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DemandTools

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Last updated on

Company health

Employee growth
6% decrease in the last year
Web traffic
1% decrease in the last quarter

Ratings

G2
4.5/5
(267)

DemandTools description

DemandTools, by Validity, helps businesses keep their customer data clean and organized. It works specifically with Salesforce, a popular customer relationship management (CRM) system. Imagine it like a toolbox for your customer data. It can find and fix duplicate entries, clean up inconsistent formatting, and make sure your data is accurate. This helps your sales and marketing teams work more efficiently with reliable information. DemandTools offers different modules, so you can choose the features that fit your company's specific needs.


What companies are using DemandTools?

AmAzon is using DemandTools
AmAzon
Jack Henry is using DemandTools
Jack Henry
Behrens is using DemandTools
Behrens
Uber is using DemandTools
Uber
Zapier is used by AmAzon, Jack Henry, Behrens, Uber.

Who is DemandTools best for

DemandTools by Validity helps clean and organize customer data within Salesforce. Users praise its duplicate identification, data cleansing, and user-friendly interface. However, some find the pricing high and the new UI confusing. It's ideal for mid-size to large companies relying heavily on Salesforce for sales and marketing.

  • Best fit for mid-size to large businesses needing robust Salesforce data management.

  • Ideal for software, media, and retail companies using Salesforce.


DemandTools features

Supported

DemandTools enriches external data with Salesforce record IDs and field data.

Supported

DemandTools supports data cleansing by removing duplicates and irrelevant data.

Supported

DemandTools natively integrates with Salesforce for data management and cleansing.

Supported

DemandTools automates data quality workflows, including deduplication and standardization.

Supported

DemandTools supports data cleaning, including deduplication, standardization, and error handling.

Supported

DemandTools monitors and improves data accuracy, completeness, and consistency.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.78

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+1

DemandTools reviews

We've summarised 261 DemandTools reviews (DemandTools G2 reviews) and summarised the main points below.

Pros of DemandTools
  • Excellent weekly training sessions, providing valuable tool guidance and peer learning.
  • User-friendly wizard-based interface for many features.
  • Effective duplicate identification and merging capabilities.
  • Robust data manipulation tools, including exporting, merging, and bulk editing.
  • Powerful data cleansing abilities, including standardization and formatting.
Cons of DemandTools
  • Difficulty opening multiple DemandTools instances simultaneously.
  • Scenarios default to the last used dataset, requiring careful attention.
  • Limited web-based functionality.
  • Pricing can be high, especially with the shift from named user to org-based pricing.
  • New 'V' UI can be confusing for some users, lacking clear module guidance.

DemandTools pricing

The commentary is based on 19 reviews from DemandTools G2 reviews.

DemandTools offers powerful data management capabilities, but its pricing is a common concern. Many users find it expensive, especially after Validity's acquisition and the shift to pricing based on Salesforce user count. However, most agree that its time-saving features and data quality improvements justify the cost.

Users sentiment

Neutral
+0

DemandTools alternatives

  • Logo of Insycle
    Insycle
    Fix messy CRM data, so you can grow faster.
    Read more
  • Logo of ZoomInfo Operations
    ZoomInfo Operations
    Clean, enriched data powers sales and marketing success.
    Read more
  • Logo of Traction Complete
    Traction Complete
    Clean, accurate Salesforce data for smarter revenue operations.
    Read more
  • Logo of Record Validation for Salesforce
    Record Validation for Salesforce
    Keeps Salesforce data clean by automatically checking and fixing errors.
    Read more
  • Logo of Cloudingo
    Cloudingo
    Clean Salesforce data. Merge duplicates. Boost productivity.
    Read more
  • Logo of Delpha
    Delpha
    Fixes messy Salesforce data so you can trust your insights.
    Read more

DemandTools FAQ

  • What is DemandTools and what does DemandTools do?

    DemandTools by Validity cleans and manages customer data within Salesforce. It identifies and merges duplicate records, standardizes data formats, and automates data quality processes, improving sales and marketing efficiency. DemandTools offers modular features to suit various business needs.

  • How does DemandTools integrate with other tools?

    DemandTools integrates natively with Salesforce, allowing seamless data cleansing and management within the CRM platform. It automates data quality workflows, including deduplication and standardization, directly within the Salesforce environment.

  • What the main competitors of DemandTools?

    Top alternatives to DemandTools include Insycle, Alteryx, and Databricks. Insycle focuses on data management and cleansing, similar to DemandTools. Alteryx offers broader data analytics capabilities. Databricks provides a comprehensive cloud-based data platform.

  • Is DemandTools legit?

    DemandTools is a legitimate software offered by Validity. It specializes in Salesforce data quality, ensuring data is clean, consistent, and reliable. Users praise its duplicate identification and data cleansing capabilities. It's a safe and helpful tool for businesses relying on Salesforce.

  • How much does DemandTools cost?

    I couldn't find pricing information for DemandTools. Contact the vendor directly to discuss pricing details and determine if DemandTools is worth the investment for your needs.

  • Is DemandTools customer service good?

    DemandTools receives positive feedback for its helpful customer support and training resources. Users appreciate the readily available assistance and the opportunity to learn from other customers' experiences during weekly office hours. While online documentation is comprehensive, direct phone support isn't available.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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