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Dataroid

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Company health

Employee growth
7% increase in the last year
Web traffic
19% increase in the last quarter
Financing
September 2023 - $2M

Ratings

G2
4.5/5
(44)
Glassdoor
3.0/5
(1)

Dataroid description

Dataroid is a digital analytics and customer engagement platform designed for large businesses. It helps you understand customer behavior across your website and apps. Dataroid offers tools to track customer journeys, analyze performance, segment audiences, and send targeted messages. This data-driven platform aims to improve customer experience and reduce churn. Large companies like ING, Unilever, and PepsiCo use Dataroid.


Who is Dataroid best for

Dataroid is a robust digital analytics platform designed for large enterprises to understand customer behavior and improve digital experiences. Users praise its real-time data analysis and customer journey tracking. However, some have noted limitations in data storage time and dashboard session timeouts. It's best suited for large businesses in finance, banking, and insurance.

  • Ideal for large enterprises seeking enhanced customer engagement and reduced churn.

  • Best for finance, banking, and insurance companies.


Dataroid features

Supported

Dataroid uses AI to analyze customer behavior and predict future trends, helping anticipate customer needs.

Supported

Dataroid offers real-time data analysis and reporting for quick decision-making.

Supported

Dataroid supports automated notifications across multiple channels, implicitly covering reminders.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.75

Reliability and Performance

Rather positive
+0.67

Ease of Implementation

Rather positive
+0.33

Dataroid reviews

We've summarised 40 Dataroid reviews (Dataroid G2 reviews) and summarised the main points below.

Pros of Dataroid
  • Excellent and responsive customer support.
  • Easy-to-use interface for tracking customer journeys and funnels.
  • Real-time data analysis capabilities.
  • Helpful for A/B testing and data-driven design changes.
Cons of Dataroid
  • Limited data storage time (e.g., 1 month).
  • Dashboard session timeouts are disruptive.
  • On-premise version lacks key features like "User Path" without custom integrations.
  • Slow data processing can hinder real-time analysis.

Dataroid pricing

The commentary is based on 5 reviews from Dataroid G2 reviews.

Dataroid's pricing information isn't available in the reviews. Users highlight Dataroid's valuable data analytics, funnel optimization, and customer engagement features, suggesting a potential return on investment despite any unknown costs. Reach out to Dataroid directly for pricing details and to determine if it aligns with your budget.

Users sentiment

Neutral
+0

Dataroid alternatives

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Dataroid FAQ

  • What is Dataroid and what does Dataroid do?

    Dataroid is a digital analytics and customer engagement platform for large businesses. It helps analyze customer behavior across websites and apps, enabling targeted messaging and improved customer experiences. Key features include real-time analytics and predictive needs anticipation. ING, Unilever, and PepsiCo are among its users.

  • How does Dataroid integrate with other tools?

    Dataroid integrates with other business applications, though the on-premise version requires custom integrations for certain features like "User Path". Further integration details are limited.

  • What the main competitors of Dataroid?

    Dataroid's main competitors include CleverTap, Oracle Infinity, Netcore Cloud, Glassbox, and Contlo. These platforms offer similar digital analytics and customer engagement functionalities, catering to large businesses seeking to enhance customer experiences and optimize marketing efforts.

  • Is Dataroid legit?

    Dataroid is a legitimate digital analytics platform used by large companies like ING, Unilever, and PepsiCo. It offers real-time analytics and predictive needs anticipation. While Dataroid is safe and reliable, some users have noted limitations in data storage time and occasional dashboard timeouts.

  • How much does Dataroid cost?

    I couldn't find pricing details for Dataroid. For the most current pricing information, it's best to visit the vendor's website or contact their sales team directly. This will ensure you have the most up-to-date details on whether Dataroid is worth the investment.

  • Is Dataroid customer service good?

    Dataroid's customer service receives positive feedback. Users highlight the team's responsiveness, helpfulness, and proactive approach. They are praised for going the extra mile to solve problems and provide support, even offering manual reporting when the platform lacks a specific feature.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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