, ultimately leading to faster issue resolution and valuable business insights. It integrates with existing CRM systems and communication channels.

  • How does CoSupport AI integrate with other tools?

    CoSupport AI integrates with various platforms and tools to streamline customer support processes. It connects with popular CRM systems, communication channels like email and chatbots, and other data sources to provide a unified customer support solution.

  • What the main competitors of CoSupport AI?

    CoSupport AI competes with AI-powered customer support solutions like Decagon, Chatling, and TheLoops. It also faces competition from broader customer service platforms such as Freshdesk, Freshservice, and Salesforce Service Cloud. These alternatives offer various features for automating and improving customer support workflows.

  • Is CoSupport AI legit?

    CoSupport AI appears legitimate with positive G2 reviews and features focused on AI-powered customer support automation. Further research is advised to determine if CoSupport AI is safe and meets your specific needs.

  • How much does CoSupport AI cost?

    I couldn't find pricing details for CoSupport AI. For the most current pricing information, it's best to visit their website or contact their sales team directly.

  • Is CoSupport AI customer service good?

    CoSupport AI receives overwhelmingly positive customer service reviews. Users praise the company's attentiveness, guidance, and consistent support throughout the implementation process and beyond. The readily available support and proactive approach of CoSupport AI's team contribute significantly to customer satisfaction.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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